Overview

Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5rating 4.95

571 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
100% Would Recommend
Latest Review about 3 hours ago

Reviews


DG
DON G.
Atascadero, CA
Dodge Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/21/2018
Don
They are always friendly and efficient

Verified Customer
Atascadero, CA
Volvo 740
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/17/2018
Always excellent service!
As always, service was prompt, efficient, and reasonably priced. That 's why I keep coming back.

Verified Customer
Templeton, CA
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/17/2018
Honest friendly service
very thorough and knowledgeable. friendly staff

FB
FEDERICO B.
Atascadero, CA
Subaru Baja
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018
customer service
the best customer service, very patient and willing to explain

PB
Pamela B.
Atascadero, CA
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018 Category: Service
Spoke with Roy. He said the staff were professional, courteous, and very economical.
This review was collected via phone interview by Customer Research Inc.

MW
MICHAEL W.
Creston, CA
Mazda RX-7
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2018
You have a come-back customer
With a somewhat rare and older car, I was looking some place who could help with some problems. Ferrell's has fit my needs. First they did a smog job that others could not do due the car age. Did a lot of cleaning out of tubes and got it to pass. Great. I need brake work with rotor rotors warped. The rotors were at the limit of turning so Ferrell's managed to find a complete set for front and rear and got them installed, well almost. The ABS sensor delayed things. I also had an ABS light on due to a bad sensor. That is an unobtainium part. I have searched and only used parts available. They guys at Ferrell's were able to get an OEM wheel sensor in only a couple of weeks from Japan. They suggested the brake work delayed until the ABS sensor part arrived so it can all be done in one shot. It was perfect. The sensor fixed the ABS problem plus the pulsing due to rotor warping is all fixed. Ferrell's is my new "go to" shop. Great people and willing to work with you to solve your problems. Great place.
Mike

TE
Tommy E.
Atascadero, CA
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2018 Category: Service
Tommy said he really had a good experience with this business.
This review was collected via phone interview by Customer Research Inc.

MT
Matt T.
Atascadero, CA
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2018 Category: Service
Spoke with Phyillis. She said that she's had very good results with the business, and has taken her vehicles there for awhile.
This review was collected via phone interview by Customer Research Inc.

SR
SANDY R.
Templeton, CA
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/03/2018
Always very professional.
I recommend these guys to all my friends. They do an awesome job.

RS
ROY S.
Atascadero, CA
Buick Century
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018
Excellent Service
Good pricing!

CB
CHET B.
Atascadero, CA
Chevrolet Silverado SS
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/30/2018
Consistently good customer service
We have only been in the area for a few years and finding a good mechanic was a priority.
Ferrell's has been very good each and every time.
Friendly, skilled staff, good value, and clear communication.

MW
Mark W.
Atascadero, CA
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/29/2018 Category: Service
Mark said he has used this business for thirty-six years. He had no service issues.
This review was collected via phone interview by Customer Research Inc.

BM
Brent M.
Atascadero, CA
Toyota Highlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/29/2018 Category: Service
Brent said they are a reliable automotive business. They are honest and quality of work is very good.
This review was collected via phone interview by Customer Research Inc.

EP
ERIC P.
Atascadero, CA
Toyota Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/28/2018
good shop
They are honest and get their work done without a lot of drama.

BT
Brian T.
Atascadero, CA
Chevrolet Avalanche
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2018 Category: Service
Brian said they are very good and trustworthy.
This review was collected via phone interview by Customer Research Inc.

JW
JOHN W.
Atascadero, CA
Nissan 350Z
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2018
Good customer service
Ferrell’s doesn’t just change the oil, they make sure your car is save by letting you know of other services that might be needed, such as tires. They take the time to explain the service needed and why, we have always trusted them to do a good job.

Verified Customer
Atascadero, CA
Jaguar S-TYPE
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2018
Customer service
Always are extremely helpful. Try to get us in and out in a timely manner and answer all questions. The take extra time with my mom and I who are both handicapped to help us with anything we might need.

AV
Anthony V.
Morro Bay, CA
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/06/2018 Category: Service
Anthony said the staff at the business was friendly, efficient, and solved the problem.
This review was collected via phone interview by Customer Research Inc.

RW
Robert W.
Atascadero, CA
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/04/2018 Category: Service
Spoke with Bob. He said this business had good service.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Templeton, CA
Dodge Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/03/2018
Rodents are the issue!
Tech was able to diagnose the problem quickly. The repairs were performed at 30% less than the original quote.

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