Overview

Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91

448 Reviews

99% Would Recommend
Latest Review 11 days ago

Reviews


KA
Keith A.
California
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2019 Category: Service
Keith said the staff were friendly and provided good customer service.
This review was collected via phone interview by Customer Research Inc.

RF
Rona F.
California
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2019 Category: Service
Rona said she would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

AR
Alex R.
California
Jeep Wrangler
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
06/04/2019 Category: Service
Alex said he informed the staff that he was selling the vehicle and wanted a simple inspection and a 10,000 mile servicing. He mentioned that he could have had the service performed under warranty at the Jeep dealership for free. He stated that he was given no quote and the staff did not communicate the rising cost of the services being performed during the process. He said the invoice total was $1500 which he found outrageous. The owner worked with him and lowered the cost to $900 but he was still very disgusted with how much they inflated the pricing.
This review was collected via phone interview by Customer Research Inc.

GJ
Grant J.
California
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/28/2019 Category: Service
Grant said they're nice, respectful and always get the job done well.
This review was collected via phone interview by Customer Research Inc.

DD
Danielle D.
Los Osos, CA
Toyota 4Runner
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/28/2019 Category: Service
Danielle said they were helpful and were very efficient.
This review was collected via phone interview by Customer Research Inc.

BS
Blake S.
California
Ram 3500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/13/2019 Category: Service
Blake said that the technician was extremely good.
This review was collected via phone interview by Customer Research Inc.

JG
Joann G.
California
Nissan Murano
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/13/2019 Category: Service
Joann said the staff was nice and provided fantastic customer service. They answered her questions and explained things well. She also noted she hasn't had any problems with the service.
This review was collected via phone interview by Customer Research Inc.

BD
Blain D.
California
Chevrolet HHR
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/07/2019 Category: Service
Blain said the service exceeded his expectations.
This review was collected via phone interview by Customer Research Inc.

DC
Dennis C.
California
Jeep Liberty
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2019 Category: Service
Dennis said the staff did a good job, he has no problems, and they did what they were supposed to do.
This review was collected via phone interview by Customer Research Inc.

MR
Mark R.
California
Ford Focus
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
04/15/2019 Category: Service
Mark said the business told him that he needed to have a $5800 repair done to his vehicle. He took it to another facility and for only $18, it was fixed. The staff tries to up sale him on things that he doesn't even need to be done. He would not recommend the business for service.
This review was collected via phone interview by Customer Research Inc.
Yvonne A., Owner from Perry's Automotive responded on 05/16/2019

Talked to customer.  He was unhappy with and referring to  an experience he had with Perry Ford in San Luis Obispo.  He is a happy and continuing customer of Perry's Auto in Morro Bay, Ca.

Yvonne Abbott
Perry's Automotive
Owner

JS
Justin S.
California
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2019 Category: Service
Justin said the business informed him of what he needed to know.
This review was collected via phone interview by Customer Research Inc.

DT
Don T.
California
Toyota Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/04/2019 Category: Service
Don said the business has always been reliable and provides real good service.
This review was collected via phone interview by Customer Research Inc.

JS
James S.
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/26/2019
Everything Was Spot On
Great flexibility getting an appointment. I brought my vehicle in on a Saturday morning. The the issue was diagnosed within an hour and parts ordered. Had my vehicle back and on my way a couple of hours later. Friendly service and no surprises.

RP
RENEE P.
Morro Bay, CA
Toyota Prius v
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/24/2019
Friendly, Efficient, Honest
Love the friendly faces that greet me at Perry's. They always meet their schedule and get me in an out very quickly. And I have never been over charged or had to pay for unnecessary work.

BH
Bobby H.
California
Volkswagen Vanagon
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/13/2019 Category: Service
Bobby said the staff did really well. But they could've maybe called her when they got the parts in, instead of waiting for her to find out. Other than that they did a good job.
This review was collected via phone interview by Customer Research Inc.

BH
BARBARA H.
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/26/2019
Great service!
Have been going to Perry’s for several years. The service is always great. They are honest and do not try to sell you something you do not need.

JW
Joshua W.
California
Toyota Prius
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/26/2019 Category: Service
Joshua said the business was super honest and had the best price around. They were really quick to begin the work after the part that was needed arrived. He really appreciated their service and will definitely return if he needs anything else done.
This review was collected via phone interview by Customer Research Inc.

MD
Michael D.
California
Lexus RX 330
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/26/2019 Category: Service
Michael said the employees did a good job.
This review was collected via phone interview by Customer Research Inc.

RM
Robert M.
California
Chevrolet Corvette
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/06/2019 Category: Service
Robert said the staff is friendly and did very good work
This review was collected via phone interview by Customer Research Inc.

MM
Max M.
California
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/01/2019 Category: Service
Max said they did a great job.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 448 in total