See my comments as to why I would hesitate to recommend FixAuto Sunset. (Entered by customer via UpdatePlus)
No respect for people's schedule and time
I left my car here on 02/02/2018 with the initial estimate of being finished at 02/13/2018. They have been changing their estimate ever since, and now it's at 02/19/2018. That is a a 54% increase in your estimated time, how is that even possible? This is 2018, we know everything these days. We have all the info like inventory list, tracking times, etc on a computer. How can you miss your estimate by 54%? It's incomprehensible to me.
Scion tC Automatic
There was some things the body shop forgot to do.
Acura MDX AWD
They had great service, were polite, and knowledgeable. They make the customer feel comfortable throughout the process.
Volvo XC90 AWD
They were very consistent.
Mazda 3 Grand Touring Automatic
Good service and car looks good.
Honda Accord Sedan EX-L w/Continuously Variable Transmis
Every looks good. My car is like new. They gave it to me on time.
Chevrolet TAHOE 4X4 LS
Friendly customer service at the front desk and good communication. They cleaned the car inside and out.
Lexus RX 350 AWD
They did a great job on the bumper and the exterior looks great too. We only have one minor issue; the dash on the interior had a little bit a grimy film but it wasn't a big deal. They did a great job of staying in touch and they were ready sooner than expected.
BMW 3 Series 328i xDrive AWD SULEV
Andy did an excellent job. The office was accommodating.
Scion xD Automatic
It seemed like everything got done quickly.
Volkswagen Jetta Sedan SE Automatic PZEV w/Connectivity
I thought the customer service was absolutely amazing and the young man on top of it let me know what was going on.
Honda Pilot Touring AWD w/Navigation/Rear Seat Entertain
We've done there before and they did a good job.
Lexus GS 300
They're convenient and very professional about everything.
BMW 328XI AWD
You guys did a really good job.
Honda Accord Coupe EX Automatic
I thought the service was very professional. Everyone was top notch, very professional. The price seemed right, you got good value for your dollar. They escort you out, it's just super service from start to finish. It was quality work. They were one step beyond.
Subaru Impreza Wagon Outback Sport Manual
I had to bring my car back but the work done was great.
Acura MDX AWD w/Advance Pkg/Entertainment Pkg
They were very easy to work with and at a convenient location.
Mazda CX-9 Grand Touring FWD
The work and quality were great.
Nissan Sentra SL w/Continuously Variable Transmission
I had no issues, everything was quick and easy.