Overview

Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5rating 4.95

292 Reviews

100% Would Recommend
Latest Review 4 days ago

Reviews


DB
Darci B.
Monument, CO
Toyota Sequoia
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/15/2018 Category: Service
Darci said this business does a good job and they are honest.
This review was collected via phone interview by Customer Research Inc.

SH
SUZI H.
Monument, CO
Subaru Legacy Wagon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2018
Trustworthy
Their work is excellent. They know what they are doing!

SB
Scott B.
Monument, CO
Subaru Legacy Wagon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2018 Category: Service
Scott said they always do good work at a decent price.
This review was collected via phone interview by Customer Research Inc.

GB
Grant B.
Monument, CO
Toyota Tacoma
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/11/2018 Category: Service
Grant said the staff didn't have a solution for his issue.
This review was collected via phone interview by Customer Research Inc.

JL
JERRY L.
Larkspur, CO
Subaru Tribeca
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/29/2018
fast, fair and efficient.
Thom is always eager to help. Fast fair and efficient.

DM
Don M.
Monument, CO
Mitsubishi Outlander
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/27/2018 Category: Service
Don said he received a good price and good service.
This review was collected via phone interview by Customer Research Inc.

DH
David H.
Colorado
Subaru Legacy Sedan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/24/2018 Category: Service
David said the business is really easy to work with. The flexibility is good.
This review was collected via phone interview by Customer Research Inc.

MR
Mike R.
Monument, CO
Toyota RAV4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/22/2018 Category: Service
Mike said Tom has always provided superb work on all his vehicles over the years.
This review was collected via phone interview by Customer Research Inc.

DC
Dean C.
Monument, CO
Toyota Tacoma
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/20/2018 Category: Service
Dean said the employees took care of his vehicle right away. They provided service at a fair price.
This review was collected via phone interview by Customer Research Inc.

JM
Josh M.
Palmer Lake, CO
Toyota Tundra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2018 Category: Service
Josh said the business did the job well.
This review was collected via phone interview by Customer Research Inc.

SD
Steve D.
Monument, CO
Toyota Prius
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2018 Category: Service
Steve said the staff were very polite and efficient. They finished the repairs rather quickly and he didn't have to wait too long.
This review was collected via phone interview by Customer Research Inc.

FJ
Frank J.
Colorado
Lexus ES 300
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2018 Category: Service
Frank said the employees did a great job.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Colorado Springs, CO
Subaru Forester
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/05/2018
Competence, honesty, good prices, and friendly environment.
We've been Tom's customers for many years and his work has always been oustanding!

HK
HOLLY K.
Colorado Springs, CO
Toyota 4Runner
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2018
Honest dependable mechanic
Facinelli’s is always dependable and honest. They do great work and there are never any surprises. I highly recommend them.

SK
SHAUNA K.
Colorado Springs, CO
Subaru Forester
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/31/2018
Subaru
Always great service and lets you know what needs to be done right away and what can wait! Been taking all my Subarus to Facinelli Motors for over ten years and very confident in the work done:)

CW
CINDY W.
Colorado Springs, CO
Toyota RAV4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/28/2018
Best Car Repair in Town
Just got two of our cars back from Facinelli Motors. Our third car needs service work, will take that car there, too. The only reason we don't get our car serviced with Facinelli is because it is an American car. Each time we take our American car to get serviced, we wonder if we have been ripped off. Never feel this way with Thom.

CC
Clark C.
Palmer Lake, CO
Nissan Altima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/27/2018 Category: Service
Clark said everything was done when it was supposed to be and the service was good.
This review was collected via phone interview by Customer Research Inc.

HL
Heather L.
Colorado Springs, CO
Acura MDX
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2018 Category: Service
Heather said the business provides a fair price for good work.
This review was collected via phone interview by Customer Research Inc.

GM
Gary M.
Colorado Springs, CO
Subaru Outback
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2018 Category: Service
Gary said the staff are very thorough. They were also good on verifying the problem and recommending what to do.
This review was collected via phone interview by Customer Research Inc.

JK
JOHN K.
Monument, CO
Subaru Forester
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/24/2018
Great as usual
Fast dependable service, and a new battery too!

Displaying Review 1 - 20 of 292 in total