Overview

Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5rating 4.77

412 Reviews

98% Would Recommend
Latest Review 9 days ago

Reviews


MM
Mike M.
Yakima, WA
Lexus RX 300
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2018 Category: Service
Mike said that he doesn't have any problems at all with the business. He likes them a lot as they provided good service.
This review was collected via phone interview by Customer Research Inc.

BM
Bill M.
Washington
BMW X3
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2018 Category: Service
Bill said the business showed great integrity. The staff made a mistake in his vehicle repairs but owned up to it right away. They were able to correct the issue.
This review was collected via phone interview by Customer Research Inc.

JY
Jeff Y.
Washington
Honda Accord Sdn
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2018 Category: Service
Jeff said the staff did a great job on the service. They got on it right away and did what he asked them to do quickly. The staff live up to their name, and they were very friendly. The prices were good.
This review was collected via phone interview by Customer Research Inc.

BM
Brian M.
Union Gap, WA
Subaru Outback
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2018 Category: Service
Brian said they did what they said they would do.
This review was collected via phone interview by Customer Research Inc.

KF
Kevin F.
Washington
Toyota Camry
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/09/2018 Category: Service
Kevin said the staff was timely and provided good quality work.
This review was collected via phone interview by Customer Research Inc.

JW
Jody W.
Washington
Audi A4
Check 20x19 Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/08/2018 Category: Service
Jody said she recommends this business for service.
This review was collected via phone interview by Customer Research Inc.

JS
James S.
Yakima, WA
Ford Expedition EL
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/03/2018 Category: Service
James said the staff were able to get the repairs done right.
This review was collected via phone interview by Customer Research Inc.

GB
Gary B.
Yakima, WA
Toyota Tacoma
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/02/2018 Category: Service
Gary said Felix and the staff do good quality work.
This review was collected via phone interview by Customer Research Inc.

FR
FRANCES R.
Mercedes-Benz ML320
Check 20x19 Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/27/2018
Quick, and concise
It was easy to get in & get my oil change on my car - the staff was pleasant and knowledgeable about the services that were provided! It’s akways a good experience!

PM
PAT M.
Yakima, WA
Honda Element
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/22/2018
I am grateful
Mark came out to my car and made several trips back and forth into the store in order to replace the battery in my garage door opener remote and charge it on my credit card. It is difficult for me to get in and out of my car, then pull out my walker from the back seat, set it up, get it through your front door... and then do it all in reverse. So Mark coming out to me was a blessing, and I am grateful.

LM
LARRY M.
Yakima, WA
Ford Ranger
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/21/2018
Pickup pulley repair
Repair was made promptly and within price as stated.
Thanks

JF
Joseph F.
Yakima, WA
Lexus RX 330
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2018 Category: Service
Joseph said the business did what they said they would do and the staff was nice.
This review was collected via phone interview by Customer Research Inc.

V
Valued Customer
Yakima, WA
Toyota Corolla
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/15/2018
Drop car off, pick car up later completely serviced! These guys are good!
Felix and his team are awsome, professional and easy to work with. I highly recommend Friendly Automotive.

LR
Linda R.
Yakima, WA
Buick Century
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2018 Category: Service
Spoke with Brian. He said the service was quick, the job was completed in a timely manner and the price was good.
This review was collected via phone interview by Customer Research Inc.

PK
Patty K.
Yakima, WA
Toyota 4Runner
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2018 Category: Service
Patty said she took her vehicle in because she wasn't sure what was wrong with it and when she took it in found out it was only her battery terminal cables. The business was honest about it and it didn't cost her very much to fix.
This review was collected via phone interview by Customer Research Inc.

CW
CALLIE W.
Yakima, WA
Chevrolet Pickup
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/06/2018
Oil amd recommendations
Great service with last minute items. Non pushy recommendations. Gives rides to make things happen.

BM
BILL M.
Cowiche, WA
Jeep Grand Cherokee
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/06/2018
Everyone is willing to find and fix problems
see above

MP
Mary P.
Union Gap, WA
Toyota Camry
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/03/2018 Category: Service
Mary said the employees are great people who do very well, and they do right by her.
This review was collected via phone interview by Customer Research Inc.

TW
Tye W.
Yakima, WA
Ford Flex
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/03/2018 Category: Service
Tye said the business did a great job. He appreciates how they took good care of him.
This review was collected via phone interview by Customer Research Inc.

SR
Shannon R.
Washington
Audi Q5
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/24/2018 Category: Service
Shannon said the service was wonderful.
This review was collected via phone interview by Customer Research Inc.