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Fraser's Automotive

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(252 Reviews)
89
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
Original Review
Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5
2
Total ReScores
4.0
ReScore Average
89
Net Promoter Score ®

Business Details

Categories
Contact
(757) 874-4250

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
9:00 AM - 12:00 PM
Sun
closed
* Eastern Time (US & Canada)
13269 Warwick Blvd, STE A Newport News, VA 23602
Fraser's Automotive's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(252 Reviews)

AL
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Amy L.
Newport News, VA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
04/26/2024
verified customerVerified Customer
0
Unfixed concern
The problem that I had with my car when I first brought it into your shop is still the same problem that is going on now. It feels like it wants to turn off. I have to put it in neutral and give it gas sometimes when I’m at a stop to ensure that it doesn’t turn off. Not sure what the thousand dollars that I paid took care of; other than another found concern. I tried using more expensive gas, and that didn’t change anything either. I need this to be addressed and corrected since I paid $1000 for it.
Nathan F. from Fraser's Automotive responded on 04/26/2024 09:39 AM

I'm sorry to hear that you are having an issue with your vehicle from repairs that were completed several weeks ago. This is the first time you have brought this issue to our attention. We attempted to call you just now  so we can resolve the problem, so please give I say call back at your earliest convenience so we can resolve the issue.

Frasers Automotive Team
13269 Warwick Blvd Ste. A
Newport News, Va 23602
Shop: 757-874-4250
Fax: 757-874-4914
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