Fradella's Collision Center - Chalmette

Overview

Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5rating 4.87

1322 Reviews

99% Would Recommend
Latest Review 4 days ago

Reviews


EC
Edwin C.
Louisiana
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Collision
Edwin said the staff answered all his questions and they were courteous and prompt. His vehicle was clean afterwards and it was done on time. He choose to go to the business because of it's reputation.
This review was collected via phone interview by Customer Research Inc.

HA
Herbert A.
Louisiana
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Collision
Spoke with Herbert's wife. She chose not to elaborate on her satisfaction with her overall experience.
This review was collected via phone interview by Customer Research Inc.

KB
Kaitlyn B.
Louisiana
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018 Category: Collision
Kaityln said the staff did a great job, everything was new and fixed perfectly, and they gave good customer service.
This review was collected via phone interview by Customer Research Inc.

JG
Jenson G.
Louisiana
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018 Category: Collision
Jenson said everything was done on time. Everyone was really nice and friendly at this business. They even cleaned out the inside of his vehicle.
This review was collected via phone interview by Customer Research Inc.

EB
Erin B.
Louisiana
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2018 Category: Collision
Erin said the business was very good and the staff provided good customer service. They helped her out with what she need done.
This review was collected via phone interview by Customer Research Inc.

BC
Bryan C.
Louisiana
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2018 Category: Collision
Bryan said this business fixed the vehicle quickly, and it looks really nice.
This review was collected via phone interview by Customer Research Inc.

T
Teddy .
Louisiana
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2018 Category: Collision
Teddy said his overall experience was great. The work and customer service were good.
This review was collected via phone interview by Customer Research Inc.

GP
Glen P.
Louisiana
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2018 Category: Collision
Glen said the mechanic did a great job.
This review was collected via phone interview by Customer Research Inc.

DR
Dejone R.
Louisiana
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/04/2018 Category: Collision
Dejone said, she likes the way this business repaired her vehicle.
This review was collected via phone interview by Customer Research Inc.

KM
Kristen M.
Louisiana
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/01/2018 Category: Collision
Kristen said the gentleman who helped her followed up with her, let her know what the business was doing with the vehicle, and when it would be ready. He really kept her in the loop.
This review was collected via phone interview by Customer Research Inc.

MS
Michael S.
Louisiana
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/31/2018 Category: Collision
Michael said his experience with this business was really good. The quality of the work was better than he expected. The work was right on time, and faster than expected. The vehicle was brought in dirty, dusty, and with mud all over it. It was returned clean. The lady at the front desk and the guy who waited on him, were very personable. They did a great job keeping him informed. He was really impressed. He is a repeat customer, and is always impressed with the great job the business does.
This review was collected via phone interview by Customer Research Inc.

JB
Jack B.
Louisiana
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/26/2018 Category: Collision
Spoke with Jack's wife. She said the business did a good job repairing her vehicle and she's satisfied.
This review was collected via phone interview by Customer Research Inc.

HL
Heather L.
Louisiana
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/25/2018 Category: Collision
Heather said she had to bring her vehicle back in. The staff were very nice, but their communication could have been a bit better. She chose this business because of its reputation.
This review was collected via phone interview by Customer Research Inc.

CB
carrey B.
Louisiana
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018 Category: Collision
Carrey said this business did everything on time and had good customer service.
This review was collected via phone interview by Customer Research Inc.

PM
Paul M.
Louisiana
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2018 Category: Collision
Paul said he was treated nicely at the business and he was very happy with the customer service. He also said he had no problems.
This review was collected via phone interview by Customer Research Inc.

DA
Dawn A.
Louisiana
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2018 Category: Collision
Dawn said, she has never had a problem with this business.
This review was collected via phone interview by Customer Research Inc.

RZ
Ralph Z.
Louisiana
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018 Category: Collision
Spoke with Ruth. She said the vehicle was ready one week earlier than promised.
This review was collected via phone interview by Customer Research Inc.

BL
Brandi L.
Louisiana
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2018 Category: Collision
Brandi said the staff members were very patient and overall, the business had good customer service.
This review was collected via phone interview by Customer Research Inc.

MR
Michael R.
Louisiana
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018 Category: Collision
Mike said they are the best and they do a good job.
This review was collected via phone interview by Customer Research Inc.

KT
Kerry T.
Louisiana
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/08/2018 Category: Collision
Kerry said the employees were very kind.
This review was collected via phone interview by Customer Research Inc.

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