Overview

Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5rating 4.92

872 Reviews

99% Would Recommend
Latest Review 5 days ago

Reviews


BE
Bill E.
Wellfleet, MA
Jeep Grand Cherokee
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05/16/2018 Category: Service
Bill said the business is very, very good. He stated they seem to do a very good job. The vehicle is fixed. The price is a little high.
This review was collected via phone interview by Customer Research Inc.

LC
Laura C.
Brewster, MA
Ford Expedition EL
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04/21/2018 Category: Service
Laura said Frank is awesome. He always takes care of her.
This review was collected via phone interview by Customer Research Inc.

MM
Mike M.
Arlington, MA
Dodge Dakota
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2018 Category: Service
Mike said the business provides quality service in a quick manner.
This review was collected via phone interview by Customer Research Inc.

BK
Bill K.
East Orleans, MA
Toyota Tacoma
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2018 Category: Service
Bill said he loves Frank.
This review was collected via phone interview by Customer Research Inc.

LH
Lydia H.
East Orleans, MA
Jeep Cherokee
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2018 Category: Service
Lydia said the staff was nice and informative. The young man who assisted her was very nice and she found him very useful.
This review was collected via phone interview by Customer Research Inc.

AS
Andrew S.
Brewster, MA
Acura RDX
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2018 Category: Service
Spoke with Andrew's wife. She said her experience was great, she loves the business.
This review was collected via phone interview by Customer Research Inc.

SS
SARAH S.
Orleans, MA
Toyota RAV4
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04/15/2018
Outstanding Customer Service
Frank's Citgo & Service Repair has impeccable customer service and I know I am in good hands. Highly recommend bringing your car their for repairs and upkeep.

WM
William M.
South Orleans, MA
Subaru Outback
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2018 Category: Service
William said he always goes there and it is always good.
This review was collected via phone interview by Customer Research Inc.

KC
Kathy C.
Brewster, MA
INFINITI EX35
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04/13/2018 Category: Service
Kathy said the staff was excellent.
This review was collected via phone interview by Customer Research Inc.

MR
Mark R.
Massachusetts
Toyota Camry
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2018 Category: Service
Mark said he really appreciates how accommodating everyone was with his scheduling. The mechanic was very helpful and knowledgeable.
This review was collected via phone interview by Customer Research Inc.

DM
DINAH M.
Orleans, MA
Jeep Grand Cherokee
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04/07/2018
Always fits me in
I have asked Frank for help on a number of times and he’s been able to fit me in. I can spell out one word that comes to mind: RELIEF!
I was about to go in s long trip in my Jeep Cherokee so I had my oil changed, but they told me about my front right calipers are frozen and could cause a fire. So I drove right over to Frank’s and he fitted me in within a day, fixed the problem,
and I made it to my mom’s 90th birthday party 9 hours away!
I would have had to rent a car! But now mine is fixed and working great! Dropped it off on Wednesday picked it up Thursday 👍

CD
Carlton D.
North Eastham, MA
Pontiac Grand Am
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04/06/2018 Category: Service
Pam said the business always does a thorough job. She said they are honest and it was a good experience.
This review was collected via phone interview by Customer Research Inc.

LG
LEIGH G.
Harwich, MA
Honda Crosstour
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04/01/2018
Great service!
Just had an oil change and tires rotated. As always, awesome service and a pleasant experience.

NB
NANCY B.
Brewster, MA
Toyota Tacoma
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03/27/2018
Honest, reliable service!
Frank is wonderful. I have been bringing our cars in for inspection for years to this station. This time, one did not pass. Frank was quick to order the parts needed and correct the issues with the vehicle. And the price was extremely reasonable. Highly recommend. Great service. Thank you!

GJ
Gregorio J.
Truro, MA
Toyota Corolla
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03/26/2018 Category: Service
Gregorio said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

HD
HELEN D.
North Eastham, MA
Buick Verano
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03/23/2018
Service was excellent
Oil change and car inspection were completed on time. Staff is friendly & informative.

WY
WAYNE Y.
Eastham, MA
Mitsubishi Galant
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03/16/2018
Job well done
Fixed knocking problem and rear bushings.
Car runs like new

JL
John L.
Brewster, MA
Ford F-150
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/16/2018 Category: Service
John said he likes the staff and he goes there all the time. He likes the work there.
This review was collected via phone interview by Customer Research Inc.

JB
Jim B.
Harwich, MA
Toyota RAV4
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/16/2018 Category: Service
Jim said the staff put synthetic oil in his vehicle. They should have informed him instead of sticking him with a more expensive bill than expected.
This review was collected via phone interview by Customer Research Inc.

SM
SUE M.
Orleans, MA
Ford Mustang
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03/15/2018
Regular Checkup
As usual, I was treated with respect and all the work done on my care was A One. The tires were going bad with dry rot and such and Frank got me 4 brand new tires, balanced and aligned the tires, changed the synthetic oil in the car and got it all done for well under $1,000.00. How can you go wrong with that kind of care and service! THE BEST!!!!!

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