Overview

Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5rating 4.94

254 Reviews

100% Would Recommend
Latest Review 1 day ago

Reviews


SW
SHAYLEEN W.
Monument, CO
Subaru Outback
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2018
Great Service!
Facinelli Motors provided fast and friendly service when I took my car in for an oil change!

HL
Heather L.
Colorado
Subaru Impreza Sedan
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018 Category: Service
Heather said the staff was knowledgeable, the price were good, and the vehicle runs much better after servicing.
This review was collected via phone interview by Customer Research Inc.

JL
Jim L.
Colorado
Toyota 4Runner
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018 Category: Service
Jim said they do a great job.
This review was collected via phone interview by Customer Research Inc.

MR
Mark R.
Colorado
Honda Accord Cpe
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018 Category: Service
Spoke with Marty. She said the staff provided good service and communication.
This review was collected via phone interview by Customer Research Inc.

RP
ROBERT P.
Monument, CO
Honda Pilot
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2018
Thom is the best
Been using Facinelli for service on our Subarus and Hondas for 14 years. Service is great and Thom has even helped me fix a problem over the phone and created a solution for keeping mice out of the heater fan. Wouldn't buy a car he doesn't service!

IB
Ian B.
Colorado
Nissan Murano
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2018 Category: Service
Ian said they did fast work. It was reasonably priced. They were nice.
This review was collected via phone interview by Customer Research Inc.

TB
Tyler B.
Monument, CO
Subaru Impreza Sedan
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/12/2018 Category: Service
Tyler said the service was done without any problems. It was easy.
This review was collected via phone interview by Customer Research Inc.

RC
Rock C.
Palmer Lake, CO
Subaru Forester
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018 Category: Service
Rock said the staff was fast, and provided good quality work.
This review was collected via phone interview by Customer Research Inc.

JD
JOHN D.
Acura MDX
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/06/2018
Quick and fair priced repairs.
Fast service and at a fair price.

Anonymous avatar
Verified Customer
Palmer Lake, CO
Subaru Outback
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/03/2018
Professional service. Location.
Thom Facinelli is extremely knowledgeable in Subarus. He's answered all our questions in detail and has provided outstanding service. He is very reasonable in cost as well.

CK
CRAIG K.
Monument, CO
Subaru Outback
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/02/2018
Always gives great, dependable service.
Always nice to have a dependable, honest mechanic. Been seeing them for over 15 years. Better than the dealer.

JC
Joseph C.
Colorado Springs, CO
Subaru Forester
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/02/2018 Category: Service
Joseph said he liked the people, the staff knew what they were doing and communicated about the service well.
This review was collected via phone interview by Customer Research Inc.

TB
TOM B.
Monument, CO
Lexus RX 400h
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/27/2018
Another Great Performance
Thom and his team of professionals took care of my Lexus RX400h superbly as always for its 185K servicing. The four snow tire swap out was $7 less than what Discount Tires would have charged. Thom used his ingenuity to repair a dangling passenger sun visor in less than a minute free of charge. Other shops would have insisted on a complete visor replacement at a much higher cost.

JL
Jacqueline L.
Franktown, CO
Subaru Impreza Sedan
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/27/2018 Category: Service
Jacqueline said she would recommend this business.
This review was collected via phone interview by Customer Research Inc.

ST
Sam T.
Colorado
Toyota Sienna
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/26/2018 Category: Service
Sam said the owner has always been straightforward with him and he trusts him. He never tries to sell him something he doesn't need and always does a good job.
This review was collected via phone interview by Customer Research Inc.

KE
KEVIN E.
Subaru Outback
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/25/2018
Great Service !
Always great service. Honest and speedy.

BN
BRIAN N.
Monument, CO
Honda Pilot
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/22/2018
Trust and integrity.
I can trust them to fix it right the first time and do quality work using dependable parts.

JW
JOANNE W.
Monument, CO
Subaru Forester
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2018
Good and Prompt service
I had an appointment at 10AM, it was serviced and completed by 10:30. I highly recommend Facinelli Motors for servicing your vehicle. Staff is friendly and comfortable waiting room.

PC
PETE C.
Monument, CO
Subaru Forester
Check 20x19 Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/18/2018
Good service, will come again.
Good service, will come again.

ZG
Zach G.
Colorado
Nissan Xterra
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2018 Category: Service
Zach said they have good customer service and they do good work.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 254 in total