99% Would Recommend
Latest Review 1 day ago
ANGELA L. on 11/23/2017
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"Long time customer"
Tom is simply the best. He runs his business with the utmost integrity and I trust his with every vehicle we own.
Vehicle: Ford Ranger
Service Date: 11/21/2017
Review Created: 11/23/2017 06:05 AM
Karan H. on 11/22/2017
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Karan said this business provides good service.
Vehicle: Mazda CX-5
Category: Service
Service Date: 11/20/2017
Review Created: 11/22/2017
This review was collected via phone interview by Customer Research Inc.
Amanda S. on 11/22/2017
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Amanda said this business had an awesome mechanic, who was very honest and great.
Vehicle: Subaru Legacy Sedan
Category: Service
Service Date: 11/17/2017
Review Created: 11/22/2017
This review was collected via phone interview by Customer Research Inc.
Rob S. on 11/21/2017
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Rob said the service was good, the employees fixed his vehicle, and the price was fine.
Vehicle: Honda Element
Category: Service
Service Date: 11/17/2017
Review Created: 11/21/2017
This review was collected via phone interview by Customer Research Inc.
RICH R. on 11/18/2017
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"Prompt service. They know what they are doing. Reasonable prices."
This was a simple oil change. What's so great is that they look at the whole car to check for other problems, which gives me a feeling of confidence that my car is in good shape when I leave.
Vehicle: Subaru Outback
Service Date: 11/14/2017
Review Created: 11/18/2017 03:16 PM
Jason S. on 11/16/2017
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Jason said this business was fair and honest. They did a good job.
Vehicle: Toyota Land Cruiser
Category: Service
Service Date: 10/31/2017
Review Created: 11/16/2017
This review was collected via phone interview by Customer Research Inc.
Aaron L. on 11/15/2017
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"Trustworthy, dependable, great customer service "
Fast, reliable, got in the same day, trustworthy, great customer service. We don’t trust anyone else with our Toyota trucks.
Vehicle: Toyota Tundra
Service Date: 11/14/2017
Review Created: 11/15/2017 08:18 PM
Lauren M. on 11/15/2017
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Lauren said she has used this business multiple times. The service was great and quick.
Vehicle: Subaru Forester (Natl)
Category: Service
Service Date: 11/10/2017
Review Created: 11/15/2017
This review was collected via phone interview by Customer Research Inc.
KAREN H. on 11/14/2017
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"Honest and fair"
Love that they looked at my daughter's Sentra. Very reasonable and honest operation. Wouldn't go anywhere else!
Vehicle: Nissan Sentra
Service Date: 11/09/2017
Review Created: 11/14/2017 10:20 AM
Andrea L. on 11/09/2017
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Andrea said this business was recommended to her, but she has not had a good experience. She brought her vehicle in for work on the alternator and serpentine belt. She picked up the vehicle and the next time she drove the vehicle, it died on her. She brought the vehicle back and the employee said there must be a missed connection. She picked up the vehicle again and now it is making a new noise, so she will be taking it in again. The communication has not been great. She has called the business and no one has answered the phone. She left a message to see if the vehicle could be towed to the business and it took 3 hours for an employee to call her back. She likes to support small businesses but she's not sure she will continue to use this business.
Vehicle: Toyota RAV4
Category: Service
Service Date: 11/03/2017
Review Created: 11/09/2017
This review was collected via phone interview by Customer Research Inc.
GREG S. on 11/08/2017
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"Fast friendly service!"
Thom and the crew did an outstanding job. My car needed troubleshooting for a lighting problem. They got me into the shop fast, diagnosed the problem quickly, and then fixed it in less than a day for a very fair price. I highly recommend Facinelli Motors!
Vehicle: Subaru Outback (Natl)
Service Date: 11/08/2017
Review Created: 11/08/2017 09:34 PM
Mike M. on 11/06/2017
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Mike said he is always happy with this business. They always do good work. He has known Tom for 25 years.
Vehicle: Honda CR-V
Category: Service
Service Date: 10/31/2017
Review Created: 11/06/2017
This review was collected via phone interview by Customer Research Inc.
BILL D. on 11/03/2017
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"This is why we go to Facinelli"
ALWAYS great service, fair prices, and ethical consultations (Thom NEVER tries to talk us into unnecessary repairs!). We've been going to him for over 15 years and with seven Subarus (three family members have Subarus at a time).
Vehicle: Subaru Outback
Service Date: 10/30/2017
Review Created: 11/03/2017 04:04 PM
JEFF L. on 11/02/2017
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"Always happy with the service and price."
Always happy with the service and price.
Vehicle: Toyota Highlander
Service Date: 10/27/2017
Review Created: 11/02/2017 03:51 PM
JANE H. on 11/02/2017
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"Repair on Forester "
Repairs on the car were done faster than expected.
Provided a loaner which was sooooo appreciated.
Ice storm at the time but the car was heated and scraped off .
Great job! Great people!
Vehicle: Subaru Forester
Service Date: 10/31/2017
Review Created: 11/02/2017 05:37 AM
Rock C. on 10/31/2017
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Rock said this business provided good service. They were really fast.
Vehicle: Subaru Forester
Category: Service
Service Date: 10/27/2017
Review Created: 10/31/2017
This review was collected via phone interview by Customer Research Inc.
TOM K. on 10/29/2017
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"99 Camry"
Excellent service
Vehicle: Toyota Camry
Service Date: 10/02/2017
Review Created: 10/29/2017 06:51 PM
Jeniffer N. on 10/26/2017
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Jeniffer said the employees were awesome and they fixed her vehicle perfectly. They're always available, even on short notice.
Vehicle: Subaru Outback
Category: Service
Service Date: 10/06/2017
Review Created: 10/26/2017
This review was collected via phone interview by Customer Research Inc.
Lani B. on 10/23/2017
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Lani said she would recommend this business for service.
Vehicle: Subaru Outback
Category: Service
Service Date: 10/10/2017
Review Created: 10/23/2017
This review was collected via phone interview by Customer Research Inc.
SHARON B. on 10/21/2017
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"Thanks"
Great job!
Vehicle: Subaru Legacy
Service Date: 10/19/2017
Review Created: 10/21/2017 03:20 PM
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