Incompetent but will take your money
I brought my ford ranger to Felix to have a small piece of plastic (that was dropped in oil pan during an oil change at Walmart) removed from the oil pan. Truck ran great prior to bringing it into friendly automotive, just needed this piece of plastic removed from oil pan. Felix stated that the entire engine needs to be removed in order to get the plastic piece out of the oil pan. Two weeks later I go to pick it up and it runs horribly. All of the electronic components are fried causing multiple malfunctions in various areas from oil pressure to no more radio, lights, cruise control etc. etc. Brought it back multiple times trying to get these issues addressed. Felix states that he has a good mechanic and all of these issues were just coincidence and that three separate electric components went out while in his shop because of “old age” of vehicle. I spoke with other mechanics and all agreed that Felix hooked up the engines electric system incorrectly, fried everything, and then put back together properly after the fact but felt no responsibility to repair the three electric components that they broke due to mechanics error. Not only did they lie about their additional damage, Felix refused to repair their mistakes saying it would cost another $1000+ to repair. This is after the insurance company gave him almost $2000 for the initial repair. In the end removing a simple piece of plastic in the oil pan ended up totaling my truck, entirely due to Frienly Automotive incompetence and greed. Felix kept all the $ by the way, even after he stated he would refund several hundred dollars of the $ we spent trying to get their mistakes diagnosed. Today that truck sits behind a shed with about $2000 worth of electric work needed and Felix has never refunded a single penny. If you’re reading this Felix, don’t take a job you can’t handle, and if you do and your mechanic screws it up... own up to it. Three separate electric components don’t “coincidentally” fry themselves simultaneously in your shop due to “old age”. Improperly hooked up ground wires yes... old age... not so sure. For shame Felix, I was bringing my vehicles to you for so many years with nery a problem. Now you send me an email for a service reminder for the vehicle you destroyed... well you get this review instead.