Overview

Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5rating 4.95

555 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
100% Would Recommend
Latest Review 5 days ago

Reviews


JW
JOHN W.
Atascadero, CA
Nissan 350Z
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2018
Good customer service
Ferrell’s doesn’t just change the oil, they make sure your car is save by letting you know of other services that might be needed, such as tires. They take the time to explain the service needed and why, we have always trusted them to do a good job.

Verified Customer
Atascadero, CA
Jaguar S-TYPE
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2018
Customer service
Always are extremely helpful. Try to get us in and out in a timely manner and answer all questions. The take extra time with my mom and I who are both handicapped to help us with anything we might need.

RW
Robert W.
Atascadero, CA
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/04/2018 Category: Service
Spoke with Bob. He said this business had good service.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Templeton, CA
Dodge Pickup
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/03/2018
Rodents are the issue!
Tech was able to diagnose the problem quickly. The repairs were performed at 30% less than the original quote.

MS
Marcel S.
Atascadero, CA
Audi A4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/01/2018 Category: Service
Marcel said they did a great job.
This review was collected via phone interview by Customer Research Inc.

LH
LORENE H.
Atascadero, CA
Toyota Tundra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/27/2018
OXYGEN SENSOR REPLACED AND CHECK ENGINE LIGHT RESET
AS ALWAYS ERIC WAS VERY HELPFUL AND LET ME KNOW WHAT THEY WERE GOING TO DO AND HOW MUCH THE COST WOULD BE. YOUR EMPLOYEES ARE THE BEST AND LOVE ALL THE GREAT SERVICE.

GG
Gary G.
Atascadero, CA
Toyota Tundra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2018 Category: Service
Gary said that the service at this business was just fine.
This review was collected via phone interview by Customer Research Inc.

SC
Sandra C.
Paso Robles, CA
GMC Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2018 Category: Service
Sandra said she loves them. The staff have done all the work on her vehicles.
This review was collected via phone interview by Customer Research Inc.

DG
DON G.
Atascadero, CA
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2018
Don giessinger
Did all repairs in good time and was very happy with all

KG
KEN G.
Atascadero, CA
Ford Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2018
Ford diesel vacuum pp replacement
Great professional shop. The only way i
See as improvement is for FREE , that's
Not possible. Thanks kg

DR
Dan R.
Atascadero, CA
Chrysler Town & Country
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2018 Category: Service
Dan said the mechanic was nice and efficient.
This review was collected via phone interview by Customer Research Inc.

EA
Ellen A.
Atascadero, CA
Subaru Forester
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
Ellen said the staff was very good prompt and made it very easy.
This review was collected via phone interview by Customer Research Inc.

RN
ROBIN N.
Atascadero, CA
Lexus RX 350
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/16/2018
Very Professional
The repairs to my vehicle were completed as promised. What more can you ask for?

AS
ANN S.
Santa Margarita, CA
Chevrolet Silverado SS
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/15/2018
Happy continuous return customers
Very pleased, recently we brought our diesel truck in with an engine that had been disabled by the on board computer. Ferrell's staff diagnosed and fixed quickly and at a cost much less expensive than we had anticipated. Additionally they found a power steering issue that we had no knowledge and fixed it saving us future huge problems. They have been super with a Chevy truck, GMC Yukon and our cute little Mini Cooper. Happy customers, definitely recommend!

AR
ARMANDO R.
Atascadero, CA
Ford Fusion
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2018
Customer service
Customer service is awesome.

PN
PAM N.
Atascadero, CA
MINI Cooper Hardtop
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018
Rotor review
I was getting vibration on my new rotors and Eric as usual took my car in, had it looked at and reviewed, found a minor rotor flaw and fixed it same day no charge. If I haven’t said it often enough in my reviews, Ferrell’s is definitely the place for all our vehicles. No don’t!!

WW
Wayne W.
Atascadero, CA
Ford Expedition
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018 Category: Service
Spoke with Shelby. She said they both were satisfied with the experience and always are pleased with them because they do a good job.
This review was collected via phone interview by Customer Research Inc.

JJ
JOHN J.
Atascadero, CA
Toyota RAV4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2018
First-rate service every time
As usual, I was in and out of Ferrell's in less than an hour for a complete periodic service (oil change, etc., etc., etc.). All my questions were answered, and they gave me a detailed print-out for a recommended brake service on one of the rear wheels. If I hadn't been a regular at Ferrell's, I would never have known that I was close to running out of brake lining on that side.

JB
Joe B.
Atascadero, CA
Mitsubishi Eclipse
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2018 Category: Service
Spoke with Joe's wife. She said that they use this business for service on all of their vehicles.
This review was collected via phone interview by Customer Research Inc.

YH
Yesi H.
Paso Robles, CA
Toyota Prius
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2018 Category: Service
Yesi said Eric definitely makes it a point to always help out the customer and he will give her a lower price compared to what he originally gave her. She said Eric is good at what he does and as a mechanic she trusts him with her vehicle and trusts that she will get good service.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 555 in total