Overview

Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

396 Reviews

98% Would Recommend
97% Business Response
Latest Review 4 days ago

Reviews


RP
RALPH/BETTY P.
Overland Park, KS
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2019
Just the Best
Honest, trustworthy, fair and complete in everything they have ever done for us in the past fifteen years.
Donika F. from Fry's Tire And Service Center responded on 10/16/2019

We appreciate your business and your loyalty.  Thank you for taking the time to leave your feedback.


PB
PAUL B.
Overland Park, KS
INFINITI G35 Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2019
Great Tire Repair
My son just put new tires on his car in the last month. Unfortunately, he ran over something that gave him a flat. The man who helped change the tire was sure it was going to need to be replaced. Nope, as usual, the Fry’s guys worked their magic and were able to patch the tire. We had one very relieved 16 year old!
Donika F. from Fry's Tire And Service Center responded on 10/16/2019

Always a pleasure working with your family, Paul.  Please let us know how we can be of assistance in the future.


GZ
GAIL/MIKE/NICK Z.
Overland Park, KS
Buick LaCrosse
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2019
Great Service at Fair Price
Performed service as promised at a reasonable price. Timely completion with reminder call when car was ready. Professional, courteous, and friendly employees.
Donika F. from Fry's Tire And Service Center responded on 10/16/2019

Happy to hear we were able to hit the mark for you.  Please let us know how we can be of assistance in the future.


JM
JOHN M.
Overland Park, KS
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/08/2019
Purchase of new tires--absolutely no problems.
Did a good job of giving me the information that I needed to make my decision. Service was excellent and completed right on schedule. Price was better than expected, and follow up service was clearly explained. All done in a very professional manner.
Donika F. from Fry's Tire And Service Center responded on 10/16/2019

Thank you for taking the time to leave your feedback, John.  We appreciate your business, please let us know how we can be of assistance in the future.

 


RM
RON M.
Overland Park, KS
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/06/2019
Malibu not Running
Our 2011 Malibu would start and immediately shut back off. The short time it was running it was very loud. Took it to Fry's and they found a bad air flow sensor and a break in the exhaust system. Repaired that, changed the oil, rotated the tires. Car runs good now, and the price was reasonable. I will use them again.
Donika F. from Fry's Tire And Service Center responded on 10/16/2019

Thank you for taking the time to leave your feedback, Ron.  We appreciate your business, please let us know how we can be of assistance in the future.


LM
LORI M.
Overland Park, KS
Acura TSX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/25/2019
Most of the employees.
It was great they found a screw in tire and blogged it. I was a little surprise at price I thought it was a little high but I have no comparison . Also black man at front desk not very social...
All in all pleased.
Donika F. from Fry's Tire And Service Center responded on 09/25/2019

We appreciate all feedback, Lori.  Thank you for taking the time to leave yours.


MM
Maggie M.
Shawnee Mission, KS
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/09/2019
Wouldn't take it anywhere else
This is my first car and trust Fry's to do the work on it. They've taken care of all our family's cars for years.
Donika F. from Fry's Tire And Service Center responded on 09/25/2019

Thank you for trusting us with all your car care needs, Maggie.  We appreciate your business.  Please let us know how we can be of assistance in the future.


EM
ED M.
Overland Park, KS
Lexus ES 350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2019
How helpful everyone is
We will use FRY’s forever.
Donika F. from Fry's Tire And Service Center responded on 09/09/2019

We appreciate your business and your feedback, Ed.  Please let us know how we can be of assistance in the future.


PT
PAT/BOB T.
Kansas City, MO
Honda Pilot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/30/2019
Brett Rocks!
Never could get better customer service anywhere
Pat Tholen
Donika F. from Fry's Tire And Service Center responded on 09/09/2019

Thank you for taking the time to leave your feedback, Pat.  Please let us know how we can be of assistance in the future.


ML
MARLA L.
Lenexa, KS
Lexus RX 350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/29/2019
The friendly professional service and treating a woman honestly!
Great care of vehicle, honest professional employees, knowledgeable explanations of what your automotive problems are and the estimate of repairs. I definitely love this business and drive out of my way to take my business to to Fry’s.
Donika F. from Fry's Tire And Service Center responded on 09/09/2019

Happy to hear we were able to hit the mark for you, Marla.  We appreciate your taking the time to leave your feedback.  Please let us know how we can be of assistance in the future.


TM
TIM / JENNIFER M.
Lenexa, KS
Ford Freestar Wagon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/26/2019
Awesome service and a shop you can trust.
We've done business with Adam and Donika for years and have always had great service!!! It's great to have a mechanics you can trust. We take all 4 of our cars to them.
Donika F. from Fry's Tire And Service Center responded on 09/09/2019

Thank you for taking the time to leave your feedback, Jennifer & Tim.  Please let us know how we can be of assistance in the future.


LG
LARRY / MAUREEN G.
Shawnee Mission, KS
Toyota Highlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/21/2019
Fry’s is the Best
Our go to place for all of our automotive needs.
Donika F. from Fry's Tire And Service Center responded on 09/09/2019

We appreciate your loyalty.  It is our pleasure to work with you.  Please let us know how we can be of assistance in the future.


JL
JIM / NANCY L.
Overland Park, KS
Chevrolet Tahoe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2019
Good care
Stood by a warranty and replace unit 3 times. Appreciate the effort to get it right.
Donika F. from Fry's Tire And Service Center responded on 08/16/2019

Thank you for taking the time to leave your feedback.  We appreciate your business.



Verified Customer
Shawnee Mission, KS
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/01/2019
recent experience
Fry's workers are honest and knowledgeable.
Donika F. from Fry's Tire And Service Center responded on 08/05/2019

Thank you for taking the time to leave your feedback.  We appreciate your business.


RH
ROBIN H.
Overland Park, KS
Lexus RX 300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/28/2019
Fast dependable service
Everyone is always courteous
Donika F. from Fry's Tire And Service Center responded on 08/05/2019

Thank you for your feedback, Robin.  Please let us know how we can be of assistance in the future.


SC
SCOTT/VICKI/LINDSAY C.
Overland Park, KS
Jeep Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/22/2019
Tire repair
Just a quick tire patch. In and out. Thank you.
Donika F. from Fry's Tire And Service Center responded on 07/23/2019

Thank you for your business and taking the time to leave your feedback.


TH
TOM H.
Overland Park, KS
Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2019
Always Good
Professional, on time, friendly, provided good feedback.
Donika F. from Fry's Tire And Service Center responded on 07/23/2019

Thank you for taking the time to leave your feedback, Tom.  Please let us know how we can be of assistance in the future.


SG
SALLY G.
Lenexa, KS
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2019
Another Excellent Experience
As always they worked with me on giving me an appointment that was convenient for me as I have to wait for my car. My car needed the air conditioning system to be worked on and was told it would take about 3 hours. No problem and it was completed in 2 3/4 hours. Always pleasant experience. Thank you again for great work.
Donika F. from Fry's Tire And Service Center responded on 07/23/2019

It is always our pleasure to work with you, Sally.  Please let us know how we can be of assistance in the future.


NP
NUCH P.
Overland Park, KS
Lincoln MKT
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/16/2019
Fast, Clean,good service.
Friendly, clean.
Donika F. from Fry's Tire And Service Center responded on 07/18/2019

Thank you for taking the time to leave your feedback.  We appreciate your business.


JK
JERRY / JOY K.
Prairie Village, KS
Lexus ES 350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2019
The people
Fast and done right the first time. Great location and knowledgeable people
Donika F. from Fry's Tire And Service Center responded on 07/18/2019

Thank you for taking the time to leave your feedback.  We appreciate your business and look forward to working with you again in the future.

 


Displaying Review 1 - 20 of 396 in total