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Frank’s Auto Service

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(72 Reviews)
88
Write a Review
Schedule Appointment

Score Details

5 stars
94%
4 stars
2%
3 stars
<1%
2 stars
1%
1 star
1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
88
Net Promoter Score ®

Business Details

About

Frank’s Auto Service is a trusted auto repair shop in Henrico, Richmond, Chesterfield, Glen Allen, Short Pump, Ashland, and Goochland since 2009. We specialize in complete automotive repair and maintenance backed by a nationwide 2-year parts and labor warranty. Frank’s Auto Service is a trusted auto repair shop in Henrico, Richmond, Chesterfield, Glen Allen, Short Pump, Ashland, and Goochland since 2009. We specialize in complete automotive repair and maintenance backed by a nationwide 2-year parts and labor warranty.

Categories
Auto Repair, Tire Sales and Repair, European Auto Repair
Contact
(804) 901-9792
Visit Website
Closed
Business Hours

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
8409 Staples Mill Rd STE B Henrico, VA 23228
Get Directions
Frank’s Auto Service's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(72 Reviews)
Write a Review
Recent Reviews
CF
gravatar
COLIN F.
Jeep Grand Cherokee
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/21/2026
verified customerVerified Customer
10
Excellent Service
I had a great experience with this service center. The technicians were extremely helpful and took the time to clearly explain all of the issues with my vehicle. They even provided a video from underneath the car showing exactly what was going on, which I really appreciated. The service itself was completed very quickly, and the front desk associates were friendly, professional, and welcoming throughout the entire process. Overall, excellent customer service from start to finish. I’ll definitely be coming back for all future vehicle work.
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
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