Overview

Overall Rating 4.96/5Overall Rating 4.96/5Overall Rating 4.96/5Overall Rating 4.96/5rating 4.96

191 Reviews

99% Would Recommend
Latest Review 3 days ago

Reviews


AS
ANDREW S.
Woodbridge, VA
Chevrolet Silverado 1500
Verified
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09/21/2018
2010 Chevy Silverado first visit
I received great service, price and auto advise. Could not have been a better experience. Will be taking all of cars there in the future.

CC
Carlos C.
Manassas, VA
Toyota Sienna
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2018 Category: Service
Carlos said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

SG
Sherry G.
Manassas, VA
Chrysler Town & Country
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2018 Category: Service
Sherry said the business is very courteous, she will use them again, everything was great and she is very happy with their service.
This review was collected via phone interview by Customer Research Inc.

JW
JEAN W.
Manassas, VA
Mazda MX-5 Miata
Verified
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09/06/2018
Excellent Service
I have been taking my cars to Certified Auto Repair Service for many, many years. Excellent Service, professional and honest. I would not take my cars anywhere else. Even after I bought a new Jeep, the dealer offered a free oi change so I did take it to the dealer just for the oil change and guess what? They didn't put the oil filter on tight. What a mess, I could have burned up my new Jeep. Fortunately for me, I subsequently took my Jeep to Certified Auto Repair Service for something else and Tom found the oil leak from the filter not be on tight and had to even clean the large metal pan out under the Jeep.

So I will never take any of my cars to someplace else other than Certified Auto Repair Service!

JR
Jennifer R.
Manassas, VA
Chrysler Sebring
Verified
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08/11/2018 Category: Service
Jennifer said she loves this business. She is a returning customer. The staff is always able to get her in and out, same day.
This review was collected via phone interview by Customer Research Inc.

JS
Justin S.
Front Royal, VA
Honda Civic
Verified
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08/03/2018 Category: Service
Justin said that the facility had great communication from the moment he walked in and overall it was a smooth transaction.
This review was collected via phone interview by Customer Research Inc.

SB
Silvia B.
Manassas, VA
Volkswagen New Beetle Coupe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2018 Category: Service
Silvia said she would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

DH
Debbie H.
Manassas, VA
Chevrolet Silverado 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/30/2018 Category: Service
Debbie said they were really nice and did a good job.
This review was collected via phone interview by Customer Research Inc.

CL
Christian L.
Middleburg, VA
Honda Passport
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/28/2018 Category: Service
Christian said this is a very good business. The staff has great customer service.
This review was collected via phone interview by Customer Research Inc.

LW
Linda W.
Manassas, VA
Chrysler 300
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Linda said she likes this business because they do a good job.
This review was collected via phone interview by Customer Research Inc.

PF
Pat F.
Manassas, VA
Lexus RX 330
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018 Category: Service
Pat said the business provided good service.
This review was collected via phone interview by Customer Research Inc.

AW
Anthony W.
Virginia
Chevrolet Colorado
Verified
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06/29/2018 Category: Service
Anthony said everyone was professional and the work gets done right, the first time.
This review was collected via phone interview by Customer Research Inc.

JP
John P.
Bealeton, VA
Ford Explorer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/28/2018 Category: Service
John said he was at the business for a vehicle inspection and it was fine.
This review was collected via phone interview by Customer Research Inc.

MN
MARY N.
Winchester, VA
Toyota Tundra
Verified
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06/23/2018
Great customer service
Honest, pleasant and reasonable.

LW
Linda W.
Manassas, VA
Chrysler 300
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2018 Category: Service
Linda said she would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

GB
Germain B.
Somers, CT
Hyundai Accent
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2018 Category: Service
Germain said that he recommends the business for service.
This review was collected via phone interview by Customer Research Inc.

TB
Tim B.
Manassas, VA
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/12/2018 Category: Service
Tim said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

JC
Jessica C.
Virginia
Jeep Wrangler
Verified
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05/12/2018 Category: Service
Jessica said her service was good. The communication was open the entire time.
This review was collected via phone interview by Customer Research Inc.

BW
BILLY W.
Manassas, VA
Kia Optima
Verified
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05/04/2018
Honest repair shop
The most honest and outstanding service station around I drive 20+ miles to see tom and I never regret it as some job

JR
Jeff R.
Manassas, VA
Chevrolet Tahoe
Verified
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04/26/2018 Category: Service
Jeff said the service provided by the facility was good because of the mechanic.
This review was collected via phone interview by Customer Research Inc.