Fradella's Collision Center - Northshore

Overview

Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5rating 4.87

1310 Reviews

99% Would Recommend
Latest Review 7 days ago

Reviews


TR
Troy R.
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/14/2019
Excellent Service
Repair came out great. Service was awesome. James stayed in touch with with me through the entire process.
Thanks!

BW
Brooke W.
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/04/2019
Great people and place
Very efficient and accommodating!! They did a wonderful job repairing my vehicle.

AE
Ashley E.
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/02/2019
Great service
Great service, all work done up to expectations! Never had to check on status- company kept me in the loop the entire time! Definitely the best company I’ve ever dealt with!

GP
George P.
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/14/2018
Phillips
Great customer service wonderful work enjoyed working with them..

KK
Kanani K.
Louisiana
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2018 Category: Collision
Kanani said the staff was professional, and completed the work in a timely manner.
This review was collected via phone interview by Customer Research Inc.

RT
Rodjonnique T.
Louisiana
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
12/11/2018 Category: Collision
Rodjonnique said the door that was repaired now wont open and close right. She is going to have a baby soon and it is hard to exit or enter the vehicle.
This review was collected via phone interview by Customer Research Inc.

LB
Linda B.
Louisiana
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/06/2018 Category: Collision
Linda said when she picked up the vehicle, she noticed some condensation on the headlight and the staff took care of this right away but when she got home she noticed that the headlight was not aligned properly. It was a hassle to take off from work to have this taken care of.
This review was collected via phone interview by Customer Research Inc.

AG
Alan G.
Louisiana
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/06/2018 Category: Collision
Alan said this business was prompt and worked well with him. They offered him a ride home so he would not have to wait for his vehicle.
This review was collected via phone interview by Customer Research Inc.

JL
Joseph L.
Louisiana
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/05/2018 Category: Collision
Joseph said the business did a great job took and took care of everything.
This review was collected via phone interview by Customer Research Inc.

RD
Ryan D.
Louisiana
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/04/2018 Category: Collision
Ryan said the staff was professional and courteous.
This review was collected via phone interview by Customer Research Inc.

WH
Wendy H.
Slidell, LA
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/03/2018
Excellent service and friendliness
Fradella's Collision is THE BEST in the New Orleans and surrounding areas!! I will not bring any of our cars to another collision center. They are very detailed, professional, friendly and always top quality repairs. THANK YOU for always going above and beyond to make the "not so great experience of an accident" become one that you we trust in your hands and always come thru looking pristine condition!!

DP
Derrick P.
Louisiana
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/01/2018 Category: Collision
Derrick said it was a good experience. He uses and recommends this business all the time.
This review was collected via phone interview by Customer Research Inc.

KB
Keith B.
Louisiana
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/01/2018 Category: Collision
Keith said he has used this business for over 30 years and has always received good service. He mentioned that there were a few issues but the business resolved them.
This review was collected via phone interview by Customer Research Inc.

AB
Ashley B.
Louisiana
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/01/2018 Category: Collision
Ashley said this business was very good.
This review was collected via phone interview by Customer Research Inc.

RT
Ryan T.
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/30/2018
Awesome experience
Although it was an insurance claim and they didn’t need much from me, the little interaction I had with James was pleasant, thorough and on time! They gave me a date and stuck to it!! That’s exceptional customer service for a body shop in my book!!! Thank you so much

SS
Spencer S.
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/27/2018
Awesome Service!!!!
My encounter with Fradella’s was first class. They got my truck in and out much faster than I expected and the insurance handling on their end was seamless. I hope I never need another body shop but if I do, Fradella’s has earned my business.

CS
Chelsea S.
Verified Customer
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11/26/2018
GO ABOVE AND BEYOND
Fradella’s is the only place me and my family will take our cars for them to be fixed. They have warranties on the work they do (which is amazing work) and are timely in getting your car ready. If you have any issues once you get your car back they will fix it immediately. I highly recommend Fradellas.

TA
Terry A.
Verified Customer
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11/16/2018
Auto collision repair
Fradella's customer service was very courteous and friendly. They made the estimate and repairs in a very timely manner. The workmanship of repairs look great! Would definitely use them again. Thanks Fradella's

YL
Yvette L.
Louisiana
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018 Category: Collision
Yvette said they were helpful and professional. They did a good job.
This review was collected via phone interview by Customer Research Inc.

JB
Joe B.
Louisiana
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/29/2018 Category: Collision
Joe said the business did an awesome job. They were very quick.
This review was collected via phone interview by Customer Research Inc.