Overview

Overall Rating 4.79/5Overall Rating 4.79/5Overall Rating 4.79/5Overall Rating 4.79/5rating 4.79

245 Reviews

98% Would Recommend
Latest Review 11 months ago

Reviews


MC
Matt C.
Redwood City, CA
Honda CR-V
Verified
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10/28/2017
Another great job in timely manner
Battery died and needed to be replaced. Royal got me right in and fixed it...washed and cleaned the car as well. Thanks again

MC
Matt C.
Redwood City, CA
Chevrolet Suburban
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2017
great service and quick
I had a parking brake issue that needed to be resolved quickly as we have a trip coming up. called Royal auto and they got me in the next day and fixed the issue. Great job as always

MC
Matt C.
Redwood City, CA
Chevrolet Suburban
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2017
Excellant service as always
My wife's car was having trouble starting so I drove by Royal as I was in the area. Jordan was able to stop the job he was doing and test the battery. It needed to be replaced ( I can't remember when I last replaced it) and he had the proper replacement on hand. Took him about 20 minutes and I was on the way again. Thanks as always...Efficient and trustworthy

MA
Muhammed M A.
San Bruno, CA
Lexus RX 350
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2017
Excellent work
Excellent job, smooth process, no waiting.

AM
Adriano M.
BMW 328i
Verified
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03/29/2017
People nice
Make a great jog

JK
Janet K.
San Francisco, CA
Ford Taurus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/04/2017 Category: Service
Janet said she can count on the staff at this business to do a good job on her vehicle.
This review was collected via phone interview by Customer Research Inc.

OT
Omar T.
San Jose, CA
Ford Mustang
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/26/2016 Category: Service
Omar said his uncle knows the owners of the business and he recommend it to him.
This review was collected via phone interview by Customer Research Inc.

CT
Constance T.
Daly City, CA
Chevrolet Cavalier
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/23/2016 Category: Service
Constance said they were very convenient for her because she did not have insurance.
This review was collected via phone interview by Customer Research Inc.

AL
Anthony L.
Daly City, CA
Toyota Camry Solara
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/23/2016 Category: Service
Anthony said they provided good service and he was happy.
This review was collected via phone interview by Customer Research Inc.

MC
Matthew C.
San Francisco, CA
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/23/2016 Category: Service
Matthew said this business did a good job.
This review was collected via phone interview by Customer Research Inc.

MH
Mohammed H.
El Granada, CA
Volvo S80
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/23/2016 Category: Service
Mohammed said this business has open, honest service. They are timely and approachable.
This review was collected via phone interview by Customer Research Inc.

YS
Younes S.
Daly City, CA
Toyota Tacoma
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/26/2016 Category: Service
Younes said he gets very good service, they answer his questions and they are excellent.
This review was collected via phone interview by Customer Research Inc.

KK
Khaled K.
Pacifica, CA
Chevrolet Cruze
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2016 Category: Service
Khaled said his overall experience at this business was good and the staff is nice.
This review was collected via phone interview by Customer Research Inc.

GA
Gay A.
South San Francisco, CA
Honda Civic
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2016 Category: Service
Gay said the crew always takes really good care of her. She said the staff always very considerate of the age of her vehicle. They tell her ahead of time, what repairs or maintenance will be needed. She said the staff always does a really good job. Often times, they can get her in quickly and the repairs are done when promised.
This review was collected via phone interview by Customer Research Inc.

SA
Susie A.
California
Toyota RAV4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2016 Category: Service
Susie said the business provides excellent service, and good work.
This review was collected via phone interview by Customer Research Inc.

JB
Jacob B.
Daly City, CA
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/29/2016 Category: Service
Jacob said this business gave him a reasonable price and they were quick. He said they found an issue with his brake pads that he didn't know he had. He said he is very happy with them and plans to use them again in the future.
This review was collected via phone interview by Customer Research Inc.

RM
Raed M.
Daly City, CA
Nissan Sentra
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/29/2016 Category: Service
Raed said the business provided good service, he had no problems and they have a nice staff.
This review was collected via phone interview by Customer Research Inc.

SA
Sultan A.
Fremont, CA
Dodge Grand Caravan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/26/2016 Category: Service
Sultan said this business has good service and are very friendly. They offer good prices.
This review was collected via phone interview by Customer Research Inc.

AR
Andres R.
Millbrae, CA
Jeep Wrangler
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/26/2016 Category: Service
Andres said Jason, an employee at this business was very helpful and he did a good job. He would recommend them for service.
This review was collected via phone interview by Customer Research Inc.

LH
Luis H.
San Leandro, CA
Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2016 Category: Service
Luis said this business did his oil change and they were pretty quick.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 245 in total