My vehicle wouldn’t start. Though the electrical system functioned, we gave it a boost and got it to start. We took it in to Fairfield Automotive to get the starter replaced.
They reviewed it, and started it 20 times over the course of many hours. It started every time. They said the problem was most likely the starter, but said it seemed fine, for now. They recommended not doing anything for now with the idea being that if it happened again they would replace it.
Total cost for their time and effort: $0.00
Who does that today?
Most places would have changed a couple of things unnecessarily, charged a couple of hundred bucks, and moved on.
They proved they were into service first, making money second.
They earned my trust and future business.
Recommended
David B., Partner from Fairfield Automotive Service responded on 07/17/2018 12:39 PM
Thank you for the five star review! We honor all of our work. From the crew at Fairfield Automotive.
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Verified Customer
They reviewed it, and started it 20 times over the course of many hours. It started every time. They said the problem was most likely the starter, but said it seemed fine, for now. They recommended not doing anything for now with the idea being that if it happened again they would replace it.
Total cost for their time and effort: $0.00
Who does that today?
Most places would have changed a couple of things unnecessarily, charged a couple of hundred bucks, and moved on.
They proved they were into service first, making money second.
They earned my trust and future business.