We're genuinely sorry to hear about your experience. It sounds like navigating our process felt more like a maze than a straightforward path, and that's certainly not our intention. We're all about making sure our customers feel informed and valued, so it's concerning to hear that communication missed the mark this time.We're committed to providing accurate estimates and keeping you updated along the way, so your feedback will go a long way in helping us pinpoint areas for improvement. We appreciate you bringing this to our attention, and we hope you’ll give us another chance in the future to turn things around.
We're genuinely sorry to hear about your experience. It sounds like navigating our process felt more like a maze than a straightforward path, and that's certainly not our intention. We're all about making sure our customers feel informed and valued, so it's concerning to hear that communication missed the mark this time.We're committed to providing accurate estimates and keeping you updated along the way, so your feedback will go a long way in helping us pinpoint areas for improvement. We appreciate you bringing this to our attention, and we hope you’ll give us another chance in the future to turn things around.