Overview

Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88

357 Reviews

99% Would Recommend
Latest Review 6 days ago

Reviews


BK
Brian K.
Germantown, WI
Toyota Camry
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2018 Category: Service
Brian said, this business is very professional, they gave him several options and the work was fantastic.
This review was collected via phone interview by Customer Research Inc.

DK
Daryl K.
Menomonee Falls, WI
Jeep Grand Cherokee
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018 Category: Service
Daryl said they are intelligent and take care of his vehicles. He is very happy with them, and could not be happier.
This review was collected via phone interview by Customer Research Inc.

TW
Tom W.
Menomonee Falls, WI
Ford Ranger
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2018 Category: Service
Tom said the customer service is wonderful, the wait time is reasonable, and the staff is knowledgeable.
This review was collected via phone interview by Customer Research Inc.

SJ
Scott J.
Cedarburg, WI
Volvo XC70
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/05/2018 Category: Service
Scott said the facility did a good job.
This review was collected via phone interview by Customer Research Inc.

JJ
Jayne J.
Germantown, WI
Jeep Grand Cherokee
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/26/2018 Category: Service
Jayne said she has used the business for years.
This review was collected via phone interview by Customer Research Inc.

AJ
Alan J.
Menomonee Falls, WI
Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/26/2018 Category: Service
Alan said his vehicle was taken in quickly. The service was good.
This review was collected via phone interview by Customer Research Inc.

DP
Doug P.
Menomonee Falls, WI
Jaguar XJ
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/24/2018 Category: Service
Doug said the employees explained everything. He was impressed with their quality of work.
This review was collected via phone interview by Customer Research Inc.

JB
Jackie B.
Menomonee Falls, WI
Ford Police Interceptor
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/23/2018 Category: Service
Jackie said the staff was quite honest.
This review was collected via phone interview by Customer Research Inc.

MO
Mary O.
Wisconsin
Dodge Grand Caravan
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/21/2018 Category: Service
Mary said she had a good experience with the business. The mechanic thoroughly explained to her what was wrong and how he would fix it.
This review was collected via phone interview by Customer Research Inc.

HV
Holley V.
Kenosha, WI
Toyota Tundra 2WD Truck
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2018 Category: Service
Holley said they have always had amazing service there and they are familiar with the people that work there.
This review was collected via phone interview by Customer Research Inc.

MG
Mathew G.
Milwaukee, WI
Chevrolet Captiva Sport Fleet
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2018 Category: Service
Matthew said the place was very helpful, they explained the issues the vehicle was having well and gave him the best approach to fix the problem.
This review was collected via phone interview by Customer Research Inc.

JL
Jenny L.
Menomonee Falls, WI
Volkswagen Jetta Wagon
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/04/2018 Category: Service
Jenny said the staff was very helpful, talkative and informative. She would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

AG
Alex G.
Menomonee Falls, WI
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/30/2018
Top notch
After searching the Falls area for auto repair over 2 years with many less than desirable outcomes we tried Falls Auto Tech and have never considered going anywhere else since. Have had 4 cars/trucks services here over the last 4 years and they always get the job done on-time and for the price quoted. 100% accurate diagnosis in my experience, no "surprise!" when you pick up your car.

Very friendly and knowledgeable.

On our last visit they went well beyond expectations when new wiper blades did not seem to work properly - at no extra charge they tried out 6-7 different blades and contacted the vehicle manufacturer to find out why all aftermarket blades seemed to leave a large un-cleared streak on the driver side. Found a solution and did not charge extra for any of the extra work or 2nd set of new wipers.

The only downside I have found is that they are closed on Saturdays.

AL
Anne L.
Milwaukee, WI
Chevrolet Malibu
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/27/2018 Category: Service
Anne said the staff provided good service.
This review was collected via phone interview by Customer Research Inc.

AW
Ashley W.
Milwaukee, WI
Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/27/2018 Category: Service
Ashley said the business kept her informed.
This review was collected via phone interview by Customer Research Inc.

TM
Tamara M.
Menomonee Falls, WI
Mercedes-Benz ML350
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/13/2018 Category: Service
Tamara said the staff fixed what she needed.
This review was collected via phone interview by Customer Research Inc.

RD
RON D.
Menomonee Falls, WI
Ford Escape
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/12/2018
falls auto tech
Always great service!!!

CO
Chuck O.
Menomonee Falls, WI
Nissan Murano
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/12/2018 Category: Service
Chuck said the service was great.
This review was collected via phone interview by Customer Research Inc.

WK
Waldemar K.
Colgate, WI
Dodge Grand Caravan
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/10/2018 Category: Service
Waldemar said the staff are always friendly people to associate with. The service they provide meets their expectations.
This review was collected via phone interview by Customer Research Inc.

MA
Marge A.
Menomonee Falls, WI
Kia Rio
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/01/2018 Category: Service
Marge said the mechanic and everyone is always very courteous to her.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 357 in total