Overview

Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5rating 4.92

957 Reviews

99% Would Recommend
Latest Review 7 days ago

Reviews


DT
Doris T.
Orleans, MA
Toyota Corolla
Verified Customer
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01/12/2019 Category: Service
Doris said she likes to visit this business because the staff pays attention, and they are all good people.
This review was collected via phone interview by Customer Research Inc.

LK
Lynn K.
Gloucester, MA
Subaru Forester
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/09/2019 Category: Service
Lynn said the service was done perfectly. Frank was personable. He provided good service.
This review was collected via phone interview by Customer Research Inc.

WM
William M.
North Eastham, MA
Kia Forte
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/09/2019 Category: Service
William said he went in with an issue over the holidays and they were able to help.
This review was collected via phone interview by Customer Research Inc.

CS
CHRIS S.
Brewster, MA
Ford Fusion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/06/2019
Family service
I never review businesses, but your family-based care and attention is really remarkable. Thanks for taking care of our aging cars. Best, Chris Senie, Brewster.

Verified Customer
South Harwich, MA
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/05/2019
Excellent service
Have been using Frank’s for years and have been very pleased with his service. Have taken both my family cars for service and would highly recommend his garage.

Verified Customer
Orleans, MA
Subaru XV Crosstrek
Verified Customer
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01/04/2019
Explanation of work needed & completed, fast service, friendly
Whenever I have called Frank’s to make an appointment for routine service or a problem, Frank and his staff have always responded with a knowledgeable & friendly manner. The car inspection, oil change, or correction of a problem have been completed quickly, and I have been satisfied with the cost and wait time. My Subaru is in good hands at Frank’s!

HD
HELEN D.
North Eastham, MA
Buick Verano
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/28/2018
Great Service at Frank's
Staff all friendly, addressed my concerns. Service was performed in a reasonable time and cost.

FS
FRANK S.
Orleans, MA
Dodge Neon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/23/2018
Thanks for great service
I appreciate your timely service on my drop-in service request . It is great to have a friendly neighborhood repair service especially when my car is needed at this busy holiday time.

Thanks and happy holidays.

DP
DAVID P.
Orleans, MA
GMC Yukon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/19/2018
Brake job
As always, service was performed in a professional and timely manner.

PR
PAMELA R.
South Orleans, MA
Toyota Avalon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/16/2018
excellent service with a smile
They remember my name, they always get the jobs done on time, they care about their customers and have often checked out a concern at the time I come in to ask about it!

RF
RON F.
Brewster, MA
Nissan Maxima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2018
Perfect Service ... Thank You
Discovered oil leak spots in my usual parking spot... scheduled appointment with Frank to investigate, he worked magic to get me in once the issue was diagnosed... got estimated price for the fix and the job was completed on time as promised on budget... thanks to Frank and a great Staff.

CS
Clarence S.
Brewster, MA
Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2018 Category: Service
Clarence said he has never had any issues with the service.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Brewster, MA
Buick Regal
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2018
Mechanics seem to know what they are doing and do a great job fixing your car.
Same as above

ML
Mike L.
Eastham, MA
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/07/2018 Category: Service
Mike said the employees are trustworthy and do quality work.
This review was collected via phone interview by Customer Research Inc.

EB
Elsie B.
South Orleans, MA
Ford Windstar
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/07/2018 Category: Service
Elsie said she was very pleased with their service and Frank was very kind to her.
This review was collected via phone interview by Customer Research Inc.

JT
JUDITH T.
Brewster, MA
Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/06/2018
I trust Frank
I trust Frank and his staff to give me reliable assessments of my car's problems and strengths based on deep expertise and -- this is important -- integrity.

PR
Paul R.
Orleans, MA
Ford Mustang
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
12/04/2018 Category: Service
Paul said the service was a simple fix without much skill involved. He said there was not much to do and it was not complicated.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Orleans, MA
Cadillac Escalade ESV
Verified Customer
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12/01/2018
Does a great job, happy to go there to have my SUV work on.
any problem you have with you car has always made it run right.

Verified Customer
South Wellfleet, MA
Honda Element
Verified Customer
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11/29/2018
Honest and reliable. Highly recommend!
Frank gave me a fair estimate BEFORE any work was done and it actually came to a few dollars less. No extra charges for work I didn't authorize. Very pleased. Thanks guys!

PP
PAUL P.
Orleans, MA
Ford Five Hundred
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/28/2018
Took me in immediately to solve my problem
As always, good work in a friendly environment

Displaying Review 1 - 20 of 957 in total