Fradella's Collision Center - Chalmette

Overview

Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5rating 4.87

1377 Reviews

99% Would Recommend
Latest Review 19 days ago

Reviews


LP
Lashelle P.
Louisiana
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/01/2018 Category: Collision
Lashelle said the experience was great, however, the business took a little longer to finish her vehicle. She stated that she could not come to pick up her vehicle on the date that it was ready.
This review was collected via phone interview by Customer Research Inc.
Jenifer H. from Fradella's Collision Center - Chalmette responded on 10/05/2018

SORRY FOR THE DELAY DUE TO THE PARTS, BUT THANKFUL YOUR EXPERIENCE OTHERWISE WAS GREAT AS YOU SAID. GLAD WE WERE ABLE TO MEET YOU ON A SATURDAY SO YOU COULD PICKUP YOUR VEHICLE. KEEP US IN MIND IF YOU SHOULD NEED OUR SERVICE AGAIN.  


ML
Michelle L.
Louisiana
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2018 Category: Collision
Michelle said the business got the job done.
This review was collected via phone interview by Customer Research Inc.
Jenifer H. from Fradella's Collision Center - Chalmette responded on 10/03/2018

WE THANK YOU MICHELLE FOR THE REVIEW AND THE OPPORTUNITY TO REPAIR YOUR VEHICLE TO YOUR LIKING.


CS
Christopher S.
Louisiana
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2018 Category: Collision
Christopher said he appreciates the vehicle being done so quickly and the quality turned out great as well.
This review was collected via phone interview by Customer Research Inc.
Jenifer H. from Fradella's Collision Center - Chalmette responded on 09/26/2018

WE APPRECIATE DOING BUSINESS WITH YOU. SO GLAD YOU ARE HAPPY WITH THE RESULTS OF THE REPAIR.


CR
Charles R.
Louisiana
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2018 Category: Collision
Charles said they did an excellent job.
This review was collected via phone interview by Customer Research Inc.
Jenifer H. from Fradella's Collision Center - Chalmette responded on 09/26/2018

THANKS FOR THE GREAT COMMENT. IT WAS A JOY TO SERVE YOU. SPREAD THE WORD ABOUT YOUR EXPERIENCE. WE APPRECIATE YOU  


SB
Shawn B.
Louisiana
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/15/2018 Category: Collision
Shawn said the work was done in a timely manner without any issues. There was no wait time, the place was clean, and the staff was friendly.
This review was collected via phone interview by Customer Research Inc.

CW
CHELSEY W.
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2018
Excellent from start to finish
Would never trust anyone else with vehicle repairs!

SG
Sam G.
Louisiana
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/12/2018 Category: Collision
Spoke with Destiny. She said they were very happy and there were no problems.
This review was collected via phone interview by Customer Research Inc.

SJ
Stephanie J.
Louisiana
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2018 Category: Collision
Stephanie said she was happy with the work the business did on her vehicle.
This review was collected via phone interview by Customer Research Inc.

MM
Marty M.
Louisiana
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2018 Category: Collision
Marty said the business did a good job.
This review was collected via phone interview by Customer Research Inc.

DS
Darren S.
Louisiana
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/08/2018 Category: Collision
Darren said the business always does a great job with repairs done to his vehicle.
This review was collected via phone interview by Customer Research Inc.

EW
Eric W.
Louisiana
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2018 Category: Collision
Eric said the employees were efficient, nice and everything was good. It was a nice experience for him.
This review was collected via phone interview by Customer Research Inc.

JW
Jodi W.
Louisiana
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/31/2018 Category: Collision
Jodi said the employees were nice. Their customer service was very good. They were the best.
This review was collected via phone interview by Customer Research Inc.

CF
Cindy F.
Louisiana
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/31/2018 Category: Collision
Cindy said the business maintained contact with her and they repaired her vehicle nicely. She stated that the insurance company prepared the estimate for the repairs.
This review was collected via phone interview by Customer Research Inc.

PL
Phill L.
Louisiana
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/30/2018 Category: Collision
Phill said they did a great job.
This review was collected via phone interview by Customer Research Inc.

JR
John R.
Louisiana
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/30/2018 Category: Collision
John said this business is located close to his home. They did a good job.
This review was collected via phone interview by Customer Research Inc.

KP
Kevin P.
Louisiana
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/28/2018 Category: Collision
Kevin said the customer service at this business was first class, the did a fine job. Everyone in his family goes to this business.
This review was collected via phone interview by Customer Research Inc.

HA
Hamdeh A.
Louisiana
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/28/2018 Category: Collision
Hamdeh said everything went well, and it was on time.
This review was collected via phone interview by Customer Research Inc.

VC
Vicki C.
Louisiana
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/28/2018 Category: Collision
Vicki said, David is very friendly and he kept her updated on the work and it was quick.
This review was collected via phone interview by Customer Research Inc.

PW
peggy W.
Louisiana
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/28/2018 Category: Collision
Peggy said they do good work. The estimator was really nice. They're very professional.
This review was collected via phone interview by Customer Research Inc.

JD
julie D.
Louisiana
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/28/2018 Category: Collision
Julie said the facility's staff was friendly and caring. She stated the communication was phenomenal, and the quality of the work seemed good.
This review was collected via phone interview by Customer Research Inc.

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