Overview

Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5rating 4.77

323 Reviews

98% Would Recommend
Latest Review about 2 months ago

Reviews


MW
Mistie W.
Washington
Suzuki Grand Vitara
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2018 Category: Service
Mistie said she would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.
Damion T. from Friendly Automotive & Tires responded on 06/04/2018

Thank you for coming in. Glad we could help!


TB
Tim B.
Toppenish, WA
Ford Ranger
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2018 Category: Service
Tim said he had a pretty good experience. The staff did a good job and his vehicle is running well.
This review was collected via phone interview by Customer Research Inc.

JA
James A.
Yakima, WA
Buick Enclave
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2018 Category: Service
James said the business did good work on his vehicle. Damien provided him with great customer service.
This review was collected via phone interview by Customer Research Inc.

PS
Paul S.
Yakima, WA
Ford Mustang
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/12/2018 Category: Service
Paul said the service was good.
This review was collected via phone interview by Customer Research Inc.

CM
Cheryl M.
Yakima, WA
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/03/2018
Great help
Leaving on a trip. Just bought car and they did a transmission oil change. Great idea before road trip

JH
Joey H.
Washington
Subaru Impreza Wagon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/27/2018 Category: Service
Joey said the staff have done good quality work every time he has used the business. They are helpful, and knowledgeable.
This review was collected via phone interview by Customer Research Inc.

JB
Julie B.
Washington
Ford Mustang
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/27/2018 Category: Service
Julie said the business was friendly and did a good job. Her vehicle was ready when they said it would be and she was happy with the work.
This review was collected via phone interview by Customer Research Inc.

HM
Heidi M.
Yakima, WA
BMW X3
Verified
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
04/26/2018 Category: Service
Heidi said the staff had to repair a previous mistake made by their employee from the last visit. The service took 5 days and the light still comes on. She is frustrated with the experience she has had with the business.
This review was collected via phone interview by Customer Research Inc.

DM
David M.
Yakima, WA
Subaru Impreza Sedan
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/24/2018 Category: Service
David said the business got the job done.
This review was collected via phone interview by Customer Research Inc.

EH
Esther H.
Yakima, WA
Oldsmobile Eighty-Eight
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/23/2018 Category: Service
Esther said the employees are good people and they took really good care of her vehicle.
This review was collected via phone interview by Customer Research Inc.

LC
Liliana C.
Washington
Pontiac Bonneville
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/23/2018 Category: Service
Liliana said they did an excellent job.
This review was collected via phone interview by Customer Research Inc.

SH
Steven H.
Yakima, WA
Chevrolet HHR
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/21/2018 Category: Service
Steven said the service was great and the staff took good care of him. They were nice and the prices were right.
This review was collected via phone interview by Customer Research Inc.

V
Valued Customer
Yakima, WA
Chevrolet Chevy Express
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2018
Fleet Work , Maintaining All work Van s , 5 Star Work
I Have worked With Alot Of Shops , Felix And His Crew Hands down Best shop In town !

RP
Ralph P.
Washington
Ford Ranger
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2018 Category: Service
Ralph said the business did a good job.
This review was collected via phone interview by Customer Research Inc.

TL
Tim L.
Yakima, WA
Hyundai Tiburon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/30/2018 Category: Service
Tim said the staff was friendly and professional. The mechanic was willing to explain what was going on with his vehicle repairs and even offered alternatives. The service was completed in a timely manner.
This review was collected via phone interview by Customer Research Inc.

JC
Juanita C.
Union Gap, WA
Ford Fusion
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/22/2018 Category: Service
Juantia said the business provided great service and they did a good job.
This review was collected via phone interview by Customer Research Inc.

EW
Elizabeth W.
Washington
Ford Explorer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/19/2018 Category: Service
Elizabeth said she is a repeat customer.
This review was collected via phone interview by Customer Research Inc.

CP
Chris P.
Yakima, WA
Toyota Land Cruiser
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/17/2018 Category: Service
Chris said this business called her before they did anything. They were polite and they did what they said they were going to do, in a timely manner.
This review was collected via phone interview by Customer Research Inc.

NF
Nellie F.
Yakima, WA
Chrysler PT Cruiser
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/17/2018 Category: Service
Nellie said the staff explained the details well, and really did provide excellent service.
This review was collected via phone interview by Customer Research Inc.

RS
Rod S.
Yakima, WA
Honda Accord Sdn
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/15/2018 Category: Service
Rod said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 323 in total