Falcon Auto Repair & Tire


Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5rating 4.82

917 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 3.5/5Overall Rating 3.5/5Overall Rating 3.5/5rating 3.5rating 3.5
99% Would Recommend
Latest Review 8 days ago
Charmayne F. on 01/13/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Charmayne said the staff looked at her vehicle, and the issue was fixed the same day.
Vehicle: Suzuki Esteem
Category: Service
Service Date: 01/11/2018
Review Created: 01/13/2018
This review was collected via phone interview by Customer Research Inc.
BRAD G. on 01/12/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Thanks!"
I always enjoy taking a break at Falcon Auto while my car is being pampered! Daisy is a wonderful addition. Thanks for taking good care of me and my car!
Vehicle: Jeep Liberty
Service Date: 01/09/2018
Review Created: 01/12/2018 06:57 AM
WADE J. on 01/10/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly, courteous and affordable "
I always feel like I’m working with a trusted friend at Falcon Auto. The waiting area is clean with current periodicals and the right touches to make a customer comfortable while they wait for service. The staff is friendly, courteous and honest. I tell everyone about Falcon Auto.
Vehicle: Ford
Service Date: 01/06/2018
Review Created: 01/10/2018 12:06 PM
EMILY R. on 01/10/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
Falcon Auto Repair was very professional and knowledgeable with our car repairs. They kept me updated and fixed our car in a timely manner.
Vehicle: Chevrolet Malibu
Service Date: 01/09/2018
Review Created: 01/10/2018 03:50 AM
Derek S. on 01/10/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Derek said the business was friendly and got done with the vehicle really fast.
Vehicle: Chevrolet Malibu
Category: Service
Service Date: 01/06/2018
Review Created: 01/10/2018
This review was collected via phone interview by Customer Research Inc.
PHILLIP M. on 01/06/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Jeep Repair"
Great service as always and with a repair shop you can trust?
Vehicle: Jeep Wrangler
Service Date: 01/04/2018
Review Created: 01/06/2018 03:22 PM
Scott M. on 01/06/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Scott said the staff was responsive to his service needs. He was well satisfied.
Vehicle: Kia Sorento
Category: Service
Service Date: 01/03/2018
Review Created: 01/06/2018
This review was collected via phone interview by Customer Research Inc.
Earl F. on 01/05/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Earl said the customer service is great, they provide loaner vehicles and everyone is professional
Vehicle: Nissan Pathfinder
Category: Service
Service Date: 01/03/2018
Review Created: 01/05/2018
This review was collected via phone interview by Customer Research Inc.
Duayne T. on 01/05/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Duayne said this business did everything he wanted them to do.
Vehicle: Ford Explorer Sport Trac
Category: Service
Service Date: 01/03/2018
Review Created: 01/05/2018
This review was collected via phone interview by Customer Research Inc.
Steve M. on 12/29/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Steve said the business provides good service.
Vehicle: Ford Super Duty F-250 SRW
Category: Service
Service Date: 12/15/2017
Review Created: 12/29/2017
This review was collected via phone interview by Customer Research Inc.
Nancy and Craig R. on 12/28/2017
Verified badge inactive Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent service and employees"
Chris and Daisy in the front are very customer service oriented. The guys in the shop fixed an oil leak that had been going on for a few years on our Ford Escape. I had the vehicle in Colorado Springs shops 3 times and it still leaked. Drove out to Falcon and problem resolved for exactly what they quoted. Great job !
Service Date: 12/14/2017
Review Created: 12/28/2017 03:03 PM
Levi T. on 12/27/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Levi said he was very satisfied with the great rates and service that this business provided. They found all the issues. He was happy that they were also able to update him on potential problems.
Vehicle: Acura TL
Category: Service
Service Date: 12/20/2017
Review Created: 12/27/2017
This review was collected via phone interview by Customer Research Inc.
Regis T. on 12/27/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Regis said he would recommend this business for service.
Vehicle: Mercedes-Benz ML350
Category: Service
Service Date: 12/19/2017
Review Created: 12/27/2017
This review was collected via phone interview by Customer Research Inc.
Callie R. on 12/22/2017
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Callie said the cost of the service was a little expensive.
Category: Service
Service Date: 12/18/2017
Review Created: 12/22/2017
This review was collected via phone interview by Customer Research Inc.
DJ E. on 12/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Tire Leak"
I know it was just a tire leak fix. However, any issue I have had in the past has always been spot on. They always recommend the best solution. Top notch staff!
Vehicle: Ford Police Interceptor
Service Date: 12/19/2017
Review Created: 12/20/2017 07:59 PM
MARV S. on 12/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Prompt service"
Prompt courteous service
Vehicle: Toyota 4Runner
Service Date: 12/12/2017
Review Created: 12/15/2017 05:47 PM
Don C. on 12/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Don said the business is good.
Vehicle: Ford Fusion
Category: Service
Service Date: 12/11/2017
Review Created: 12/15/2017
This review was collected via phone interview by Customer Research Inc.
Joel T. on 12/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Joel said the employees do good work.
Vehicle: Toyota Tundra 2WD Truck
Category: Service
Service Date: 12/11/2017
Review Created: 12/14/2017
This review was collected via phone interview by Customer Research Inc.
Paul B. on 12/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Paul said the staff members were efficient and they finished his service in a timely manner.
Vehicle: Ford F-150
Category: Service
Service Date: 12/07/2017
Review Created: 12/14/2017
This review was collected via phone interview by Customer Research Inc.
David C. on 12/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
David said he likes the people at this business.
Vehicle: GMC Safari Passenger
Category: Service
Service Date: 11/28/2017
Review Created: 12/12/2017
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 917 in total