Fradella's Collision Center - Northshore

Overview

Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5rating 4.87

1293 Reviews

99% Would Recommend
Latest Review 1 day ago

Reviews


TA
Terry A.
Verified Customer
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11/16/2018
Auto collision repair
Fradella's customer service was very courteous and friendly. They made the estimate and repairs in a very timely manner. The workmanship of repairs look great! Would definitely use them again. Thanks Fradella's

YL
Yvette L.
Louisiana
Verified Customer
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10/31/2018 Category: Collision
Yvette said they were helpful and professional. They did a good job.
This review was collected via phone interview by Customer Research Inc.

JB
Joe B.
Louisiana
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/29/2018 Category: Collision
Joe said the business did an awesome job. They were very quick.
This review was collected via phone interview by Customer Research Inc.

WH
Wendy H.
Louisiana
Verified Customer
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10/25/2018 Category: Collision
Wendy said they are the absolute best.
This review was collected via phone interview by Customer Research Inc.

MG
Mary G.
Louisiana
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2018 Category: Collision
Mary said the business did an excellent job. It was timely and the pricing wasn't that bad.
This review was collected via phone interview by Customer Research Inc.

RW
Rhonda W.
Verified Customer
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10/10/2018
Awesome experience!
The crew at Fradella’s was very hands on and professional.

I felt very comfortable leaving my vehicle in their care.

Thank you!

BG
Brittany G.
Verified Customer
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10/08/2018
Great service
They did a great job with my car. It only took them 10 days from start to finish! Every one is very nice and professional. I would definitely recommend them.

EE
Elexis E.
Louisiana
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/08/2018 Category: Collision
Elexis said the repairs were done in a timely manner and she had no issues with the business.
This review was collected via phone interview by Customer Research Inc.

AA
Alan A.
Louisiana
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/03/2018 Category: Collision
Alan said the staff did an excellent job, and treated people right.
This review was collected via phone interview by Customer Research Inc.

AB
Alphonse B.
Louisiana
Verified Customer
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10/03/2018 Category: Collision
Alphonse said the business did fabulous work and he is very satisfied.
This review was collected via phone interview by Customer Research Inc.

GG
Gordon G.
Louisiana
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2018 Category: Collision
Gordon said this facility's staff members were excellent, they delivered ahead of schedule and everything was as they promised. He has used them before, and had such great service that he has already recommended them.
This review was collected via phone interview by Customer Research Inc.

CD
Carl D.
Louisiana
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/26/2018 Category: Collision
Carl said he always gets good customer service at this business, that is why he keeps going back. He first started going to this business when a long time friend started working at the repair center. The customer service is really good and everybody is really nice. They send pictures along with the updates.
This review was collected via phone interview by Customer Research Inc.

JG
Judy G.
Louisiana
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/26/2018 Category: Collision
Judy said she was satisfied with the business's customer service. She said the vehicle was not ready when promised because they found additional damage but she did not elaborate as to how late the vehicle was.
This review was collected via phone interview by Customer Research Inc.

CR
Charles R.
Louisiana
Verified Customer
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09/26/2018 Category: Collision
Charles said this business's staff did a very good job, cleaned the vehicle excellently, and it was excellent work, overall. He chose this facility due to advertising in his church's bulletin.
This review was collected via phone interview by Customer Research Inc.

MR
Madonna R.
Verified Customer
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09/25/2018
Very friendly
When l entered the shop Jason made me feel more than welcome. He offered me a jar of Honey which l am a Big Pooh Bear standing at 6'4" 280lbs. It really made me feel comfortable leaving my Wife car in their care.

RM
Richard M.
Louisiana
Verified Customer
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09/24/2018 Category: Collision
Richard said the employees were the best. He will never take his vehicle anywhere else.
This review was collected via phone interview by Customer Research Inc.

KT
Kierra T.
Louisiana
Verified Customer
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09/24/2018 Category: Collision
Kierra said the business was prompt and repaired her vehicle properly. Her vehicle was delayed by 5 days, but she was not given a reason. They said they would reimburse the rental vehicle that she had to pay for out of pocket, but they have not yet.
This review was collected via phone interview by Customer Research Inc.

CB
Christopher B.
Louisiana
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2018 Category: Collision
Christopher said his vehicle was ready the same day, the service was quick and the price was reasonable.
This review was collected via phone interview by Customer Research Inc.

SG
Sonia G.
Louisiana
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2018 Category: Collision
Sonia said her vehicle looks beautiful. They did the work in a very short time. They were nice to her and had excellent customer service. They did the work when they said they would.
This review was collected via phone interview by Customer Research Inc.

GS
Gianna S.
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/21/2018
Great customer service quick turnaround
Fradella’s is the only place I’ll go to get my car fixed. I never have any problems. After I filed my claim with the insurance company, they handled everything else. My car looks like New and they have a great warranty on their work...what more can you ask for?