Overview

Overall Rating 4.71/5Overall Rating 4.71/5Overall Rating 4.71/5Overall Rating 4.71/5rating 4.71

1868 Reviews

97% Would Recommend
Latest Review 10 months ago

Reviews


CR
CAPT PAUL R.
Encinitas, CA
Toyota Tacoma
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/19/2018
Workmanship excellent, communication poor. (Entered by customer via UpdatePlus)

TB
TIM B.
Arcadia, CA
Nissan LEAF
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/17/2018
It took a lot longer than I expected. The problem is an overall unawareness of the process and the number of vehicles ahead of my car. (Entered by customer via UpdatePlus)

AS
Antranik S.
Monrovia, CA
Chevrolet Equinox LT2 FWD
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/06/2017
It took a long time.

MN
Mathew / latasha N.
Pasadena, CA
Infiniti I30 Touring
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/05/2017
The repairs were great but the car interior was left really dirty. There was mud inside the car.

JK
Jonah K.
Pasadena, CA
Toyota Matrix Manual FWD
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/04/2017
We have a mechanic that we work with that I would prefer, and we had issues with the scheduling. But, I thought the staff was very attentive and thoughtful, and the repair work was great.

GC
Gabriel C.
Pasadena, CA
Honda Accord Coupe EX Automatic
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/28/2017
They're cool.

TT
Tanganica T.
Pasadena, CA
Nissan Xterra Off-Road Automatic
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/18/2017
Their customer service is really good. I was given a three day window and on the third day no one called to let me know that it would take two more days. That was just a little frustrating. I'm just having an issue with tire pressure also and trying to figure that out.

GS
Gregory S.
Glendale, CA
Toyota Prius Three
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/17/2017
Everything was perfect other than the delay.

RW
Ronald Steven W.
South Pasadena, CA
Honda Civic Sedan Touring w/Continuously Variable Transm
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/08/2017
My headlight is leaking water and I have to go somewhere else to get it fixed, but the bodywork was nice.

RC
Raffi C.
Monrovia, CA
BMW 3 Series 328i RWD SULEV (South Africa)
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/08/2017
Everything was fine.

HP
Helen P.
Pasadena, CA
Honda Civic Coupe EX Automatic w/Navigation
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/08/2017
Everything was good.

KR
Krishna R.
Arcadia, CA
Honda Civic Sedan LX Automatic
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/03/2017
The repair work seems to be done properly but it took way longer than initially estimated.

SS
Siroberto S.
Pasadena, CA
Honda Odyssey EX-L
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/26/2017
They did a good job despite some confusion. Overall, I felt that the service was good.

JM
Jordan M.
Évry, Île-de-France
BMW 328I
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/23/2017
they were not very timely

SL
Shirley L.
Arcadia, CA
BMW X6 xDrive35i AWD
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/20/2017
When I was trying to pick up the car, you told me to bring the check from my house even though it was originally sent to you.

SP
Shirley P.
Pasadena, CA
Toyota Camry XLE Automatic
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/19/2017
there were a few miscommunications throughout the process

HS
Henry S.
South Pasadena, CA
Infiniti JX35 FWD
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/17/2017
Pretty happy with the service.

DB
Derek B.
Monrovia, CA
Nissan Sentra S Automatic ULEV
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/11/2017
Great service.

ND
Nishant Ravi D.
Pasadena, CA
Chevrolet Cruze LT1
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/20/2016
Everything was pretty good.

IT
Ivan T.
Pasadena, CA
Volkswagen Jetta Sedan Automatic
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/19/2016
Delivery date of car was delayed.

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