First Choice Auto & Truck Repair of Middletown


Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5rating 4.78

367 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 3.5/5Overall Rating 3.5/5Overall Rating 3.5/5rating 3.5rating 3.5
96% Would Recommend
Latest Review 8 days ago
Lane B. on 01/15/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Good customer service "
Was able to perform an oil change with last minutes notice, and I experienced friendly service throughout my visit.
Vehicle: Toyota Camry
Category: Service
Service Date: 01/13/2018
Service Type: service
Review Created: 01/15/2018 08:57 AM
Allen I. on 01/11/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Spoke with Allen's wife. She said she liked the quality of the service and the ease of the experience.
Vehicle: Mitsubishi Eclipse
Category: Service
Review Created: 01/11/2018
This review was collected via phone interview by Customer Research Inc.
Christopher E. on 01/07/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great personality."
I would like to recommend this business number one for its customer care face-to-face personality all my questions and concerns were taken care of definitely returning for future business and recommending anyone who Ask about them
Vehicle: Cadillac SRX
Category: Service
Service Date: 01/06/2018
Service Type: service
Review Created: 01/07/2018 10:01 AM
Kandi B. on 01/05/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Repair thermostat housing leak."
Repaired leaking thermostat housing. Diagnostic and repair done quickly. Thanks.
Vehicle: Ford E-450 Super Duty
Category: Service
Service Date: 01/03/2018
Service Type: service
Review Created: 01/05/2018 04:54 AM
Bernadine M. on 12/30/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Bernadine said Dave does all of her service. He is friendly, gets her in right away and works with her on the price.
Vehicle: Mercedes-Benz S550
Category: Service
Review Created: 12/30/2017
This review was collected via phone interview by Customer Research Inc.
Keith L. on 12/29/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Scheduled Routine Maintenance "
As always prompt expert service.
Vehicle: Toyota Corolla
Category: Service
Service Date: 12/19/2017
Service Type: service
Review Created: 12/29/2017 07:08 PM
Sandy P. on 12/29/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent "
Great service. Dave was very helpful and friendly. I’ll definitely be going back for my future auto repairs.
Vehicle: Honda Accord Sdn
Category: Service
Service Date: 12/28/2017
Service Type: service
Review Created: 12/29/2017 04:36 AM
Wilbert W. on 12/29/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Wilbert said the service is nice. They do a good job.
Vehicle: Dodge Ram 1500
Category: Service
Review Created: 12/29/2017
This review was collected via phone interview by Customer Research Inc.
Greg B. on 12/27/2017
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"New to having being responsible for care of auto."
I am new to having to be responsible for the care of my automobile. My husband, who for the past 38 years took this role now has Alzheimers disease. He has always been happy with First Choice and trusted them with the care of our two vehicles. Yesterday when I took my Jeep in I explained to Dave that my heater wasn't working well and my son thought it just needed antifreeze. I was charged 96.00 for diagnosis. It seemed like I came in with the diagnosis. It needed fluids. I agreed to coolant flush - $99.00. Not particularly happy that I was charged for the diagnosis. I will still use First Choice, but will be more careful next time.
Vehicle: Jeep Liberty
Category: Service
Service Date: 12/26/2017
Service Type: service
Review Created: 12/27/2017 03:33 AM
Lynn F. on 12/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The employees."
I had an emergency repair that needed to be done. Dave was very helpful and called every time he said he would. The mechanic was able to get my car done in less than a day. Very happy with the service.
Vehicle: Pontiac G6
Category: Service
Service Date: 12/13/2017
Service Type: service
Review Created: 12/14/2017 02:01 AM
Meg M. on 12/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"great customer service"
You are always prompt and nice.
Vehicle: Chevrolet Impala
Category: Service
Service Date: 11/28/2017
Service Type: service
Review Created: 12/07/2017 06:15 AM
Kandi B. on 12/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Normal Maintenance"
Done with usual expeditious service.
Vehicle: Ford E-450 Super Duty
Category: Service
Service Date: 11/30/2017
Service Type: service
Review Created: 12/05/2017 08:18 AM
Christine S. on 11/29/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Christine said she received good service. They explained everything and it's an honest price. She's very happy.
Vehicle: Toyota RAV4
Category: Service
Review Created: 11/29/2017
This review was collected via phone interview by Customer Research Inc.
Marsha H. on 11/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Go out their way to help..."
I was just about .9 miles away when my car broke down and it was cold. They picked me up and took me to shop so I didn't have to sit there and wait for the tow.
Vehicle: Buick Regal
Category: Service
Service Date: 11/16/2017
Service Type: service
Review Created: 11/17/2017 09:45 AM
Jurgem P. on 11/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil change and tire rotation"
It is a friendly, honest repair shop. The service is great, appointments are kept and the work is exactly what was asked for. I keep coming back.
Vehicle: Volkswagen Passat Wagon
Category: Service
Service Date: 11/06/2017
Service Type: service
Review Created: 11/15/2017 03:56 PM
Dean H. on 11/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Recommended!"
Great service at an affordable price. Recommended!
Vehicle: Subaru Legacy Sedan (Natl)
Category: Service
Service Date: 11/03/2017
Service Type: service
Review Created: 11/11/2017 05:25 AM
Kelly J. on 11/11/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Kelly said her mother is the one who uses this service. Dan was respectful and explained in detail what was wrong with the vehicle and gave her mother a reasonable deal.
Vehicle: Dodge Dart
Category: Service
Review Created: 11/11/2017
This review was collected via phone interview by Customer Research Inc.
Mike C. on 11/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Awesome service"
Always do great work and feel confident that the best thing is recommend to fix the problem.
Vehicle: Ford Fusion
Category: Service
Service Date: 11/01/2017
Service Type: service
Review Created: 11/09/2017 04:00 AM
Norm S. on 11/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Norm said they did a great job and he was very pleased.
Vehicle: Chevrolet Silverado 1500
Category: Service
Review Created: 11/07/2017
This review was collected via phone interview by Customer Research Inc.
Richard W. on 11/02/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Amazing shop"
Got my Hyundai in tip top shape under budget!!
Vehicle: Hyundai Elantra
Category: Service
Service Date: 11/01/2017
Service Type: service
Review Created: 11/02/2017 06:07 AM
Displaying Review 1 - 20 of 367 in total