Overview

Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5rating 4.77

506 Reviews

97% Would Recommend
Latest Review 5 days ago

Reviews


GB
Gary B.
Yakima, WA
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2019 Category: Service
Gary said the business is great.
This review was collected via phone interview by Customer Research Inc.

KJ
KATE J.
Yakima, WA
Scion tC
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2019
Always 'Friendly', quick and professional. Great service. Always go back there. Thank You, Guys...
Always 'Friendly', quick and professional. Great service. Always go back there. Thank You, Guys...

BB
Barney B.
Yakima, WA
Honda Element
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/05/2019 Category: Service
Barney said he likes the service and staff but he wishes their prices were more reasonable. He said their prices are higher compared to the Honda dealerships. He was charged almost $500 dollars for 4 new spark plugs and an oil change. He will not return to the business and said it's unfortunate because he's been a loyal customer.
This review was collected via phone interview by Customer Research Inc.

LK
LINDA K.
Jeep Compass
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/04/2019
Great customer service
I always feel confident they are giving me good quality car care

NH
Nicholas H.
Yakima, WA
Dodge Grand Caravan
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/03/2019 Category: Service
Nicholas said the service was pretty good but he would have liked a clearer explanation of the diagnosis.
This review was collected via phone interview by Customer Research Inc.

SH
Stewart H.
Washington
Ford Explorer
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
04/02/2019 Category: Service
Stewart said he believes he was overcharged.
This review was collected via phone interview by Customer Research Inc.

PH
PAT H.
Yakima, WA
Chevrolet Tahoe
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/20/2019
Great service
As in the name friendly, I found them to be very professional, efficient and putting the customer first.

JE
JOHN E.
Yakima, WA
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/19/2019
The best in the Valley
Felix has been taking care of our family’s vehicles for the last year, starting when we were here looking to buy a home and needed to get back to Seattle. He and his crew are the best, we will continue to go to him for all service of our cars.

AW
ANNE W.
Yakima, WA
Chevrolet Tahoe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/16/2019
The only place I'll go to for service!
We've been taking our cars here ever since we move to Yakima 20 years ago. They've always provided excellent service and answers to any and all my questions.

CH
Charlie H.
Yakima, WA
Chevrolet Tahoe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/12/2019 Category: Service
Charlie said the business was very friendly, efficient, professional, and fixed his vehicle at a reasonable price.
This review was collected via phone interview by Customer Research Inc.

WR
Wally R.
Yakima, WA
Toyota Highlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/12/2019 Category: Service
Wally said they have a fast turnaround time. The quote they gave him was more than met. They took his vehicle in 5-10 minutes early and they were finished in 25 minutes.
This review was collected via phone interview by Customer Research Inc.

TZ
Teresa Z.
Yakima, WA
INFINITI QX56
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/08/2019 Category: Service
Teresa said that the business did great and she would recommend them for service.
This review was collected via phone interview by Customer Research Inc.

MK
MARK K.
Yakima, WA
Toyota Prius
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/03/2019
Wonderful Service
The work and service was great as always. Easy to schedule an appointment and quick service!!

BL
BOB L.
Yakima, WA
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/01/2019
excellant
The service was fast, fair and fiendly.

Verified Customer
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/28/2019
Honesty/reliability
Prompt. Honest diagnosis and follow through

OR
Ozzy R.
Yakima, WA
Subaru Impreza Sedan (Natl)
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/23/2019 Category: Service
Ozzy said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

TT
Tauy T.
Yakima, WA
Honda Accord Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/22/2019 Category: Service
Tauy said her vehicle is running well now.
This review was collected via phone interview by Customer Research Inc.

GK
GREG K.
Yakima, WA
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/20/2019
Friendly works with you!
We are senior citizens and on a very limited budget. Friendly works with us to help keep the cost out of pocket as low as possible.

GS
GARY S.
Yakima, WA
Mazda Mazda3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/19/2019
Excellent Service!
Thanks for a quick turn around for repairs during the snowy weather!

MH
MACK H.
Yakima, WA
Acura MDX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2019
Perfect
As always, everything was perfect and delivered with a smile. It's a Friendly place.