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Falls Church Auto Body

Average Score
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(7 Reviews)
58

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
58
Net Promoter Score ®

Business Details

Categories
Contact
(703) 237-8166
No Business Hours Provided

Business Hours

* No Time Zone Provided
101 W Jefferson St Falls Church, VA 22046-3418
Falls Church Auto Body's Reviews
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(7 Reviews)

RK
gravatar
R K.
Falls Church, VA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
01/16/2026
0
Horrible experience, take business elsewhere
Hated every minute of this experience. From incorrect (low estimates) to poor communication - we had to chase them every step of the way and were often met with rude interactions when we finally got a hold of someone. They tried to add work that more than doubled what was agreed upon and wouldn’t honor their original estimates when they “missed” something. It was awful. Take business elsewhere.
Billy R. from Falls Church Auto Body responded on 01/19/2026 02:24 PM

We're genuinely sorry to hear about your experience. It sounds like navigating our process felt more like a maze than a straightforward path, and that's certainly not our intention. We're all about making sure our customers feel informed and valued, so it's concerning to hear that communication missed the mark this time.We're committed to providing accurate estimates and keeping you updated along the way, so your feedback will go a long way in helping us pinpoint areas for improvement. We appreciate you bringing this to our attention, and we hope you’ll give us another chance in the future to turn things around.

Billy R. from Falls Church Auto Body responded on 01/19/2026 02:26 PM

We're genuinely sorry to hear about your experience. It sounds like navigating our process felt more like a maze than a straightforward path, and that's certainly not our intention. We're all about making sure our customers feel informed and valued, so it's concerning to hear that communication missed the mark this time.We're committed to providing accurate estimates and keeping you updated along the way, so your feedback will go a long way in helping us pinpoint areas for improvement. We appreciate you bringing this to our attention, and we hope you’ll give us another chance in the future to turn things around.

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