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Forest Brook Automotive

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(380 Reviews)
93
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
93
Net Promoter Score ®

Business Details

About

Forest Brook Automotive provides automotive service and repair in the Lynchburg and surrounding areas. Family-owned and operated for over 7 years with complete transparency. Forest Brook Automotive provides automotive service and repair in the Lynchburg and surrounding areas. Family-owned and operated for over 7 years with complete transparency.

Categories
Auto Maintenance, Oil Change, Auto Repair
Contact
(434) 239-4561

Business Hours

Mon
8:00 AM - 5:30 PM
Tue
8:00 AM - 5:30 PM
Wed
8:00 AM - 5:30 PM
Thu
8:00 AM - 5:30 PM
Fri
8:00 AM - 5:30 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
3434 Forest Brook Rd Lynchburg, VA 24501
Forest Brook Automotive's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(380 Reviews)

TP
Tammy P.
Lynchburg, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/08/2025
verified customerVerified Customer
Category: Service
Tammy said they were able to get them in quickly, same day fix, everyone was polite, nice, and were very happy.
Recommended

AC
Andrew C.
Virginia
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/08/2025
verified customerVerified Customer
Category: Service
Andrew said they fixed his issue pretty quickly.
Recommended

CT
Constance T.
Virginia
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/02/2025
verified customerVerified Customer
Category: Service
Constance said they fixed the problem right away and she trusts them.
Recommended

JH
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Jack H.
Lynchburg, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/29/2025
verified customerVerified Customer
10
Yet another great service job from the crew at Forest Brook Automotive. Good folks too.
Pick Forest Brook Automotive. They rock.

EH
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Elijah H.
Lynchburg, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/13/2025
verified customerVerified Customer
9
Great
As always great service

JL
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Jeff L.
Lynchburg, VA
Chevrolet Chevy Express
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/13/2025
verified customerVerified Customer
9
Good communication of required repairs
Had rear brake pads, rotors and calipers replaced after one of the calipers had frozen. Once the needed repairs were identified, the vehicle was ready the next day

LK
Lindsay K.
Virginia
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/13/2025
verified customerVerified Customer
Category: Service
Lindsay said they are super-personable, awesome customer service, and they did not keep the vehicle long.
Recommended

DG
Daniel G.
Virginia
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/06/2025
verified customerVerified Customer
Category: Service
Daniel said they were able to fit him in in a couple of days. They gave good service, friendly, and he has nothing to complain about.
Recommended

JL
John L.
Virginia
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/04/2025
verified customerVerified Customer
Category: Service
John said he got in on short notice. He was in and out with same day service.
Recommended

BS
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BRYAN S.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/22/2025
verified customerVerified Customer
10
Outstanding service and know what they're doing.
Potentially saved me a significant amount of money by identifying and fixing an oil leak I had.

LS
Linda S.
Lynchburg, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/14/2025
verified customerVerified Customer
Category: Service
Linda said they had excellent service. They were so kind and sweet to her, and did everything fast. They were extremely courteous, attentive and the whole staff was wonderful.
Recommended

MA
Matt A.
Lynchburg, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/12/2025
verified customerVerified Customer
Category: Service
Matt said they have excellent service and are quick to get him in.
Recommended

JC
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Jessie C.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/10/2025
verified customerVerified Customer
10
As always, Forest Brook provided quick quality service!
The staff is friendly and inviting. The service was quick and thorough. They are the best!!

MC
Michael C.
Lynchburg, VA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/09/2025
verified customerVerified Customer
Category: Service
Michael said the repairs took longer anticipated. Eventually after 3-4 visits the vehicle is completely repaired and operating well.
Recommended

BW
Brittany W.
Lynchburg, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/05/2025
verified customerVerified Customer
Category: Service
Brittany said that everything was very efficient and the business informed her of everything that needed to be done.
Recommended

Displaying Review 1 - 15 of 380 in total
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