Overview

Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5rating 4.95

322 Reviews

100% Would Recommend
Latest Review 7 days ago

Reviews


TB
TOM B.
Monument, CO
Lexus RX 400h
Verified Customer
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11/10/2018
Superior Service By Professionals
Thom and his servicing staff are top notch. My 2006 RX400h had a leak in the area of the inverter. They were able to fix it without the high expense of a new inverter that I'm sure a dealer would have insisted on installing.

PJ
PAT J.
Colorado Springs, CO
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2018
Appreciate Facinelli Service
Once again you provided great service at a fair price. I appreciate your attention to my car, with which I am only equipped to fill with gas, but you can diagnose, repair and keep running for me. A big THANKS!

TM
Tom M.
Larkspur, CO
Kia Sorento
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018 Category: Service
Tom said the service was timely and efficient.
This review was collected via phone interview by Customer Research Inc.

RP
ROBERT P.
Monument, CO
Honda Pilot
Verified Customer
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11/08/2018
Great service, quick appointmens, Thom goes the extra mile!
Always use him for our Hondas and Subaru.

SB
SHARON B.
Palmer Lake, CO
Subaru Legacy
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018
Quick and excellent service.
Thanks for the continued excellent work in caring for my car.

HJ
HEIDI J.
Palmer Lake, CO
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2018
I can always rely on excellent car servicing
We’ve been taking our Subarus and Toyota vehicles to Facinelli Motors for years and have always had excellent service due Tom’s extensive knowledge and experience. We are fortunate to have this business in our community.

HL
HEATHER L.
Colorado Springs, CO
Acura MDX
Verified Customer
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10/31/2018
Honest quality work for a reasonable price.
At Facinelli I always get honesty and quality service for a very reasonable price.

KF
KATE F.
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018
Honda 2012
I trust Thom to take care of my car and. Not rip me off.

RM
Ralph M.
Colorado
Toyota Land Cruiser
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018 Category: Service
Ralph said he has done previous business with them before and would recommend them for service.
This review was collected via phone interview by Customer Research Inc.

RH
Rick H.
Peyton, CO
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018 Category: Service
Spoke with Rick. He said they do good work and they completed the work in a timely manner and he is satisfied with them.
This review was collected via phone interview by Customer Research Inc.

AJ
Atis J.
Colorado
Chevrolet Silverado SS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2018 Category: Service
Spoke to Atris. He said he has been doing business with Tom for 20 years and never has any problems.
This review was collected via phone interview by Customer Research Inc.

GM
Gil M.
Monument, CO
Subaru Forester
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/26/2018 Category: Service
Gil said he likes the guy and he's been going there for many years.
This review was collected via phone interview by Customer Research Inc.

DK
Dana K.
Monument, CO
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/26/2018 Category: Service
Dana said the staff did a really good job, and are trustworthy.
This review was collected via phone interview by Customer Research Inc.

OT
Olga T.
Colorado
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2018 Category: Service
Olga said this business did an excellent job, they have good prices and it was fast.
This review was collected via phone interview by Customer Research Inc.

KM
KYLE M.
Monument, CO
Subaru Crosstrek
Verified Customer
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10/21/2018
Great Service
I trust the people at Facinelli Motors. I don't feel that they would take advantage of me and they try to get the job done in a timely matter.

CT
Cindy T.
Monument, CO
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2018 Category: Service
Cindy said they are the best and she will continue to go there.
This review was collected via phone interview by Customer Research Inc.

CG
Coe G.
Palmer Lake, CO
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/08/2018 Category: Service
Coe said this business had excellent customer service. They had quick service and the owner was a pleasure to talk to.
This review was collected via phone interview by Customer Research Inc.

WF
WAYNE F.
Monument, CO
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/01/2018
Consistantly do good and reliable maintenance
Facinelli's consistently performs good and reliable repairs on my vehicles.

Verified Customer
Monument, CO
Nissan Pathfinder
Verified Customer
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10/01/2018
No Place Better
My old beater of an SUV died due to an electrical problem. Even though it's a 2001 it still contains some of the modern day foolishness built into vehicles now. That is to say that Thom had to work through some 14 possibilities that were all running off of one fuse that kept blowing out. Some mechanics might have just thrown up their hands, shrugged and said "tough luck." At Facinelli Motors you know the job is going to get done right, thoroughly, professionally and courteously. This is why I've been taking my vehicles here for about 10 years. When it comes to vehicle repairs and maintenance I look for a service shop that is fair and honest, valuing those qualities as much as mechanical expertise. People you can trust. That's what you get at Facinelli Motors.

JL
JERRY L.
Larkspur, CO
Nissan Sentra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2018
efficient
great

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