Overview

Overall Rating 4.67/5Overall Rating 4.67/5Overall Rating 4.67/5Overall Rating 4.67/5rating 4.67

218 Reviews

87% Would Recommend
Latest Review over 1 year ago

Reviews


AR
ASHLEY R.
Irvine, CA
Nissan ALTIMA S
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/21/2016
Customer service.

JS
JESSICA S.
Irvine, CA
Hyundai ELANTRA GLS
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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
12/20/2016
Communication and long repair.

GZ
GIANCARLO Z.
Irvine, CA
Mini COOPER PACEMAN
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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
12/15/2016
1. When I took the car in for the initial estimate, I was told it would take 3 days. The dent was tiny.

2. The adjuster looked at it, said 3-5 days.

3. I was later told I would have to pay a great amount extra (3x the original amount) and that it will take 11 days.

I had to continuously shift my schedule. I was very disappointed.

HD
HALIM D.
Irvine, CA
Toyota PRIUS
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/15/2016
Very good customer service.

AY
AI LYNG Y.
Tustin, CA
Acura TSX
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2016
You have really good service. I really like how convenient it is.

DM
DAVID M.
Irvine, CA
Toyota CAMRY
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/10/2016
You guys were quick and easy to work with.

AC
Andre C.
Irvine, CA
Toyota CAMRY LE
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/10/2016
When I hand in the car for the repair I asked them to take care of an unrelated damage, and at the end of the day it wasn't taken care of. It was not perfect.

PS
PATRICIA S.
Irvine, CA
Lexus ES 330
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/07/2016
Art was wonderful

MB
MARCELLE B.
Irvine, CA
Infiniti Q45
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/07/2016
They gave us good service.

LC
LIANA C.
Lexus ES 350
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/05/2016
Speed and quality of work, and communication.

MH
MIKE H.
Irvine, CA
Subaru IMPREZA SPORT PREMIUM
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/03/2016
Easy to work with, kept me updated.

FG
FRANK G.
Irvine, CA
Mini COOPER HARDTOP S
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/30/2016
The customer service was excellent. They frequently updated me with what was going on. I think that overall the experience was very good. The repair seems to be perfect.

NC
NANCY C.
Santa Ana, CA
Mini COOPER
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/23/2016
They were really helpful, kept in contact with me, and gave me a ride to work.

FB
FRANCIS B.
Irvine, CA
Toyota CAMRY
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/23/2016
It was very easy and everything was explained. The people were nice and I would recommend anyone to go there. It was easy to get a rental car and deal with that. They were very helpful.

SW
SHARA W.
Irvine, CA
Toyota HIGHLANDER 4X2 LIMITED
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/23/2016
I was pleased.

PN
PAT N.
Irvine, CA
Scion XD
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/23/2016
The service was good.

AL
ANN MARIE L.
San Diego, CA
Dodge CHALLENGER
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/22/2016
They were very flexible.

CM
Chase M.
Irvine, CA
Honda ACCORD EXL
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/22/2016
You guys did a very good job.

YR
YOLANDA R.
Irvine, CA
Mercedes-Benz CLK350
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Overall Rating 1/5rating 1rating 1rating 1rating 1
11/21/2016
They didn't finish the repairs.

KW
KANGLE W.
Irvine, CA
Audi A5 QUATTRO PREMIUM PLUS
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/19/2016
I got my car back quickly.

Displaying Review 1 - 20 of 218 in total