Auto Analyzers
Featured Business
2.4 miles away
"Willie said the business did the work on his vehicle right and resolved the issue."
Reviews
JK
Joseph K.
Greenfield, WI
Subaru Forester
Verified Customer
Joseph said this business has always taken really good care of him.
Recommended
This review was collected via phone interview by Customer Research Inc.
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Mary A.
Wisconsin
MINI Cooper
Verified Customer
Mary said the employees fixed her vehicle on time and for a good price.
Recommended
This review was collected via phone interview by Customer Research Inc.
JK
JIM K.
Milwaukee, WI
Ford Ranger
Verified Customer
Returning Customer
Well, you've done it again. You went ahead and provided great service at a very reasonable price. Brought my pickup in for faulty brakes and through your concern for safety you replaced an additional brake line that was rusty and sure to be a weak point. This would have failed down the road. Thanks for looking out for my safety.
Recommended
Joe H. from First Rate Motors responded on 11/05/2016
We put Safety First at First Rate Auto. We thank you for your continued business.
Joe and The Crew thanks you for your business Jim..
NG
Natalia G.
Milwaukee, WI
Honda Civic
Verified Customer
Natalia said this business had the best service. They were very nice and honest.
Recommended
This review was collected via phone interview by Customer Research Inc.
Joe H. from First Rate Motors responded on 11/05/2016
Hi Natalia
We are happy to keep the civic on the road for you. We thank you for your business and hope all is well.
Joe and The Crew
JG
JOHN G.
Milwaukee, WI
Mercedes-Benz 380SEL
Verified Customer
The owner Joe and Sami are very courteous and tentative to the customers requests..
My first experience was First Rate... they lived up to their name my first experience taking my classic car with to them, its hard to find shops that will give the time to work on these types of cars, classic cars. I expect I will be back with my business and at this moment would recommend them highly.
Recommended
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DEBRA W.
Milwaukee, WI
Dodge Stratus
Verified Customer
thank you
Thank you Joe and company for telling me exactly what was being done to my car and itemizing all parts and labor.
Recommended
NW
Nishell W.
Milwaukee, WI
Mercury Sable
Verified Customer
Nishell said the customer service at this business was great. The work was done in a timely manner. He was polite and kind. He explained everything thoroughly and made certain she understood. The process went smoothly.
Recommended
This review was collected via phone interview by Customer Research Inc.
MV
Matt V.
Mukwonago, WI
Nissan Murano
Verified Customer
Matt said this business goes above and beyond.
Recommended
This review was collected via phone interview by Customer Research Inc.
JB
John B.
Slinger, WI
Dodge Ram Van
Verified Customer
John said the employee at this business whom he worked with was very knowledgeable about what was going on with his vehicle.
Recommended
This review was collected via phone interview by Customer Research Inc.
MK
Margaret K.
West Allis, WI
Ford Focus
Verified Customer
Margaret said she had taken her vehicle to the business for an oil change and thought it would take awhile for it to be done but was surprised when the employee whom she dealt with did the job quickly. He told her that on her next trip to the facility she would have to have her tires rotated and he would have another mirror to replace the cracked one on her vehicle that he had seen. She said she was very pleased and happy with the service received because there was no other place she had been to for an oil change, that ever recommended her tires needed to be rotated or offered a replacement for what was broken.
Recommended
This review was collected via phone interview by Customer Research Inc.
GM
Gene M.
Milwaukee, WI
Mitsubishi Eclipse
Verified Customer
Gene said this business was precise and fast.
Recommended
This review was collected via phone interview by Customer Research Inc.
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Baker A.
Oak Creek, WI
Acura TL
Verified Customer
Baker said this business always takes care of his vehicle's problems right away and they get back to him quickly.
Recommended
This review was collected via phone interview by Customer Research Inc.
JB
JULIE B.
Milwaukee, WI
Nissan Versa
Verified Customer
Wouldn't go anywhere else
Joe and his team are always courteous and honest. Everything that is done is explained to me, fixed right the first time, and I am charged a fair price.
Recommended
DP
DAN P.
West Allis, WI
Honda Civic
Verified Customer
Fantastic!
After years of maintaining my old car, I purchased my latest car from Joe and it's great! He was even able to get me a spare remote and program it for lots less than the dealer. And I got a cool keychain flashlight.
Recommended
Joe H. from First Rate Motors responded on 08/12/2016
Hey Dan
I think you only bought the car for the flashight, but who am I to Judge. Hope you enjoy the car. Once again congrats on the new ride.
Joe Hamdan and the Crew
RS
Russell S.
Brown Deer, WI
Acura 3.2TL
Verified Customer
Russell said this business has good folks, they are informative, charge fair prices, do good work and are thorough. They don't do unnecessary work. He recommends them all the time.
Recommended
This review was collected via phone interview by Customer Research Inc.
Joe H. from First Rate Motors responded on 08/12/2016
Hi Russell,
As always we appreciate you and your family adn always look forward to helping keep the Acura going.
Thank you
Joe and the Crew
MH
Murad H.
Franklin, WI
Buick LeSabre
Verified Customer
Murad said they took care of him. The customer service was quality and the staff were friendly.
Recommended
This review was collected via phone interview by Customer Research Inc.
Joe H. from First Rate Motors responded on 07/29/2016
Hi Murad
We thank you for allowing us the oppurtunity to service the 1963 Buick Lesabre. Awesome car.
Thanks from Joe and the crew
JW
Jeffery W.
Wisconsin
Toyota Highlander
Verified Customer
ReScore Review™
Jeffery said they resolve the issue to his satisfaction when he returned the next day.
Recommended
This review was collected via phone interview by Customer Research Inc.
Original Review
Jeffery said this business is fair and friendly but the fix failed, so he is returning tomorrow for more service.
Recommended
This review was collected via phone interview by Customer Research Inc.
Joe H. from First Rate Motors responded on 07/29/2016
Hi Jeffery
I apologize that the first time around the A/C didn't work. I thank you for allowing us the oppurtunity to take a second look. Hope all is well with the AC now.
Joe H. from First Rate Motors responded on 08/12/2016
Hi Jeffery
I thank you for giving us the oppurtunity to get your A/C back going. Hope all is well with the Highlander.
Joe Hamdan and The Crew
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Bernie F.
Milwaukee, WI
Saturn SL1
Verified Customer
Bernie said this business provides good service.
Recommended
This review was collected via phone interview by Customer Research Inc.
Joe H. from First Rate Motors responded on 08/12/2016
Hi Bernie
Like always we thank you and appreciate your business.
Thank you
Joe and The Crew
HJ
Helan J.
Milwaukee, WI
Honda Accord
Verified Customer
Helan said the business had good service, and the mechanic was professional.
Recommended
This review was collected via phone interview by Customer Research Inc.
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PHOUA Y.
Milwaukee, WI
Toyota Camry
Verified Customer
Still love going to this mechanic shop!
I've only been to this auto shop a few times, but every single time I go, the men there have always been friendly/courteous, funny, and fair. The last time I was there, they fixed a bunch of things for me on my car all in one day in 2 hours; they're service is usually pretty fast and they work hard. They charged me a fair price for all of the things I asked to be repaired, and also gave me a discount; I know that I can always depend on them.
Recommended
Joe H. from First Rate Motors responded on 07/22/2016
Hi Phoua
We appreciate your business and thank you for giving us the oppurtunity to service your Camry.
Thank You
Joe and the Crew