Overview

Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5rating 4.8

581 Reviews

99% Would Recommend
Latest Review 6 days ago

Reviews


LS
Louann S.
New Mexico
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2018 Category: Service
Louann said the staff are really great people, and she is pleased with the service she receives.
This review was collected via phone interview by Customer Research Inc.

AO
Adrian O.
New Mexico
Ram 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/30/2018 Category: Service
Adrian said the business did a good job.
This review was collected via phone interview by Customer Research Inc.

AW
Alicia W.
New Mexico
Chevrolet Suburban
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2018 Category: Service
Alicia said the staff always do great work.
This review was collected via phone interview by Customer Research Inc.

DM
David M.
New Mexico
Jeep Wrangler
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/23/2018 Category: Service
David said the repairs were more expensive than he thought it should be. He also said he had to wait a while at the front desk.
This review was collected via phone interview by Customer Research Inc.

BB
Brian B.
New Mexico
Mazda Mazda3
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2018 Category: Service
Brian said the staff provided awesome customer service. They were fast and efficient.
This review was collected via phone interview by Customer Research Inc.

JC
Jackie C.
New Mexico
Nissan Altima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/22/2018 Category: Service
Jackie said they are reasonably priced and get the job done.
This review was collected via phone interview by Customer Research Inc.

EC
Esther C.
New Mexico
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/22/2018 Category: Service
Esther said the staff treated her well and did a good job for a good price.
This review was collected via phone interview by Customer Research Inc.

EA
Erin A.
New Mexico
Ford Police Interceptor
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/06/2018 Category: Service
Erin said that the place was super quick and very helpful.
This review was collected via phone interview by Customer Research Inc.

ET
Elias T.
New Mexico
GMC Terrain
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/30/2018 Category: Service
Elias said from the time that he got to this business, the employees took good care of him right away. They told him the work would take 1 1/2 hours. Their timing was great and it was done within the time promised. They did a good job.
This review was collected via phone interview by Customer Research Inc.

DT
David T.
New Mexico
Chevrolet Chevy Express
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/30/2018 Category: Service
David said he got in on the same day and they fixed the problem,
This review was collected via phone interview by Customer Research Inc.

JD
John D.
New Mexico
Ram 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/30/2018 Category: Service
John said the business is great and he had a quick appointment and the staff fixed his vehicle.
This review was collected via phone interview by Customer Research Inc.

MB
Marty B.
New Mexico
Toyota Tacoma
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/28/2018 Category: Service
Marty said she loves this facility. They do everything for her and she has no complaints.
This review was collected via phone interview by Customer Research Inc.

LH
Lauren H.
New Mexico
Subaru XV Crosstrek
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/24/2018 Category: Service
Lauren said the staff got her tire changed, she was happy with it.
This review was collected via phone interview by Customer Research Inc.

AJ
Albert J.
New Mexico
GMC Sierra 1500
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
07/23/2018 Category: Service
Albert said he went in for a front end alignment and the staff did not do the alignment. They were also supposed to put his tires on in the morning, but they did not until 5 that afternoon.
This review was collected via phone interview by Customer Research Inc.

JS
Jhon S.
New Mexico
Ford Super Duty F-250 SRW
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2018 Category: Service
Jhon said Tim worked with him to make sure everything was completely fixed. He would recommend this business.
This review was collected via phone interview by Customer Research Inc.

AL
Anthony L.
New Mexico
GMC Terrain
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018 Category: Service
Anthony said they did a good job for him.
This review was collected via phone interview by Customer Research Inc.

JB
John B.
New Mexico
Ford F-150
Verified
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
07/13/2018 Category: Service
Spoke to Tim. He said the staff did repairs on the vehicle several months ago. The issue popped back up and it caused damage. The staff disputed that they were the last ones to do any work on the vehicle. They said they would take care of it, but when he went to pick it up, they had quite a large bill. He would however, still recommend this business for service.
This review was collected via phone interview by Customer Research Inc.
Tim H. from Forrest Tire responded on 07/17/2018

Thank you for the feedback, we appriciate the opportunity to service your vehicle. The vehicle was in for 4 tires and an alignment in August of 2017. Alignment was set to specs and an estimate for shocks was given to customer. No other issues were found with vehicle at that time. After ten months and five thousand miles later vehicle had wheel bearing issues seventy miles from home. We covered tow bill back to our location and all labor fees to replace wheel bearings, leaving only customer to pay for parts. We regret the inconvenience to our customer. Some times mechanical failures happen unexpectedly to good people without warning, even with good preventative maintenance. Thank you for your business and your recommendation. 
Tim Hodson


WS
Wesley S.
New Mexico
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2018 Category: Service
Wesley said he was pleased with the timing of the service. He was in and out quickly and he said it was a pleasure doing business with this facility.
This review was collected via phone interview by Customer Research Inc.

DW
Dennis W.
New Mexico
Dodge Avenger
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2018 Category: Service
Dennis said the staff was very courteous, kind, and explained everything.
This review was collected via phone interview by Customer Research Inc.

AO
Alex O.
New Mexico
Chrysler Town & Country
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2018 Category: Service
Alex said the staff at this business treated him very well.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 581 in total