Overview

Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5rating 4.92

889 Reviews

99% Would Recommend
Latest Review 1 day ago

Reviews


Verified Customer
Brewster, MA
Mazda MX-5 Miata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2018
Very accommodating
I needed a sticker and an oil change. Frank’s was very accommodating, keeping my vehicle overnight. Turns out it needed a little something extra to pass inspection, which Frank provided promptly, keeping me informed along the way. Charges were fair.

CS
Clarence S.
Brewster, MA
Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2018 Category: Service
Clarence said he was very satisfied.
This review was collected via phone interview by Customer Research Inc.

DK
Deborah K.
Eastham, MA
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/07/2018 Category: Service
Deborah said the service was good, but the staff gave her a hard time about using one of her coupons.
This review was collected via phone interview by Customer Research Inc.

BB
Barbara B.
Massachusetts
Honda Civic Cpe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2018 Category: Service
Barbara said she was very happy with what they did.
This review was collected via phone interview by Customer Research Inc.

MB
Maria B.
Brewster, MA
Jeep Grand Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018 Category: Service
Maria said they did a very good job.
This review was collected via phone interview by Customer Research Inc.

JH
John H.
Orleans, MA
Dodge Grand Caravan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018 Category: Service
John said the staff squeezed him in to fix his emergency.
This review was collected via phone interview by Customer Research Inc.

JD
JIM D.
East Orleans, MA
Ford Ranger
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2018
Jims Electrical Problem
Frank worked with me personally to schedule the delivery of my truck via AAA tow. What day and what time. My problem was not an easy one to diagnose. Although he was undergoing major changes in his business, after about 5 days, in queue, he and his team diagnosed the problem and made the repair their first priority and fixed it and called me when the truck was ready. If you need
timely service and owner involvement call Frank . I have repeatedly taken my truck for service and Frank has a record of all repairs and when they were made.

BC
BRIAN C.
Orleans, MA
INFINITI FX35
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/17/2018
2005 Infinity.
As always Frank and his staff are on top of regular and irregular issues. We trust them to help us keep our family cars safe and functioning. I also enjoy helping Frank meet his monthly payroll

EB
Elsie B.
South Orleans, MA
Ford Windstar
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2018 Category: Service
Elsie said the staff at the business were very helpful and thorough.
This review was collected via phone interview by Customer Research Inc.

JM
John M.
Brewster, MA
Nissan Frontier
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/08/2018 Category: Service
John said the service was more expensive than he thought. The work was fine.
This review was collected via phone interview by Customer Research Inc.

CD
Carlton D.
North Eastham, MA
Pontiac Grand Am
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2018 Category: Service
Spoke with Pam. She said the mechanic was very thorough and honest. He doesn't try to charge her for work that she doesn't need, which is great.
This review was collected via phone interview by Customer Research Inc.

JM
John M.
Orleans, MA
Chevrolet Suburban
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2018 Category: Service
John said Frank always takes good care of him.
This review was collected via phone interview by Customer Research Inc.

ML
Mike L.
Eastham, MA
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/01/2018 Category: Service
Mike said he had an emergency and the facility helped him out with no issues. The staff took care of him.
This review was collected via phone interview by Customer Research Inc.

CR
Chole R.
Orleans, MA
Buick LeSabre
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/01/2018 Category: Service
Spoke with Michelle. She said the staff members were very responsive, fair and honest. It was a quick turn around and the mechanic was empathetic. She also said she looks forward to doing business at this facility.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Eastham, MA
Volkswagen Tiguan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/31/2018
Excellent Service Center with Excellent Service
Frank's is a pleasure to deal with. Employees are very knowledgeable and friendly. Explanations are thorough and honest, and our family of vehicles have been very well maintained over the years, thanks to Frank Sr. and his team!

RS
Robert S.
Orleans, MA
Toyota Tundra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2018 Category: Service
Robert said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

DD
David D.
Orleans, MA
Toyota RAV4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2018 Category: Service
David said he likes Frank and all of his staff. They are friendly and knowledgeable people.
This review was collected via phone interview by Customer Research Inc.

BE
Bill E.
Wellfleet, MA
Jeep Grand Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2018 Category: Service
Bill said the business is very, very good. He stated they seem to do a very good job. The vehicle is fixed. The price is a little high.
This review was collected via phone interview by Customer Research Inc.

LC
Laura C.
Brewster, MA
Ford Expedition EL
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/21/2018 Category: Service
Laura said Frank is awesome. He always takes care of her.
This review was collected via phone interview by Customer Research Inc.

MM
Mike M.
Arlington, MA
Dodge Dakota
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2018 Category: Service
Mike said the business provides quality service in a quick manner.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 889 in total