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SureCritic / Frank & Sons Autobody
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Frank & Sons Autobody

Average Score
Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5
4.2
(4 Reviews)
60
Write a Review

Score Details

5 stars
80%
4 stars
<1%
3 stars
<1%
2 stars
<1%
1 star
20%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
60
Net Promoter Score ®

Business Details

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Contact
(718) 822-6726
No Business Hours Provided

Business Hours

* No Time Zone Provided
1530 Stillwell Ave Bronx, NY 10461-2212
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Frank & Sons Autobody's Reviews
Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5
4.2
(4 Reviews)
Write a Review
Recent Reviews
FG
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Fernando G.
SUBA Crosstrek Limited w/Continuously Variable Transmis
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
08/26/2024
verified customerVerified Customer
0
Untrustworthy
Promised to use all original OEM parts for my repairs then went behind my back and installed 3rd party alternate parts and a recycled part instead. Although the price difference in parts was less than $200, they tried to charge me $1900 for upgrading to the originally agreed upon OEM parts.
Domenico A. from Frank & Sons Autobody responded on 08/28/2024 06:01 AM

Dear Fernando, We're truly sorry to hear about your recent experience. We understand the importance of transparency and delivering on promises, especially when it comes to using original OEM parts for repairs. We value your feedback and take your concerns seriously. Please know that we're committed to resolving this matter to your satisfaction. We'll be in touch soon to address this issue directly. Thank you for bringing this to our attention. Sincerely, Frank & Sons Autobody

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