Reviews
SW
SHAYLEEN W.
Monument, CO
Subaru Outback
Verified
Great Service!
Facinelli Motors provided fast and friendly service when I took my car in for an oil change!
Recommended
HL
Heather L.
Colorado
Subaru Impreza Sedan
Verified
Heather said the staff was knowledgeable, the price were good, and the vehicle runs much better after servicing.
Recommended
This review was collected via phone interview by Customer Research Inc.
JL
Jim L.
Colorado
Toyota 4Runner
Verified
Jim said they do a great job.
Recommended
This review was collected via phone interview by Customer Research Inc.
MR
Mark R.
Colorado
Honda Accord Cpe
Verified
Spoke with Marty. She said the staff provided good service and communication.
Recommended
This review was collected via phone interview by Customer Research Inc.
RP
ROBERT P.
Monument, CO
Honda Pilot
Verified
Thom is the best
Been using Facinelli for service on our Subarus and Hondas for 14 years. Service is great and Thom has even helped me fix a problem over the phone and created a solution for keeping mice out of the heater fan. Wouldn't buy a car he doesn't service!
Recommended
IB
Ian B.
Colorado
Nissan Murano
Verified
Ian said they did fast work. It was reasonably priced. They were nice.
Recommended
This review was collected via phone interview by Customer Research Inc.
TB
Tyler B.
Monument, CO
Subaru Impreza Sedan
Verified
Tyler said the service was done without any problems. It was easy.
Recommended
This review was collected via phone interview by Customer Research Inc.
RC
Rock C.
Palmer Lake, CO
Subaru Forester
Verified
Rock said the staff was fast, and provided good quality work.
Recommended
This review was collected via phone interview by Customer Research Inc.
JD
JOHN D.
Acura MDX
Verified
Quick and fair priced repairs.
Fast service and at a fair price.
Recommended
Verified Customer
Palmer Lake, CO
Subaru Outback
Verified
Professional service. Location.
Thom Facinelli is extremely knowledgeable in Subarus. He's answered all our questions in detail and has provided outstanding service. He is very reasonable in cost as well.
Recommended
CK
CRAIG K.
Monument, CO
Subaru Outback
Verified
Always gives great, dependable service.
Always nice to have a dependable, honest mechanic. Been seeing them for over 15 years. Better than the dealer.
Recommended
JC
Joseph C.
Colorado Springs, CO
Subaru Forester
Verified
Joseph said he liked the people, the staff knew what they were doing and communicated about the service well.
Recommended
This review was collected via phone interview by Customer Research Inc.
TB
TOM B.
Monument, CO
Lexus RX 400h
Verified
Another Great Performance
Thom and his team of professionals took care of my Lexus RX400h superbly as always for its 185K servicing. The four snow tire swap out was $7 less than what Discount Tires would have charged. Thom used his ingenuity to repair a dangling passenger sun visor in less than a minute free of charge. Other shops would have insisted on a complete visor replacement at a much higher cost.
Recommended
JL
Jacqueline L.
Franktown, CO
Subaru Impreza Sedan
Verified
Jacqueline said she would recommend this business.
Recommended
This review was collected via phone interview by Customer Research Inc.
ST
Sam T.
Colorado
Toyota Sienna
Verified
Sam said the owner has always been straightforward with him and he trusts him. He never tries to sell him something he doesn't need and always does a good job.
Recommended
This review was collected via phone interview by Customer Research Inc.
KE
KEVIN E.
Subaru Outback
Verified
Great Service !
Always great service. Honest and speedy.
Recommended
BN
BRIAN N.
Monument, CO
Honda Pilot
Verified
Trust and integrity.
I can trust them to fix it right the first time and do quality work using dependable parts.
Recommended
JW
JOANNE W.
Monument, CO
Subaru Forester
Verified
Good and Prompt service
I had an appointment at 10AM, it was serviced and completed by 10:30. I highly recommend Facinelli Motors for servicing your vehicle. Staff is friendly and comfortable waiting room.
Recommended
PC
PETE C.
Monument, CO
Subaru Forester
Verified
Good service, will come again.
Good service, will come again.
Recommended
ZG
Zach G.
Colorado
Nissan Xterra
Verified
Zach said they have good customer service and they do good work.
Recommended
This review was collected via phone interview by Customer Research Inc.