Fradella's Collision Center - Northshore

Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5rating 4.87

1161 Reviews

99% Would Recommend
Latest Review 4 months ago
Review for Fradella's Collision Center - Northshore
Kent S. on 06/21/2012
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Kent said in the vehicle was two weeks late because of a parts delay, and it was unpleasant because there was a fee for his rental vehicle. He had to pay double the cost of his deductible because of having his rental vehicle for 2 extra weeks. He was not kept adequately informed during the repair process because the business either called him the day of or the day after to inform him about changes in the due date. He was not satisfied with the business' communication for the above reason. He would not recommend this business to others based on this experience.
Category: Collision
Service Date: 06/05/2012
Review Created: 06/21/2012
This review was collected via phone interview by Customer Research Inc.