Fairwinds - Brighton Court Retirement Community


Overall Rating 4.67/5Overall Rating 4.67/5Overall Rating 4.67/5Overall Rating 4.67/5rating 4.67

49 Reviews

98% Would Recommend
Latest Review over 5 years ago
Leslie P. on 06/14/2012
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"A Wonderful Environment"
A warm and caring environment that nurtures the body, the mind and the soul, and where individuals are treated with respect – that’s what I was hoping to find for my father, and that’s exactly what I found at FBC. My father has lived here for more than six years and has enjoyed the experience. “If you get bored, it’s your own fault,” is what he’ll tell you if you ask him about living here. I don’t know how FBC handles their employee screening process, but all of the employees here stand out; not only are they always welcoming, they look out for the residents and do not hesitate to step in if they see someone who needs a little extra help or attention. From the administration to the front desk, to the Bistro to the activity director, to housekeeping, the PrimeFit trainers, the Chef and the restaurant servers, they take pride in their work and it shows. As a family member, I especially appreciate their taking the time to let me know if something is going on in my dad’s life that I may not be aware of (such as when his excellent housekeeper hinted it might be time to do away with the area rugs). There is no doubt in my mind that my father (now 95) has been able to live independently because he is living at FBC – the PrimeFit workouts, the fresh fruits and veggies, the card games and the casino visits, the friendships – all contribute to his quality of life.

To balance out the gushing above, there are some things that, as my father’s primary family contact, I find very frustrating. As comforting as it is to see the “nurse” bullet on the brochure, it is not so comforting down the line when you learn that the nurse is constrained by state regulations from helping out with the things you would think a nurse could handle, such as changing a dressing or even replacing a hard-to-get-at band aid. Also, it would be helpful to the key family contact to know when there are major personnel changes.

As a final note, FBC offers a quality living experience, and you get what you pay for – but it is not cheap to live here. Potential residents should have a healthy income stream or portfolio, as it is heartbreaking to see residents who have lived here for several years move out because they or their families can no longer afford the expense. FBC is the kind of place you want your parents to move TO, not FROM, and I suspect that it would be very difficult to adjust to another environment after having lived here. Also, keep in mind that you’re paying rent, which increases every year (my dad’s rent increases have ranged from 3% - 5%).
Category: Family Member
Review Created: 06/14/2012 02:05 PM
Susan P. on 05/28/2012
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"Satisfied Daughter"
My parents have lived in Fairwinds-Brighton Court for over 10 years. I am satisfied with every aspect of the facility from the employees to the services to the activities. My parents are happy and content, and that makes things easier on me!
Category: Family Member
Review Created: 05/28/2012 08:04 PM
Cindy J. on 05/27/2012
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"Daughter of Resident"
The staff at Fairwinds Brighton Court are exceptional in the service they offer and the personal care they show the residents and their families.
Category: Family Member
Review Created: 05/27/2012 10:57 PM
David H. on 05/27/2012
Recommended badge inactive Recommended
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"david harb"
Why not
Category: Family Member
Review Created: 05/27/2012 10:09 PM
Patrick M. on 05/26/2012
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"Pat's Review"
My mother enjoys living at Brighton Court and with the services available, her health has improved tremendously - she has her meals and medication on a regular basis which in turn keeps her health in check. Thank You Fairwinds - Brighton Court.
Category: Family Member
Review Created: 05/26/2012 08:54 AM
Doug S. on 05/24/2012
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"Faiwinds Brighton Court"
Very thoughtful and courteous staff, good activities, great food. Friendly atmosphere.

On the downside-expensive, split resposnibility for extra services, always too hot.
Category: Family Member
Review Created: 05/24/2012 07:48 PM
Beth V. on 05/24/2012
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"Fairwinds Brighton Court"
Very nice place for my mom. Mostly happy with the care.
Category: Family Member
Review Created: 05/24/2012 11:05 AM
Polly G. on 05/14/2012
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Years at Residence: 9

Polly said the colors are bright and the area is kept very clean. The residents are not allowed to sleep in the lobby and the employees are very friendly and helpful. She likes that in two days everyone knows your name and greats you by your name. A person came from the Junior college and taught a writing class and she had always wanted to be a writer and has written two children's books.
Review Created: 05/14/2012
This review was collected by a phone interview by Customer Research Inc.
Jo H. on 05/14/2012
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Years at Residence: 2

Jo said she likes everything about Fairwinds - Brighton Court, but she prefers a smaller facility. She also said she really likes the apartment. So far she does not take part in any of the activities, so she is not sure what ones she would enjoy most.
Review Created: 05/14/2012
This review was collected by a phone interview by Customer Research Inc.
Laverne H. on 05/14/2012
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Years at Residence: 1

Laverne said the best thing about living in the community is the friendliness of the people. She enjoys all of the activities. They always have entertainment planned and it's never boring. Yesterday they held a Mother's Day brunch where the residents were able to invite friends and it was a wonderful day. Her experience in the community has been very good and she has no complaints.
Review Created: 05/14/2012
This review was collected by a phone interview by Customer Research Inc.
Geraldine R. on 05/14/2012
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Years at Residence: 9

Geraldine said that she like the help everyone is very congenial and kind. She does not get involved with the activities there because she is busy with activities outside of the community.
Review Created: 05/14/2012
This review was collected by a phone interview by Customer Research Inc.
Anastasia S. on 05/14/2012
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Years at Residence: 1

Anastasia said when it comes to her overall satisfaction, this community deserves the top scores. Besides the entertainment provided, anything she wants to do she's able to do at this community, which she likes. She enjoys the exercises, bible studies and scenic tours. It's a new way of living, but overall it's good.
Review Created: 05/14/2012
This review was collected by a phone interview by Customer Research Inc.
Cj T. on 05/14/2012
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Years at Residence: 1

Spoke with Lu. She said the home changed chefs and it took awhile for the new person to get the hang of things but he's coming along just fine. She doesn't think he worked before in such a large place. She likes the people, the staff is really great, the servers are wonderful and very helpful and there is a real family feeling. She and her husband participate in many extra activities and enjoy the musical entertainment and stuff.
Review Created: 05/14/2012
This review was collected by a phone interview by Customer Research Inc.
Shirley E. on 05/01/2012
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Years at Residence: 3

Shirley said there is a new manager and he is very disorganized and talks a lot. She is very discouraged about his management skills. She also said the food is good and it has improved with the new chef. The people are fine. She enjoys bean bag baseball, Bingo, lunch out, and the games on Sunday.
Review Created: 05/01/2012
This review was collected by a phone interview by Customer Research Inc.
Norma G. on 05/01/2012
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Years at Residence: 9

Norma said she has never regretted living here. They've been 9 wonderful years. The ambiance is terrific. It's all positive in every way. It has everything to make it a home, with all the comforts of home. She likes to be a greeter. She also just got married. They have movies, exercise is available, wonderful food, breakfast served at any time, entertainment. She can play bingo. They offer good suggestions on staying healthy. A lovely library. Everything is self contained. She loves the staff and everyone here.
Review Created: 05/01/2012
This review was collected by a phone interview by Customer Research Inc.
Ruth Ann H. on 05/01/2012
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Years at Residence: 7

Ruth Ann said the staff she deals with does everything she needs all the time and overall, she likes it here. She enjoys the activities the most. Bean bag baseball is the activity she enjoys. The staff here are the nicest, thoughtful, and the kindest people.
Review Created: 05/01/2012
This review was collected by a phone interview by Customer Research Inc.
Virginia K. on 05/01/2012
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Years at Residence: 1

Virginia said she feels very secure living at this facility. She also enjoys taking the exercise class that she pays extra for and she takes yoga. However what she doesn't care for is the fact they only want her to drive 5 miles and her doctor is like 12 miles away and she's been going to him for 30 years. Her Broker is also more then 5 miles out. She does her own driving for now because she's very self sufficient. She loves playing Bingo, the Casino and the musicals, sometimes they are all going on at the same time. Other then that, just knowing anything you say to someone will get back to you is a little annoying.
Review Created: 05/01/2012
This review was collected by a phone interview by Customer Research Inc.
Patricia L. on 05/01/2012
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Years at Residence: 2

Patricia said that she really enjoys the activities they have available. She enjoys the trips and the exercise classes. Patricia also enjoys the CRI classes. She already has referred friends to this community.
Review Created: 05/01/2012
This review was collected by a phone interview by Customer Research Inc.
Karen M. on 05/01/2012
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Years at Residence: Less than 1

Karen said there are many things to do which keep her busy. Also, she likes the room space for things she likes to have around. The staff is good natured and she likes the gymnasium. There are so many different ones she enjoys such as playing the piano, and crosswords among others.
Review Created: 05/01/2012
This review was collected by a phone interview by Customer Research Inc.
Vera R. on 05/01/2012
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Years at Residence: 1

Vera said everyone is very nice and helpful. She has a small patio so she is able to have her plants and flowers. The activity she likes best is belonging to a book club.
Review Created: 05/01/2012
This review was collected by a phone interview by Customer Research Inc.
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