Overview

Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5rating 4.95

512 Reviews

100% Would Recommend
Latest Review 1 day ago

Reviews


PN
PAM N.
Atascadero, CA
MINI Cooper Hardtop
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06/21/2018
Perfect
I must say that every time we’ve been in for service or advice, Erik (the manager) is thorough, as well as thoughtful in all he does for us. From parts, to understanding what it is to be without your car even for a day.
Thank you Erik. As always, a pleasure.
Pam and Gary

AP
ALAN P.
Creston, CA
Toyota Tundra
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06/17/2018
Great, friendly service!
Had my timing belt and water pump replaced on my Toyota Tundra. The service was great, the people I dealt with (Eric and Ed) were very helpful and friendly! Price was reasonable and they finished when they said they would. A++

SR
Steve R.
Atascadero, CA
Mazda CX-9
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06/12/2018 Category: Service
Steve said he recommends this business for service.
This review was collected via phone interview by Customer Research Inc.

JH
James H.
Atascadero, CA
Subaru Outback
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2018 Category: Service
James said he was pleased with everything at the business.
This review was collected via phone interview by Customer Research Inc.

RR
Robert R.
Santa Margarita, CA
Ford F-150
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06/07/2018 Category: Service
Spoke with Marilyn. She said she's always been happy with the work that is done.
This review was collected via phone interview by Customer Research Inc.

MB
Michael B.
Atascadero, CA
Chevrolet Forward Control
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/04/2018 Category: Service
Michael said the business did great quality work on his vehicle.
This review was collected via phone interview by Customer Research Inc.

MC
Mike C.
Atascadero, CA
Ford RV Cutaway
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/04/2018 Category: Service
Mike said the business did a great job and he was in and out.
This review was collected via phone interview by Customer Research Inc.

CK
Cheryl K.
Atascadero, CA
Honda Accord Sdn
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/02/2018 Category: Service
Cheryl said the service was completed in a timely manner. It was great, and everything went well.
This review was collected via phone interview by Customer Research Inc.

JD
John D.
Atascadero, CA
GMC Pickup
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/01/2018 Category: Service
Spoke with Olive. She said the technicians explained things to her, did not treat her as if she was dumb and were thorough. The problem is ongoing and they need to test drive the vehicle to determine what is wrong. They even offered to come and check the vehicle out if she happens to be driving and has problems. That is more service than most facilities would offer.
This review was collected via phone interview by Customer Research Inc.

CD
Cody D.
Atascadero, CA
Toyota Pickup
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/01/2018 Category: Service
Spoke with Charlie. He said he liked the service Scott provided. The work was done on time. He had no issues.
This review was collected via phone interview by Customer Research Inc.

JW
JOHN W.
Atascadero, CA
Nissan 350Z
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/31/2018
Service
I always have a positive experience when having my car serviced at Ferrell's. I can bring it in for a simple oil change knowing that they will check out the other systems for proper operation and maintenance. The service is timely and they are always friendly no matter how busy they are.

Anonymous avatar
Verified Customer
Atascadero, CA
Mazda Mazda3
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2018
Long term customer
Listens to customer's concerns, fair estimates, appointments with good follow through. Staff will contact customer promotly if any additions problems noted. Staff lets customer know if not an immediate problem. Uses quality parts. Good knowledgable, friendly staff with years of expertise and customer service.

SE
SANDY E.
Atascadero, CA
Honda CR-V
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05/13/2018
Best Service in Atascadero
Ferrell’s provides the best service in Atascadero!

LG
Laurie G.
Atascadero, CA
Dodge Magnum
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018 Category: Service
Laurie said the service was very good. She loved her service.
This review was collected via phone interview by Customer Research Inc.

LA
Lynn A.
Atascadero, CA
Saturn Aura
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/05/2018 Category: Service
Spoke with Jessica. She said the staff members do really great work. They are quick, friendly, and she has never been disappointed with them. She has always had good service with them, and she wouldn't take her vehicle anywhere else for service.
This review was collected via phone interview by Customer Research Inc.

TF
Terry F.
Shandon, CA
Honda Civic Cpe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/05/2018 Category: Service
Terry said he goes to this business for all his service work. The service was good.
This review was collected via phone interview by Customer Research Inc.

DJ
Darren J.
Atascadero, CA
Nissan Frontier
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2018 Category: Service
Darren said they did a great job.
This review was collected via phone interview by Customer Research Inc.

TS
Tommy S.
Atascadero, CA
Honda Pilot
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2018 Category: Service
Tommy said the business was very efficient and they were honest.
This review was collected via phone interview by Customer Research Inc.

RH
Rick H.
Templeton, CA
GMC Pickup
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/02/2018 Category: Service
Rick said the business has always been super-helpful and they do a great job. He really appreciates their service.
This review was collected via phone interview by Customer Research Inc.

PL
Peggy L.
Santa Margarita, CA
Pontiac Trans Sport
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/01/2018 Category: Service
Peggy said the employees were so nice. They completed service on time. The work was at a fair price.
This review was collected via phone interview by Customer Research Inc.

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