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Faulkner Collision - South Philadelphia

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(2 Reviews)
100
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Score Details

5 stars
100%
4 stars
<1%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
100
Net Promoter Score ®

Business Details

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Contact
(215) 863-4100
No Business Hours Provided

Business Hours

* No Time Zone provided
6615 Essington Ave Philadelphia, PA 19153-3416
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Faulkner Collision - South Philadelphia's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(2 Reviews)
Write a Review
Recent Reviews
KS
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Karen S.
Subaru Outback
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/24/2023
verified customerVerified Customer
10
Our Vehicle Appraiser at Faulkner Collision - South Philadelphia was very considerate and cooperative to our needs and concerns regarding the damage repairs to my Subaru Outback Touring XT
My Subaru Outback Touring XT was side swiped by a van while parked on my street that resulted in damage to my rear side panel, bumper, wheel cladding, a big hole in the sidewall of my tire and a badly scratched and cracked wheel. Subaru of America recommended Faulkner Collision Center in South Philadelphia, giving them a 5 star rating, to repair my Outback. Faulkner Collision was very professional working with us as well as my insurance company. We received a fully detailed repair list showing everything that needed to be replaced, how the work was to be performed along with full costs that included labor, parts, etc. Also noted was where my replacement wheel and tire were coming from. There were a few delays from the wheel supplier as to the promised date for my wheel. Ed, our Vehicle Appraiser at Faulkner kept me informed of the delays and also took my calls with my concerns. When I told Ed I didn't feel comfortable any longer with the wheel supplier and I would prefer a wheel ordered directly from Subaru, he wasn’t sure if our insurance company would allow it. After explaining that a REMAN wheel would void my Subaru warranty and extended warranty and that I wanted an OEM wheel for my Outback, Ed, understanding my concern, ordered an OEM wheel directly from SUBARU so as not to void my SUBARU warranties. My Husband and I could not be happier with the consideration to our concerns and the overall work performed on our Subaru Outback Touring XT. She looks like she just came off the showroom floor. Faulkner Collision Center in South Philadelphia did a wonderful job and I would highly recommend Faulkner Collision Center to anyone needing repair work on their vehicle.
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