Overview

Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5rating 4.93

472 Reviews

99% Would Recommend
Latest Review 2 days ago

Reviews


VC
VICKIE C.
Gainesville, VA
Hyundai Sonata
Verified Customer
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07/19/2019
Last car repair visit week of July 16th 2019
ON July 16th my car would not strat after I got gas. Called Gainesville Garage and told them my problem. They had toll truck get car and work was done. Thanks for being there when needed.

Verified Customer
Manassas, VA
Toyota Prius
Verified Customer
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07/18/2019
Excellent customer service!
I am always impressed with the service at Gainesville Garage. Always friendly! I also appreciate that they take the time to explain necessary services and will give honest answers if there is a place to find a product or service cheaper. I value that tremendously! Gainesville Garage is committed to their customers and show integrity in their service. This is why I am a loyal customer!

JB
Jennifer B.
Rock Hall, MD
Honda CR-V
Verified Customer
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07/18/2019 Category: Service
Jennifer said the business did fantastic, they are wonderful. She went in for an oil change and tire rotation. Her tire sensor went off ,so she called and let them know her issue. They got her in the next day and she was happy they knew what the issue was. They corrected the issue and she has confidence in them.
This review was collected via phone interview by Customer Research Inc.

RL
RICHARD L.
Gainesville, VA
Hyundai Genesis
Verified Customer
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07/16/2019
AC fix
Car is cool

KH
KELLY AND JOHN H.
Bristow, VA
Nissan Sentra
Verified Customer
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07/16/2019
Fabulous Staff at Gainesville Garage!
When was the last time you could say you enjoyed going to your car mechanic? I always enjoy our visits. Service is prompt and professional. Workmanship is excellent. And pricing is affordable. What more could you ask for? I won’t go anywhere else.

JB
JOE B.
Gainesville, VA
Ford Expedition
Verified Customer
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07/15/2019
Great service, like family!
I am a life customer.

RL
RICHARD L.
Gainesville, VA
Nissan 350Z
Verified Customer
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07/13/2019
350Z noise
They took the car, drove it, raised it on the lift to look underneath, but could not duplicate the problem. They did not charge me for their time. Nice surprise.

DL
DON L.
Bristow, VA
Honda CR-V
Verified Customer
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07/13/2019
Reliable Service
Great service. Great people. Always treat everyone professionally.

MM
MARK M.
Manassas, VA
Jeep Wrangler
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/12/2019
Very good
About three months ago I received a flier from GG and had my truck inspected. Quick and good. Today they put tires on my Jeep and again very good. Everyone was extremely friendly. They also inspected it. The only negative was their not being able to do an emissions inspection. I would recommend GG.

BM
BOB M.
Gainesville, VA
Hyundai Santa Fe
Verified Customer
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07/12/2019
Awesome as usual!
Dropped the car off for a quick oil change and in and out like clockwork.

WA
WILLIAM A.
Bristow, VA
Subaru Forester (Natl)
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/12/2019
2005 Subaru
First of all really love you guys. Sent daughter in to have TPMS checked and you told her three were bad recommended replacing all 4. Estimate was $85 each for sensors and 200 in labor. Seems crazy expensive as the sensors can be bought online for $25-50. Was going to be over $500 for repair. Going to check around as this may be the going rate, guess she’ll have to live with the light. God Bless

Verified Customer
Bristow, VA
Toyota Prius
Verified Customer
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07/12/2019
Always a pleasure doing business here
My experience today is what I have come to expect. I arrived an hour early intending to drop the car off. Before leaving, I decided to wash my hands. By the time my hands were dry, the car was being worked on. Twenty minutes later, I'm done. No upsell. No drama. There never is at this place

JF
JAMES F.
Gainesville, VA
Honda CR-V
Verified Customer
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07/11/2019
Good work. Good people. Fair prices
Took car in for routine service. They went over the entire car, explained what was needed and more importantly what wasn’t needed. They do not try to “up sell” customers. They do what is necessary and I have no problem with their efforts.

Verified Customer
Brandy Station, VA
Nissan Rogue
Verified Customer
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07/10/2019
Great people and great service!
Couldn't ask for a better crew. Always satisfied with their work. Highly recommend!

RS
Robert S.
Bristow, VA
Toyota Sienna
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/05/2019 Category: Service
Robert said that he recommends the place for service.
This review was collected via phone interview by Customer Research Inc.

SM
SARAH M.
Gainesville, VA
Nissan Versa
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/04/2019
Friendly staff
My first time bringing my car here! Super friendly people on the phone.

GK
GREG K.
Manassas, VA
Kia Soul
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2019
Great as usual
Great service and great people.

CC
CINDY C.
Sterling, VA
Acura TSX
Verified Customer
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07/03/2019
Excellent shop for auto work
This group is the best auto repair and maintenance shop in area. Trust them implicitly friendly and awesome

TR
TOM R.
Bristow, VA
Dodge Grand Caravan
Verified Customer
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07/02/2019
Excellent Service
I am very pleased with the service from Gainesville Garage - high quality service at a great price. I will definitely be a repeat customer.

Verified Customer
Bristow, VA
Honda CR-V
Verified Customer
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07/01/2019
Great customer service
Time and time again Gainesville Garage looks out for the customer.Thanks for always looking out for the community and customers first😁Mike

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