Fradella's Collision Center - Northshore

Overview

Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5rating 4.87

1233 Reviews

99% Would Recommend
Latest Review 4 days ago

Reviews


SB
Suzanne B.
Louisiana
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2018 Category: Collision
Suzanne said the facility was easy to work with and she was happy with their work.
This review was collected via phone interview by Customer Research Inc.

MG
Mimi G.
Louisiana
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2018 Category: Collision
Mimi said the business cant get any better. She has brought in three of her vehicles to the business and they come out like brand new. They are spectacular and awesome. She said the staff is friendly and perfect. She appreciates that the owner came out and talked to her. It made her experience better.
This review was collected via phone interview by Customer Research Inc.

IS
Innocent S.
Louisiana
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/19/2018 Category: Collision
Innocent said it was one stop shopping for him. The rental facility is right there. The repair was a week delayed due to the estimation and the additional work. He was not concerned about the estimate, it was something the insurance company was taking care of. He was only responsible for his deductible.
This review was collected via phone interview by Customer Research Inc.

CT
Cynthia T.
Louisiana
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2018 Category: Collision
Cynthia said the work that was done turned out beautifully and she really appreciated it. However, she does have a question that she will be taking her vehicle back in about . There is a scratch on the driver's side door and the passenger side door that wasn't there when she brought it in.
This review was collected via phone interview by Customer Research Inc.

CH
Carl H.
Louisiana
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2018 Category: Collision
Carl said the staff let him know everything quickly and his vehicle was in and out in one day.
This review was collected via phone interview by Customer Research Inc.

RM
Robert M.
Louisiana
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2018 Category: Collision
Spoke with Cindy. She said they are wonderful. They are good about keeping them informed. They've always been a pleasure to work with. They are pleased with their professionalism and attention to detail.
This review was collected via phone interview by Customer Research Inc.

BB
Billy B.
Louisiana
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2018 Category: Collision
Billy said the work was outstanding and the customer service was excellent as well
This review was collected via phone interview by Customer Research Inc.

AM
Andrea M.
Louisiana
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2018 Category: Collision
Andrea said she's always been satisfied with this business. Steve was very professional and took care of everything she needed in a timely and efficient manner.
This review was collected via phone interview by Customer Research Inc.

PB
Paige B.
Louisiana
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2018 Category: Collision
Paige said this business was awesome. They were delayed by 3 days, but she was not given a reason why.
This review was collected via phone interview by Customer Research Inc.

PW
Particia W.
Louisiana
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/22/2018 Category: Collision
Patricia said the work of the business was wonderful.
This review was collected via phone interview by Customer Research Inc.

MS
Mary S.
Louisiana
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/21/2018 Category: Collision
Mary said the employees did a good job. She is a repeat customer and made a special request to use this facility.
This review was collected via phone interview by Customer Research Inc.

MS
Mary S.
Louisiana
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/21/2018 Category: Collision
Mary said the employees did a good job. She is a repeat customer and made a special request to use this facility.
This review was collected via phone interview by Customer Research Inc.

KS
Kolby S.
Louisiana
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/17/2018 Category: Collision
Kolby said the employees were fast. His vehicle is just like brand-new.
This review was collected via phone interview by Customer Research Inc.

KS
Kolby S.
Louisiana
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03/17/2018 Category: Collision
Kolby said the employees were fast. His vehicle is just like brand-new.
This review was collected via phone interview by Customer Research Inc.

CF
Clarence F.
Louisiana
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/14/2018 Category: Collision
Clarence said his vehicle came out wonderful and superseded what he thought it would be. It looked really good and the staff did a great job. He didn't have any issues, and everything went really smoothly.
This review was collected via phone interview by Customer Research Inc.

CF
Clarence F.
Louisiana
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/14/2018 Category: Collision
Clarence said his vehicle came out wonderful and superseded what he thought it would be. It looked really good and the staff did a great job. He didn't have any issues, and everything went really smoothly.
This review was collected via phone interview by Customer Research Inc.

AG
Amanda G.
Louisiana
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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
03/09/2018 Category: Collision
Amanda said there is a rattling noise on her vehicle and she will have to take it back to the facility on Monday to fix it. She did say her vehicle was done 1 day early.
This review was collected via phone interview by Customer Research Inc.

KA
Katelyn A.
Louisiana
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/09/2018 Category: Collision
Katelyn said her overall experience was fine. There were no issues.
This review was collected via phone interview by Customer Research Inc.

KA
Katelyn A.
Louisiana
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/09/2018 Category: Collision
Katelyn said her overall experience was fine. There were no issues.
This review was collected via phone interview by Customer Research Inc.

MR
Melissa R.
Louisiana
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/06/2018 Category: Collision
Melissa said the staff was fast and thorough. They did a good job and they explained things to her.
This review was collected via phone interview by Customer Research Inc.