Reviews
PN
PAM N.
Atascadero, CA
MINI Cooper Hardtop
Verified
Perfect
I must say that every time we’ve been in for service or advice, Erik (the manager) is thorough, as well as thoughtful in all he does for us. From parts, to understanding what it is to be without your car even for a day.
Thank you Erik. As always, a pleasure.
Pam and Gary
Thank you Erik. As always, a pleasure.
Pam and Gary
Recommended
AP
ALAN P.
Creston, CA
Toyota Tundra
Verified
Great, friendly service!
Had my timing belt and water pump replaced on my Toyota Tundra. The service was great, the people I dealt with (Eric and Ed) were very helpful and friendly! Price was reasonable and they finished when they said they would. A++
Recommended
SR
Steve R.
Atascadero, CA
Mazda CX-9
Verified
Steve said he recommends this business for service.
Recommended
This review was collected via phone interview by Customer Research Inc.
JH
James H.
Atascadero, CA
Subaru Outback
Verified
James said he was pleased with everything at the business.
Recommended
This review was collected via phone interview by Customer Research Inc.
RR
Robert R.
Santa Margarita, CA
Ford F-150
Verified
Spoke with Marilyn. She said she's always been happy with the work that is done.
Recommended
This review was collected via phone interview by Customer Research Inc.
MB
Michael B.
Atascadero, CA
Chevrolet Forward Control
Verified
Michael said the business did great quality work on his vehicle.
Recommended
This review was collected via phone interview by Customer Research Inc.
MC
Mike C.
Atascadero, CA
Ford RV Cutaway
Verified
Mike said the business did a great job and he was in and out.
Recommended
This review was collected via phone interview by Customer Research Inc.
CK
Cheryl K.
Atascadero, CA
Honda Accord Sdn
Verified
Cheryl said the service was completed in a timely manner. It was great, and everything went well.
Recommended
This review was collected via phone interview by Customer Research Inc.
JD
John D.
Atascadero, CA
GMC Pickup
Verified
Spoke with Olive. She said the technicians explained things to her, did not treat her as if she was dumb and were thorough. The problem is ongoing and they need to test drive the vehicle to determine what is wrong. They even offered to come and check the vehicle out if she happens to be driving and has problems. That is more service than most facilities would offer.
Recommended
This review was collected via phone interview by Customer Research Inc.
CD
Cody D.
Atascadero, CA
Toyota Pickup
Verified
Spoke with Charlie. He said he liked the service Scott provided. The work was done on time. He had no issues.
Recommended
This review was collected via phone interview by Customer Research Inc.
JW
JOHN W.
Atascadero, CA
Nissan 350Z
Verified
Service
I always have a positive experience when having my car serviced at Ferrell's. I can bring it in for a simple oil change knowing that they will check out the other systems for proper operation and maintenance. The service is timely and they are always friendly no matter how busy they are.
Recommended
Verified Customer
Atascadero, CA
Mazda Mazda3
Verified
Long term customer
Listens to customer's concerns, fair estimates, appointments with good follow through. Staff will contact customer promotly if any additions problems noted. Staff lets customer know if not an immediate problem. Uses quality parts. Good knowledgable, friendly staff with years of expertise and customer service.
Recommended
SE
SANDY E.
Atascadero, CA
Honda CR-V
Verified
Best Service in Atascadero
Ferrell’s provides the best service in Atascadero!
Recommended
LG
Laurie G.
Atascadero, CA
Dodge Magnum
Verified
Laurie said the service was very good. She loved her service.
Recommended
This review was collected via phone interview by Customer Research Inc.
LA
Lynn A.
Atascadero, CA
Saturn Aura
Verified
Spoke with Jessica. She said the staff members do really great work. They are quick, friendly, and she has never been disappointed with them. She has always had good service with them, and she wouldn't take her vehicle anywhere else for service.
Recommended
This review was collected via phone interview by Customer Research Inc.
TF
Terry F.
Shandon, CA
Honda Civic Cpe
Verified
Terry said he goes to this business for all his service work. The service was good.
Recommended
This review was collected via phone interview by Customer Research Inc.
DJ
Darren J.
Atascadero, CA
Nissan Frontier
Verified
Darren said they did a great job.
Recommended
This review was collected via phone interview by Customer Research Inc.
TS
Tommy S.
Atascadero, CA
Honda Pilot
Verified
Tommy said the business was very efficient and they were honest.
Recommended
This review was collected via phone interview by Customer Research Inc.
RH
Rick H.
Templeton, CA
GMC Pickup
Verified
Rick said the business has always been super-helpful and they do a great job. He really appreciates their service.
Recommended
This review was collected via phone interview by Customer Research Inc.
PL
Peggy L.
Santa Margarita, CA
Pontiac Trans Sport
Verified
Peggy said the employees were so nice. They completed service on time. The work was at a fair price.
Recommended
This review was collected via phone interview by Customer Research Inc.