Fix Auto Sunset

I would happily recommend them to friends and family (Entered by customer via UpdatePlus)

already referred my son (Entered by customer via UpdatePlus)

I would recommend but give them a heads up with with the issues I faced (Entered by customer via UpdatePlus)

Definitely will refer to friends, they did a wonderful job on my car (Entered by customer via UpdatePlus)

I know progressive is a little harder to deal with, I sensed some reluctance and a few phone yahs happening, but they eventually squared things away. (Entered by customer via UpdatePlus)

Luise was great (Entered by customer via UpdatePlus)

In addition to misjudging the time to do the repair they said they would check out the auto locking mechanism on my door and they didnâ??t (Entered by customer via UpdatePlus)

Surely (Entered by customer via UpdatePlus)

I will make sure my friends go through fix auto (Entered by customer via UpdatePlus)

Yes (Entered by customer via UpdatePlus)

I would recommend anyone in need of repairs to go to Fix auto (Entered by customer via UpdatePlus)

Highly recommend Fix Auto Sunset (Entered by customer via UpdatePlus)

See my comments as to why I would hesitate to recommend FixAuto Sunset. (Entered by customer via UpdatePlus)

I left my car here on 02/02/2018 with the initial estimate of being finished at 02/13/2018. They have been changing their estimate ever since, and now it's at 02/19/2018. That is a a 54% increase in your estimated time, how is that even possible? This is 2018, we know everything these days. We have all the info like inventory list, tracking times, etc on a computer. How can you miss your estimate by 54%? It's incomprehensible to me.

There was some things the body shop forgot to do.

They had great service, were polite, and knowledgeable. They make the customer feel comfortable throughout the process.

They were very consistent.

Good service and car looks good.

Every looks good. My car is like new. They gave it to me on time.

Friendly customer service at the front desk and good communication. They cleaned the car inside and out.