Overview

Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5rating 4.8

567 Reviews

99% Would Recommend
Latest Review 5 days ago

Reviews


JS
Jhon S.
New Mexico
Ford Super Duty F-250 SRW
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2018 Category: Service
Jhon said Tim worked with him to make sure everything was completely fixed. He would recommend this business.
This review was collected via phone interview by Customer Research Inc.

AL
Anthony L.
New Mexico
GMC Terrain
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018 Category: Service
Anthony said they did a good job for him.
This review was collected via phone interview by Customer Research Inc.

JB
John B.
New Mexico
Ford F-150
Verified
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
07/13/2018 Category: Service
Spoke to Tim. He said the staff did repairs on the vehicle several months ago. The issue popped back up and it caused damage. The staff disputed that they were the last ones to do any work on the vehicle. They said they would take care of it, but when he went to pick it up, they had quite a large bill. He would however, still recommend this business for service.
This review was collected via phone interview by Customer Research Inc.
Tim H. from Forrest Tire responded on 07/17/2018

Thank you for the feedback, we appriciate the opportunity to service your vehicle. The vehicle was in for 4 tires and an alignment in August of 2017. Alignment was set to specs and an estimate for shocks was given to customer. No other issues were found with vehicle at that time. After ten months and five thousand miles later vehicle had wheel bearing issues seventy miles from home. We covered tow bill back to our location and all labor fees to replace wheel bearings, leaving only customer to pay for parts. We regret the inconvenience to our customer. Some times mechanical failures happen unexpectedly to good people without warning, even with good preventative maintenance. Thank you for your business and your recommendation. 
Tim Hodson


WS
Wesley S.
New Mexico
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2018 Category: Service
Wesley said he was pleased with the timing of the service. He was in and out quickly and he said it was a pleasure doing business with this facility.
This review was collected via phone interview by Customer Research Inc.

DW
Dennis W.
New Mexico
Dodge Avenger
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2018 Category: Service
Dennis said the staff was very courteous, kind, and explained everything.
This review was collected via phone interview by Customer Research Inc.

AO
Alex O.
New Mexico
Chrysler Town & Country
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2018 Category: Service
Alex said the staff at this business treated him very well.
This review was collected via phone interview by Customer Research Inc.

SE
Shilo E.
New Mexico
GMC Yukon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2018 Category: Service
Shilo said they did a great job.
This review was collected via phone interview by Customer Research Inc.

RC
Robert C.
New Mexico
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2018 Category: Service
Robert said the staff was great to work with.
This review was collected via phone interview by Customer Research Inc.

SC
Steve C.
New Mexico
Chevrolet Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2018 Category: Service
Steve said the staff went above and beyond and he was not pressured to do any repairs.
This review was collected via phone interview by Customer Research Inc.

AB
Anthony B.
New Mexico
Honda Element
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2018 Category: Service
Anthony said he had a really good experience. The staff did a good job and completed it in a timely manner.
This review was collected via phone interview by Customer Research Inc.

MV
Martin V.
New Mexico
Toyota Tundra 4WD Truck
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/05/2018 Category: Service
Martin said the staff provide good quality service overall.
This review was collected via phone interview by Customer Research Inc.

SB
Steve B.
New Mexico
Ford Super Duty F-250 SRW
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/04/2018 Category: Service
Steve said the business provided quick and friendly service.
This review was collected via phone interview by Customer Research Inc.

MV
Marty V.
New Mexico
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/01/2018 Category: Service
Marty said the staff at this business did a good job.
This review was collected via phone interview by Customer Research Inc.

JF
Jayson F.
New Mexico
Honda Accord Coupe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018 Category: Service
Jayson said the service was good. It was fast and he did not have any issues.
This review was collected via phone interview by Customer Research Inc.

BM
Bud M.
New Mexico
Toyota Tundra
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/16/2018 Category: Service
Bud said this business did a good job. They called him to ask him if he wanted the work done. There was miscommunication to begin with and they didn't start working on his vehicle until 2-3 days later. They were short handed but he was very pleased with the service.
This review was collected via phone interview by Customer Research Inc.

LM
Lauren M.
New Mexico
Mazda Mazda2
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/12/2018 Category: Service
Spoke with Nick. He said the service was quick and the staff explained everything. It was a pleasant experience.
This review was collected via phone interview by Customer Research Inc.

DG
Desiree G.
New Mexico
Mercury Grand Marquis
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/09/2018 Category: Service
Desiree said the staff was nice and did a great job.
This review was collected via phone interview by Customer Research Inc.

FV
Fransico V.
New Mexico
Ford Econoline Wagon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/05/2018 Category: Service
Fransico said the business is the best in the area.
This review was collected via phone interview by Customer Research Inc.

SE
Sonia E.
New Mexico
Dodge Durango
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/03/2018 Category: Service
Sonia said this business provided her good service but it took too long.
This review was collected via phone interview by Customer Research Inc.

BJ
Bill J.
New Mexico
Honda Civic Cpe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/03/2018 Category: Service
Bill said the service seemed good.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 567 in total