Overview

Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

347 Reviews

98% Would Recommend
98% Business Response
Latest Review 1 day ago

Reviews


SB
SHAUNA B.
Overland Park, KS
Toyota Highlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/19/2019
Treat you like family
Fry's car care is our go-to for all our car needs! They are always thorough and honest.
Donika F. from Fry's Tire And Service Center responded on 02/19/2019

Shauna, we appreciate your feedback and your loyalty.  It is our pleasure to work with you and your family members.  Please let us know how we can be of assistance in the future.


CH
CHIP / OSCAR H.
Overland Park, KS
Chrysler Cirrus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/18/2019
2 flat tires!
My son's car had a flat tire the other night. we found out the spare was flat as well. Had the car towed to Fry's.
they put on a new tire (side wall damage to original) and fixed the spare. Even offered to find a less expensive tire than the one they had in stock. (which I had them do!)
Fair price, good service, nice people.
Donika F. from Fry's Tire And Service Center responded on 02/19/2019

Your business and feedback is very much appreciated.  Please let us know how we can be of assistance in the future.


MM
MARK / JOANNE M.
Overland Park, KS
Buick Century
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/17/2019
Long time customer
All of the staff at Fry's in Leawood have been great. Knowledgeable and courteous. We have taken all of our vehicles there. They have helped us with regular maintenance and also with some major repairs. Thank you for all you guys do.
Donika F. from Fry's Tire And Service Center responded on 02/19/2019

Thank you for taking the time to leave your feedback.  It is our pleasure to work with you.  Please let us know how we can be of assistance in the future.


Verified Customer
Prairie Village, KS
Chrysler Pacifica
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2019
Depemdable
A neighbor, who was a cop for the City of PV recommended them to me several years ago.. At the time, .they serviced the PV Police Department. The service is great, they send out reminders , and usually include a discount of some kind. As a widow, the reminders are a huge help. There is also the fact that if there is a problem with your car they will explain to a dummy like me what the problem is.
Donika F. from Fry's Tire And Service Center responded on 02/19/2019

Thank you for taking the time to leave your feedback.  We appreciate your business.  Please let us know how we can be of assistance in the future.


MM
MIKE / MARRY ANN M.
Shawnee Mission, KS
Chevrolet Malibu Classic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2019
Timely and courteous service
Brett and team remember me each time and greet me by name. Work is always done timely and courteously.
Donika F. from Fry's Tire And Service Center responded on 02/19/2019

We are happy to hear we are hitting the mark for you all.  Please let us know how we can be of assistance in the future.


PM
PAM M.
Shawnee Mission, KS
Jeep Liberty
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/07/2019
great service
Fry's takes great care of their customers. Friendly, comfortable atmosphere and honest advice and service.
Donika F. from Fry's Tire And Service Center responded on 02/08/2019

Happy to hear we were able to hit the mark for you.  Please let us know how we can be of assistance in the future.


JC
JOHN/JEANNINE C.
Overland Park, KS
Jeep Patriot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/03/2019
ar service
Good,quick service with fair pricing.
Donika F. from Fry's Tire And Service Center responded on 02/08/2019

Thank you for taking the time to leave your feedback..  It is our pleasure to work with you all.


CS
CATHIE S.
Overland Park, KS
Toyota Sienna
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/01/2019
Friendly
Fry's seems to be a friendly, helpful place. I am a fugitive from a large dealer where I was happy until an attempt to fix something which didn't need it. Fry's was recommended to me and I'm happy to be here.
Donika F. from Fry's Tire And Service Center responded on 02/08/2019

So happy to hear you found us, Cathi.  We appreciate your feedback.  Please let us know how we can be of assistance in the future.


EH
ERIKA/CHRIS H.
Shawnee Mission, KS
Volkswagen Tiguan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/31/2019
Tire Rotation
I am glad I received a E-Mail from you to have my tires rotated.Your staff is always helpful and nice.
Donika F. from Fry's Tire And Service Center responded on 02/08/2019

Happy hear our email reminders were helpful.  Please let us know how we can be of assistance in the future.


PT
PAT/BOB T.
Kansas City, MO
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/24/2019
Love Brett...Jon and the guys
Never go anywhere else
Donika F. from Fry's Tire And Service Center responded on 02/08/2019

Always a pleasure to work with you.  Please let us know how we can be of assistance in the future.


RF
RICHARD/BEV F.
Shawnee Mission, KS
Toyota Highlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/13/2019
R fuller
Always pleasant to work with and keep you informed as to cost and timing.
Donika F. from Fry's Tire And Service Center responded on 01/16/2019

Thank you for taking the time to leave your feedback. We appreciate your business. Please let us know how we can be of assistance in the future.


SG
SALLY G.
Lenexa, KS
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2019
As always an excellent experience
One of my Christmas presents this year was a dead battery Christmas afternoon. When I called the day after Christmas we made arrangements for the tow company you use Pro Tow to pick it up Thursday AM. The driver was very courteous and did an excellent job getting the car on its journey to your establishment. The car was taken care of on Friday and because they had put in a new battery 2 1/2 yrs ago with a 5 year limited warranty it was honored which I really appreciated.
Donika F. from Fry's Tire And Service Center responded on 01/16/2019

Thank you Sally, for your feedback.  We appreciate your business. Please let us know how we can be of assistance in the future.

 


PT
PAT/BOB T.
Kansas City, MO
Honda Pilot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/08/2019
Love Brett...Jon and the guys
Wouldnt go anywhere else.
Best service...total honesty
Never try to sell you something you dont need.
Pat Tholen
Donika F. from Fry's Tire And Service Center responded on 01/16/2019

It is always a pleasure working with you all.  Thank you for taking the time to leave your feedback.  Please let us know how we can be of assistance in the future.


Verified Customer
Prairie Village, KS
Lexus ES 300h
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/06/2019
Good job! Nice people.
I am totally pleased with the work
Donika F. from Fry's Tire And Service Center responded on 01/16/2019

Thank you for taking the time to leave your feedback. We appreciate your business. Please let us know how we can be of assistance in the future


KH
KATHI H.
Overland Park, KS
Mercury Mountaineer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/04/2019
They always treat you like family
Love this place for several reasons...local, friendly, always good service. Thanks Brett and Team!
Donika F. from Fry's Tire And Service Center responded on 01/16/2019

Thank you Kathi, for your feedback.  We appreciate your business. Please let us know how we can be of assistance in the future.


JM
JOHN M.
Overland Park, KS
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/27/2018
Service an courtesy
You quickly diagnosed and repaired my tire, at a very reasonable price. Thank you for your service.
Donika F. from Fry's Tire And Service Center responded on 01/16/2019

Thank you for taking the time to leave your feedback, John. We appreciate your business. Please let us know how we can be of assistance in the future


AF
ANDREW / DEBRA F.
Shawnee Mission, KS
Toyota Avalon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/17/2018
Great Job
The service was great and folks were every friendly.
Donika F. from Fry's Tire And Service Center responded on 01/16/2019

Thank you for taking the time to leave your feedback. We appreciate your business. Please let us know how we can be of assistance in the future


Verified Customer
Prairie Village, KS
Lexus ES 350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/13/2018
friendly people interested in your problem
They quickly diagnosed the problem and kept me informed as to what was needed and completed the repair in the time frame they told me. They used only top of the line parts and the price was very competitive.
Donika F. from Fry's Tire And Service Center responded on 12/17/2018

Your business is appreciated.  Thank you for taking the time to leave your feedback


Verified Customer
Overland Park, KS
Honda Accord Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/13/2018
Terrific local car service!
Fry’s has a very helpful, honest staff. The work is done right and quickly. They are cheerful and nice to deal with. A bonus!
Donika F. from Fry's Tire And Service Center responded on 12/17/2018

Happy to hear we were able to hit the mark for you.  Please let us know how we can be of assistance in the future.

 


MM
MIKE / MARRY ANN M.
Shawnee Mission, KS
Chevrolet Malibu Classic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/09/2018
Great local mechanic
Brett is professional and remembered me and car history. Accurate and honest service.
Donika F. from Fry's Tire And Service Center responded on 12/17/2018

Thank you for taking the time to leave your feedback.  Please let us know how we can be of assistance in the future.


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