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Five Points Tire And Auto

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,694 Reviews)
94
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
94
Net Promoter Score ®

Business Details

About

Welcome to Five Points Tire and Auto Repair online! We are a Continental General dealer, and have quality tires from many brand including Hercules, Nexen, Michelin, BF Goodrich, and Uniroyal. We can offer all the same services and nationwide warranties as the company stores! We are proud to provide fuel-saving tires such as the Conti Pro Welcome to Five Points Tire and Auto Repair online! We are a Continental General dealer, and have quality tires from many brand including Hercules, Nexen, Michelin, BF Goodrich, and Uniroyal. We can offer all the same services and nationwide warranties as the company stores! We are proud to provide fuel-saving tires such as the Conti Pro Contact Eco Plus, which will help you save money on gas. Our customers who have tried these tires have been seeing improved fuel mileage. The General Grabber and the Continental Cross Contact are some of our favorite SUV tires We have guaranteed best-price quotes, meaning we will match prices.

Because of extreme weather conditions, especially heat in our NC summers, it creates potential for breakdowns. It becomes even more important for routine maintenance and to have your car checked before you hit the road. Some of the most important things to check include cooling system, belts, hoses, tires, A/C and critical fluids for your vehicle. We have ASE-certified technicians and nation-wide warranties. We offer very convenient service with fast turn-around times.

Our service department is staffed with ASE-certified technicians who have a combined experience of over 50 years! We guarantee our work, and that ASE certification is your written assurance that our techs know what they are doing. We specialize in all types of maintenance, electronic, diagnostics, electrical, suspension, brakes and various other miscellaneous car services. We will be happy to answer any questions you might have about your car or any of the services we offer. We are a NAPA service center.

We're conveniently located in southeastern Winston-Salem, near Kernersville. We're easily accessible from any of the areas in the Triad, and also handy to the piedmont and Boone. Wake Forest University and Winston-Salem State University students and their parents know they can get a fair deal, including student and faculty discounts. Call (336) 784-4612 or send an email to fivepoints@hotmail.com.
...more

Categories
Auto Repair, Tires, Repair Shop
Contact
(336) 784-4612

Business Hours

Mon
7:00 AM - 7:00 PM
Tue
7:00 AM - 7:00 PM
Wed
7:00 AM - 7:00 PM
Thu
7:00 AM - 7:00 PM
Fri
7:00 AM - 7:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
3075 Kernersville Rd Winston Salem, NC 27107-1748
Five Points Tire And Auto's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,694 Reviews)

RA
ROBERT A.
Winston Salem, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/12/2025
verified customerVerified Customer
10
Excellent
Great place to take your vehicles. Wonderful people and excellent service,always.

BP
BOBBY P.
Winston Salem, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/11/2025
verified customerVerified Customer
10
New set of tires for my vehicle.
Excellent customer service and great satisfaction!!!

LK
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LEE K.
Winston Salem, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/11/2025
verified customerVerified Customer
10
Oil change and tire rotation
Very professional and courteous. Would recommend to all family and friends

SV
SUZANNE V.
Winston Salem, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/10/2025
verified customerVerified Customer
10
Always a great job
Had to have some work on my daughter car yet again and they always do a great job and a great reasonable price!
Steve S. from Five Points Tire And Auto responded on 06/12/2025 09:33 AM

We really appreciate you taking the time to share your experience. It's fantastic to hear that our team continued to deliver great service on your daughter's car. We always aim to keep quality high and prices reasonable—after all, a well-functioning car is the best kind of peace of mind! If there’s anything else we can help with, just give us a shout.


TC
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TERRI C.
Winston Salem, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/09/2025
verified customerVerified Customer
10
Review
Always fair. I trust what they say and that’s important for a single woman on her own. Thank you for your kindness!
Steve S. from Five Points Tire And Auto responded on 06/11/2025 09:34 AM

We're happy to hear that you feel trusted and appreciated at Five Points Tire And Auto. We understand that getting car repairs can feel like navigating a maze, especially when you're juggling everything else in life. Your confidence in our service means the world to us! We aim to keep it fair and friendly, ensuring you leave with both a smile and reliable wheels. Your kind words inspire us to keep providing that level of care. Safe travels on the road ahead!


DW
DENNIS W.
Kernersville, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/05/2025
verified customerVerified Customer
10
Great service
1st visit. Have to say atmosphere was great, price in line with competition clean restrooms and most of all, repairs were made quickly and professionally. Will definitely return with future repairs and feel comfortable recommending friends to this family business
Steve S. from Five Points Tire And Auto responded on 06/07/2025 09:34 AM

We're happy to hear that your first visit was a hit! It sounds like you experienced our tire-iffic service and the warm vibe we aim for. We take pride in keeping our restrooms cleaner than a Sunday school, and it's great to know the repairs were done to your satisfaction. Your comfort in recommending us to friends means the world. We'll be ready for your next pit stop whenever life throws a curveball!


TM
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TERRY M.
Winston Salem, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/05/2025
verified customerVerified Customer
10
Good service and dependable
Good service and dependable. There customer service is very good
Steve S. from Five Points Tire And Auto responded on 06/07/2025 09:34 AM

We appreciate your feedback! It's great to hear that you found our service dependable and our customer care up to par. We aim to keep those wheels turning smoothly and our customers smiling. If there's anything else we can assist with, please don't hesitate to let us know.


JB
JERRY B.
Winston Salem, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/05/2025
verified customerVerified Customer
10
Inspection
Great service!
Steve S. from Five Points Tire And Auto responded on 06/07/2025 09:34 AM

We appreciate your feedback! It's always great to hear that our service hit the mark. Our team works hard to keep those wheels turning smoothly. If you ever need us again, we are ready to roll!


EC
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EDWIN C.
Winston Salem, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/04/2025
verified customerVerified Customer
10
Best Shop In Winston-Salem Hands Down....
Best Shop In Winston-Salem Hands Down..!!!!!
Steve S. from Five Points Tire And Auto responded on 06/06/2025 09:33 AM

We're very glad to hear you think we're the best shop in Winston-Salem! That's quite the high five you just gave us. Our team always aims to deliver top-notch service, and it's fantastic to know we hit the mark. If we keep raising the bar, we might just need a trophy case at this rate! Thanks for choosing us.


BC
BOB C.
Walnut Cove, NC
Ram Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/30/2025
verified customerVerified Customer
10
Best in Winston Salem NC
Always a pleasure to do business there. Staff is friendly, courteous and honest!
👍
Steve S. from Five Points Tire And Auto responded on 06/01/2025 09:33 AM

We appreciate the great feedback! It sounds like you had a top-notch experience, and we're delighted to know our team made it a pleasure for you. Friendly, courteous, and honest service is what we aim for—consider it our secret sauce! If there's anything else we can do for you, just holler.


DL
DELORES L.
Kernersville, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/30/2025
verified customerVerified Customer
10
Complete cat checkup
Great repair shop. Very professional and great people to work with.
Steve S. from Five Points Tire And Auto responded on 06/01/2025 09:33 AM

We appreciate the kind words about our team and the work we do. It’s fantastic to hear that you found us professional and enjoyable to work with. We strive to keep your vehicles running smoothly, and it’s rewarding to know we’re hitting the mark. Your support means a lot to us!


CM
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CAROLYN M.
Winston Salem, NC
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
05/29/2025
verified customerVerified Customer
10
Truck inspection
I have two vehicles that are rather old, so I am always having problems. Steve is always there for me and I am so thankful.
Steve S. from Five Points Tire And Auto responded on 05/30/2025 11:36 AM

We appreciate your feedback and are glad to hear that Steve has been a reliable ally in your automotive adventures. Having older vehicles can be a bit like owning a classic rock band—sometimes things just don't go the way you expect them to! We're here to make sure your rides remain as smooth as possible. If there are any lingering issues or concerns, feel free to reach out. Your comfort on the road is important to us!


TT
TIM T.
Winston Salem, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/27/2025
verified customerVerified Customer
10
Great repair shop
Great people to work with. Friendly, very knowledgeable and very reasonable.

WI
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WILLIAM I.
Winston Salem, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/27/2025
verified customerVerified Customer
10
My experience is always excellent.
All my experience is always excellent.

DB
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DEAN B.
Winston Salem, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/22/2025
verified customerVerified Customer
10
Always there
No matter what the problem is, they are always willing to help even if they don't get the job. Knowledge is key when it comes to automotive and they are full of that;+ great guys who does great work, who could ask for more.
Service Coupons and Posts
We’re thrilled to hear you’re very satisfied with our prompt and excellent service! 🚗✨ We aim to keep your vehicle moving smoothly and your day bright. Remember, a happy car is a happy life! 😄 #FivePointsTireAndAuto #CustomerSatisfaction
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🚗 Thanks for the love! We're thrilled to be your trusty neighborhood shop, where friendly faces and quick service come together. Your trust in us makes our wheels turn! 🛠️💚 #FivePointsTire #LocalAutoExperts
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We're revved up to hear you think our service is excellent! 🚗💨 At Five Points Tire And Auto, we strive to keep you rolling smoothly. Thanks for trusting us with your ride! 🛠️ #FivePointsFamily #AutomotiveExcellence
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Thanks for the 5-star review! We're thrilled we could get your daughter's brakes done on the spot—no appointment necessary! 🚗💨 Our team is always ready to help! We can't wait to see you again! #BrakeTime #FivePointsTireAndAuto 🛠️✨
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We take honesty as seriously as a flat tire! 🛠️ Thanks for recognizing our care for customers. Your trust fuels our drive to keep you safe on the road! 🚗💨 #FivePointsTireAndAuto #CustomerCare
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We're thrilled to hear you enjoyed our quick service! ?? Being #1 is a title we take very seriously. Thanks for making our day—let's keep those wheels rolling! ?️✨ #FivePointsTireAndAuto #BestService
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? Thanks for the shout-out! We're always here to keep your rides dependable and your smiles even bigger! If your car could talk, it would give us 5 stars too! ⭐️? #FivePointsPride #AutoCareExcellence
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We're thrilled to hear you had a speedy and friendly experience with us! ?? Our team always strives to take great care of our customers. Thanks for the fantastic shout-out! You keep us motivated to serve! ? #CustomerAppreciation #FivePointsFamily
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We’re revved up to hear your kind words! ?? At Five Points, courtesy is our middle name (well, not really, but you get it)! Thanks for trusting us for over 20 years! Here’s to many more trips to our pit stop! ?️✨ #CustomerService #FivePointsFamily
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We're thrilled to be your trusty pit crew for all things tires, oil, brakes, and more! ?️ Your trust means the world to us—consider us your automotive superheroes! ?‍♂️ Thank you for the fantastic review! #AutoCare #FivePointsTireAndAuto ?✨
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Thanks, Barry! ? We're thrilled that we could promptly handle your tire change. Your words truly made our day! We're here to keep your car in tip-top shape, so swing by anytime! #FiveStarService #HappyCustomers
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?Thank you for the 5-star review!⭐️ We're thrilled to hear that you had a quick and efficient visit. Thanks for choosing us for your oil change and inspection needs. We appreciate your support! #CustomerAppreciation #FivePointsTireAndAuto
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Thanks for the 5-star review, Rodolfo! We're thrilled you had a great experience with our team. ? We appreciate your recommendation and look forward to serving you again. #CustomerAppreciation #FivePointsTireAndAuto
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Thanks for the love, Glyn! We're all about treating our customers like family. Can't wait to have you back! ?? #CustomerAppreciation #FivePointsFamily
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? Thank you for recommending us, Robert! We're thrilled to hear you've had a great experience with our prompt and courteous service. We appreciate your support! ? #FivePointsTire #GreatService
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? Thanks for the stellar review, Gary! We're delighted to hear that our team consistently impresses you with quick, thorough service. We'll keep those wheels spinning just for you. ?? #FivePointsTire #CustomerAppreciation
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@Anita, thank you for your 5-star review! ? We appreciate your support and trust in our auto repair services. Your feedback means the world to us! #FivePointsTireAndAuto #CustomerAppreciation #WinstonSalem
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Thank you for the great review, Tiffini! We're glad you had a great experience at Five Points Tire And Auto. ? #WinstonSalem #OilChange #CarCare ?️
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#WinstonSalem ???Thanks for the kind words! We're proud to provide excellent service and fair prices. #FivePointsTireAndAuto #AutoRepair #CustomerSatisfaction
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Thanks for the review, Ralph! ? We're glad we could help with the tire stem and head lamp. #WinstonSalem #FivePointsTireAndAuto ?
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Thanks for the kind words, Gus! ? We're glad to hear that your experience with us was extra special. #FivePointsTireAndAuto #WinstonSalem
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?#FivePointsAuto is the best! Integrity & exceptional customer care make it the perfect place for your family's auto needs in #WinstonSalem. ?#AutoRepair #CustomerCare
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