Overview

Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5rating 4.92

914 Reviews

99% Would Recommend
Latest Review 1 day ago

Reviews


JM
JUDY M.
Brewster, MA
Nissan Rogue
Verified
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09/21/2018
service
At Franks the people are welcoming, car is ready when told it would be done.

LG
LEIGH G.
Harwich, MA
Honda Crosstour
Verified
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09/18/2018
Service
Routine service and oil change were scheduled. Again, the team did an outstanding job. Will always highly recommend this shop!

CL
Caryn L.
Provincetown, MA
Nissan Altima
Verified
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09/18/2018 Category: Service
Caryn said the business did a good job.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Orleans, MA
Buick LeSabre
Verified
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09/12/2018
Excellent service
Just a routine oil change. On time, reasonable priced. Recommendations for further service.

TC
TIM C.
Orleans, MA
Toyota Highlander
Verified
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09/07/2018
Highlander
First time, using Frank’s. Came recommended by local friends. Able to fit car in quickly, at a busy period. Would use again

DP
DAVID P.
Orleans, MA
GMC Yukon
Verified
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09/06/2018
Efficient and professional
Highly recommended full service station.

MS
Mary S.
East Orleans, MA
Ford Expedition
Verified
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09/06/2018 Category: Service
Mary said her son was very happy with the service.
This review was collected via phone interview by Customer Research Inc.

RD
Rosamond D.
East Dennis, MA
Toyota Camry
Verified
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09/06/2018 Category: Service
Rosamond said she likes the people there. They are friendly, on time and keep her informed of what is going on. She is satisfied.
This review was collected via phone interview by Customer Research Inc.

VC
Vivian C.
Brewster, MA
Toyota Highlander
Verified
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09/05/2018 Category: Service
Vivian said she's been doing business with this facility since when it was in a different location. She really likes the service and the fact that Franks mother sat on the floor and played with her dog. She really thought that was nice and she appreciated how nice and welcoming everyone was with her dog.
This review was collected via phone interview by Customer Research Inc.

JC
JULIA C.
Brewster, MA
Toyota RAV4
Verified
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09/03/2018
Always Excellent and Fair
Our experience at Frank's is consistently good. They offer, excellent, friendly and always fair service!

GL
GLENN L.
Eastham, MA
Honda CR-V
Verified
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08/26/2018
The owners and mechanics. All trustworthy, professional and pleasant.
Frank, FJ and the crew go out of their way to provide a respectful and professional atmosphere for their customers. Even in the last days in August where patience can be a rarity on Cape Cod.

At Frank's, you feel as though that your car is being taken care of by people you can trust. This provides a peace of mind especially to those not familiar with the complexities of a car engine. I have enough to challenge me!

JH
Jane H.
North Eastham, MA
Kia Rio
Verified
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08/17/2018 Category: Service
Jane said the business is very professional. They worked with her on the cost so it would not be a hardship.
This review was collected via phone interview by Customer Research Inc.

BM
BRIAN M.
Eastham, MA
Chevrolet Malibu
Verified
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08/14/2018
I have found "my" mechanic on the lower Cape
All of those previous positive reviews were given with good reason. Franks offers great service at a fair price. Will definitely be taking my car to them from now on.

JK
John K.
Eastham, MA
Nissan Maxima
Verified
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08/14/2018 Category: Service
John said he's always been satisfied. The staff tell him what they're going to do, and they are up front about pricing, so there are no surprises. The price comes out at the exact quote given or lower. They're up front, honorable, and he is very pleased.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Eastham, MA
Subaru Impreza Sedan
Verified
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08/12/2018
Good choice
Professional, on-time, responsive

BC
Bruce C.
Massachusetts
Acura MDX
Verified
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08/04/2018 Category: Service
Bruce said the employees were courteous. They provided excellent service. They provided prompt work. They provided outstanding service. The service price was accurate.
This review was collected via phone interview by Customer Research Inc.

JM
Julia M.
Brewster, MA
Toyota Camry
Verified
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08/03/2018 Category: Service
Julia said she sat there at this business and waited for them. The service was a little more than an hour, and she was very satisfied with the work, service and the timing.
This review was collected via phone interview by Customer Research Inc.

DS
Don S.
South Orleans, MA
Dodge Dakota
Verified
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08/03/2018 Category: Service
Don said they took him in quickly and diagnosed the problem. They were very efficient in getting back to him. The price was very reasonable and the work was completed quickly.
This review was collected via phone interview by Customer Research Inc.

PS
PETER S.
Orleans, MA
Jeep Cherokee
Verified
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08/01/2018
Great Service at a fair price
I always get great service and a fair price on automobile repairs when I take my vehicle to Frank's Citgo Service and Repair. Frank and his team are easy to work with, only make the repairs that are necessary and clearly explain what was done. I have taken my vehicle to Frank's for several years now and they know my vehicle which is very reassuring that they have my best interest in mind. I highly recommend Frank's for all of your vehicle repair needs

MW
Mike W.
Harwich, MA
Mercedes-Benz C220
Verified
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08/01/2018 Category: Service
Mike said the service was quick and easy.
This review was collected via phone interview by Customer Research Inc.

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