Fradella's Collision Center - Chalmette

Overview

Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5rating 4.87

1349 Reviews

99% Would Recommend
Latest Review 5 days ago

Reviews


TC
Tom C.
Louisiana
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2018 Category: Collision
Tom said this business did everything and more.
This review was collected via phone interview by Customer Research Inc.

CN
Charlie N.
Louisiana
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2018 Category: Collision
Charlie said the vehicle repair came out really well. He stated that he had to bring the vehicle back to the facility because it was out of alignment and had a unknown vibration. He stated that he did not like that the business contacted him only a half hour before their closing time to let him know that his vehicle was ready for pick up.
This review was collected via phone interview by Customer Research Inc.

DS
Denise S.
Louisiana
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/11/2018 Category: Collision
Denise said this business always provides them with quality work.
This review was collected via phone interview by Customer Research Inc.

MR
Michael R.
Louisiana
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2018 Category: Collision
Michael said he went to the south shore location. Everything was fine.
This review was collected via phone interview by Customer Research Inc.

CP
cheryl P.
Louisiana
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/04/2018 Category: Collision
Cheryl said this business has done everything right, and on time. She has been a customer for over 20 years. She has never had a problem with them.
This review was collected via phone interview by Customer Research Inc.

SM
Shannon M.
Louisiana
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/04/2018 Category: Collision
Shannon said this business provided great customer service. Her vehicle looks great.
This review was collected via phone interview by Customer Research Inc.

KK
Kolita K.
Louisiana
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/27/2018 Category: Collision
Kolita said the business did a great job repairing her vehicle.
This review was collected via phone interview by Customer Research Inc.

CB
Charmaine B.
Louisiana
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/27/2018 Category: Collision
Charmaine said the staff did a great job with her vehicle. The staff never gave her a promised date.
This review was collected via phone interview by Customer Research Inc.

LM
Lynn M.
Louisiana
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/24/2018 Category: Collision
Lynn said he was very satisfied with the repairs.
This review was collected via phone interview by Customer Research Inc.

SS
Samuel S.
Louisiana
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/23/2018 Category: Collision
Samuel said he has used this business before and the repair work is always excellent.
This review was collected via phone interview by Customer Research Inc.

RP
Russell P.
Louisiana
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/21/2018 Category: Collision
Russell said the staff did very good work on his vehicle and he was very pleased. The employees were very friendly throughout his visit.
This review was collected via phone interview by Customer Research Inc.

JW
John W.
Louisiana
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/21/2018 Category: Collision
John said the business does quality work.
This review was collected via phone interview by Customer Research Inc.

NT
Nicolle T.
Louisiana
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2018 Category: Collision
Nicolle said this business was easy to work with and timely. They were thorough with no issues, explained everything in a manner that was easily understandable. She chose this business because it was convenient and comfortable.
This review was collected via phone interview by Customer Research Inc.

WL
Wayneisha L.
Louisiana
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2018 Category: Collision
Wayneisha said it was an easy process and the staff kept her updated every step of the way.
This review was collected via phone interview by Customer Research Inc.

CP
cheryl P.
Louisiana
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2018 Category: Collision
Cheryl said she has been dealing with this business more than 20 years. The people there are extremely dependable and reliable. They get the vehicle ready when they say it will be. The work is excellent.
This review was collected via phone interview by Customer Research Inc.

RL
Robert L.
Louisiana
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2018 Category: Collision
Robert said he was satisfied with the repair. His vehicle was delayed by a few days, due to the insurance company. He was not satisfied with the person who prepared his estimate, and stated that person could have been more knowledgeable.
This review was collected via phone interview by Customer Research Inc.

MS
Michael S.
Louisiana
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Collision
Michael said the business provided good customer service and the repairs were done in a timely manner.
This review was collected via phone interview by Customer Research Inc.

SS
Sammy S.
Louisiana
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/07/2018 Category: Collision
Sammy said the service at this business was good.
This review was collected via phone interview by Customer Research Inc.

DA
Daniel A.
Louisiana
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/02/2018 Category: Collision
Daniel said his experience with the business was really great, everything was awesome. The staff provided him with all the help he needed and even more. He had been to other places where he didn't get enough information about the repairs, but the staff here provided him with tons of information to make him feel as comfortable as possible. They guided him through every step of the process. Vincent, the staff member who prepared his estimate, was great. The repairs were amazing, everything turned out just like he expected and even more in terms of quality. Everything was perfect.
This review was collected via phone interview by Customer Research Inc.

DB
damionne B.
Louisiana
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/30/2018 Category: Collision
Damionne said the employees were very effective, efficient, personable, knowledgeable, answered her questions, assessed her needs, fulfilled them and explained the work done on her vehicle.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 1349 in total