Feltner's Automotive Service

Overview

Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

125 Reviews

98% Would Recommend
Latest Review over 1 year ago

Reviews


AK
Amee K.
Kearneysville, WV
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/18/2016
Feltner's provides excellent service, they are knowledgable and honest.
I was referred to Feltner's when I did not feel like I was getting honest service elsewhere and it was the best move I could make for my vehicles. Tim has always taken the time to explain my options and goes above and beyond to make sure the experience is a positive one. I would never take my vehicles anywhere else. They get me in fast and communicate well, I highly recommend Feltner's.

JL
Jack and Patricia L.
Martinsburg, WV
Ford Edge
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/15/2016
Ready to help, no matter what or to direct you for the help
Efficient

JB
Joseph T. and Pamela B.
Martinsburg, WV
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/15/2016
Service F-150
Good job

MT
Mark and Brenda T.
Inwood, WV
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/18/2016
Wonderful Service every time
We have taken our vehicles to Feltner's for almost 20 years. Never had a problem. This time was for a simple WV State inspection. Tim took my car at the scheduled time and was in and out very quickly. Tim does all my oil changes and regular maintenances. I don’t take my vehicle anywhere else as I have always found Tim to be very honest and trustworthy. He has always let me know of any upcoming problems and given me an estimate so no hidden surprises. I would highly recommend Tim to anyone with hesitation. Wanda who runs the office has always been very helpful and professional as well.

BH
Bill H.
Martinsburg, WV
Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/18/2016
Awesome Service and People
I have never had a problem there they are the most professional and courtesy people in the business. They have no problem working with you or go out of there way for you. Will never go anywhere else.

JB
Joseph T. and Pamela B.
Martinsburg, WV
Ford Explorer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/16/2016
Service
Thank you for your very good service

JB
Joseph T. and Pamela B.
Martinsburg, WV
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2016
State Inspection
Thank you for your great work

GT
George T.
Hedgesville, WV
Audi A4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/28/2016
Great Service
The appointment process was easy and the service was on time, thorough, and reasonably priced.

JM
J C M.
Shepherdstown, WV
Lexus RX 350
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/22/2016
Regular Servicing
Once again, Tim at Filter's Automotive Service did a fantastic job on my Lexus. Have used him for many years and he is the best!

DT
Dan and Judy T.
Hedgesville, WV
Toyota Tacoma
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/22/2016
Inspection
On time as always.

KW
Kerry and Jennifer W.
Martinsburg, WV
Ford Edge
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/18/2016
Fast, friendly service
Were able to get me in and out quickly.

HH
Henry H.
Gerrardstown, WV
Toyota Prius
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2016
WV State Inspection
Service was performed in a very prompt and efficient manner.

PM
Patrick and Treena M.
Martinsburg, WV
Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/11/2016
Excellent Service
Always prompt, courteous service. Mr. Feltner and staff are always ready to help and get the job done within a reasonable time. Wanda can always be counted on to find the needed parts quickly. Great service and friendly people!

TL
Todd and Donna L.
Martinsburg, WV
Honda Accord
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/11/2016
Feltners is the best
Top notch customer service and automotive service from start to finish

RR
Robert R.
Martinsburg, WV
Honda Accord
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
07/29/2016
You Cost Me $39.00!
When you recently performed a tire rotation and balancing service on my vehicle, your technician adjusted my tire pressures without bothering to re-calibrate the TPMS. This resulted in my getting a warning of severe under inflation of my tires. I pulled into the first tire service place I could find and after checking all 4 tires they determined that the TPMS hadn't been re-calibrated after the pressure adjustment. This resulted in me paying out $39.00! Not happy at all with this service!

JB
Joseph T. and Pamela B.
Martinsburg, WV
Ford Explorer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2016
Good Service
Good Service

KW
Kerry and Jennifer W.
Martinsburg, WV
Ford Edge
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2016
car service
Good, prompt service

DT
Dan and Judy T.
Hedgesville, WV
Nissan Murano
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/07/2016
Great service at a fair price.
Great service at a fair price.

JL
Jack and Patricia L.
Martinsburg, WV
Ford Explorer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/07/2016
Personal service
Yes I do recommend to all my friends.

JG
Jackson G.
Martinsburg, WV
Ford Ranger
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2016
Service
I have been going. To feltners for many years to have my car and truck serviced they are the best there is in town