Fradella's Collision Center - Northshore

Overview

Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5rating 4.87

1275 Reviews

99% Would Recommend
Latest Review 2 minutes ago

Reviews


MR
Madonna R.
Verified
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09/25/2018
Very friendly
When l entered the shop Jason made me feel more than welcome. He offered me a jar of Honey which l am a Big Pooh Bear standing at 6'4" 280lbs. It really made me feel comfortable leaving my Wife car in their care.

GS
Gianna S.
Verified
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09/21/2018
Great customer service quick turnaround
Fradella’s is the only place I’ll go to get my car fixed. I never have any problems. After I filed my claim with the insurance company, they handled everything else. My car looks like New and they have a great warranty on their work...what more can you ask for?

GR
Geraldine R.
Louisiana
Verified
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09/17/2018 Category: Collision
Geraldine said she was perfectly, totally satisfied with the customer service at this business. She was never given a promise date.
This review was collected via phone interview by Customer Research Inc.

CN
Charlene N.
Verified
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09/14/2018
Fradella’s and the staff are my hero’s.
The employees are extremely professional, as well as personable. They explained everything that they were going to do and when the car would be ready for me and everything was done as they said. James was a real sweetheart who made sure I was happy with the work done to my car which I had only had for two months before it was crunched. He and those who worked on my car are my heroes.

JK
James K.
Louisiana
Verified
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09/14/2018 Category: Collision
James said everything was done as he was told. He's been to this facility before and the work has always been top notch.
This review was collected via phone interview by Customer Research Inc.

AH
Angela H.
Louisiana
Verified
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09/12/2018 Category: Collision
Angela said the staff was great all the way around.
This review was collected via phone interview by Customer Research Inc.

MS
Martha S.
Louisiana
Verified
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09/11/2018 Category: Collision
Martha said her experience was excellent. This business is the best. They did an excellent job on her vehicle. She can't tell anything was wrong with it. She has used this business before, and never had any problems with it.
This review was collected via phone interview by Customer Research Inc.

HD
Hollie d.
Louisiana
Verified
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09/11/2018 Category: Collision
Hollie said the business did the work to her satisfaction.
This review was collected via phone interview by Customer Research Inc.

AB
Albert B.
Louisiana
Verified
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09/11/2018 Category: Collision
Albert chose not to elaborate on his satisfaction with his overall experience.
This review was collected via phone interview by Customer Research Inc.

JM
Jean M.
Louisiana
Verified
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09/11/2018 Category: Collision
Jean said the business got the repair done on time and it came out good.
This review was collected via phone interview by Customer Research Inc.

GR
Gabriel R.
Louisiana
Verified
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09/11/2018 Category: Collision
Gabriel said the staff was knowledgeable and friendly. They provided quick work.
This review was collected via phone interview by Customer Research Inc.

CL
Courtney L.
Louisiana
Verified
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08/21/2018 Category: Collision
Courtney said this was a great experience for him.
This review was collected via phone interview by Customer Research Inc.

CH
Christopher H.
Louisiana
Verified
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08/14/2018 Category: Collision
Christopher said everything was professional from the time he got there. From the explanation of everything, to the phone calls to update him, to the quality of the work, everything was spot on.
This review was collected via phone interview by Customer Research Inc.

JB
Jimmy B.
Louisiana
Verified
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08/14/2018 Category: Collision
Jimmy chose not to elaborate on his satisfaction with his overall experience.
This review was collected via phone interview by Customer Research Inc.

LO
Leroy O.
Louisiana
Verified
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08/13/2018 Category: Collision
Leroy said he was satisfied with this business, he said he chose this facility because of the good work they provide.
This review was collected via phone interview by Customer Research Inc.

RS
Richard S.
Louisiana
Verified
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08/11/2018 Category: Collision
Richard said the business met the goal, and it appears that they did a quality job. The overall customer service is good.
This review was collected via phone interview by Customer Research Inc.

RJ
Ronald J.
Louisiana
Verified
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08/10/2018 Category: Collision
Ronald said this is the second time he has dealt with this business. They have the nicest people there. Even the mechanics are very friendly. They made him feel comfortable, and did a good job on the repair.
This review was collected via phone interview by Customer Research Inc.

WJ
William J.
Louisiana
Verified
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08/09/2018 Category: Collision
William said, the business did a good job. His vehicle was not ready when promised due to a parts delay, but he did not elaborate as to how late the vehicle was.
This review was collected via phone interview by Customer Research Inc.

RW
Robert W.
Louisiana
Verified
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08/07/2018 Category: Collision
Robert said they did a very good job, it took a bit longer than he thought but his vehicle looks good and the staff is friendly and attentive.
This review was collected via phone interview by Customer Research Inc.

KC
Kayla C.
Louisiana
Verified
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08/07/2018 Category: Collision
Kayla chose not to elaborate on her satisfaction with her overall experience.
This review was collected via phone interview by Customer Research Inc.