Certified Auto Repair Service


Overall Rating 4.96/5Overall Rating 4.96/5Overall Rating 4.96/5Overall Rating 4.96/5rating 4.96

166 Reviews

100% Would Recommend
Latest Review 11 days ago
Rocky C. on 02/12/2018
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Rocky said the staff was knowledgeable and honest. He does recommend the business to others.
Vehicle: Dodge Pickup
Category: Service
Service Date: 01/31/2018
Review Created: 02/12/2018
This review was collected via phone interview by Customer Research Inc.
Pat F. on 02/09/2018
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Pat said the service from the business was very good.
Vehicle: Toyota Tundra
Category: Service
Service Date: 02/07/2018
Review Created: 02/09/2018
This review was collected via phone interview by Customer Research Inc.
JOSEPH C. on 02/01/2018
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"Very professional"
Very professional I’m very experienced people work there I make you feel very comfortable and very happy to be there
Vehicle: Lincoln Town Car
Service Date: 01/31/2018
Review Created: 02/01/2018 08:31 AM
AMY E. on 01/16/2018
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"Great service!!"
Terrific service all around. A mechanic you can definitely trust!
Vehicle: Toyota Camry Solara
Service Date: 01/16/2018
Review Created: 01/16/2018 07:58 PM
PATTY M. on 01/07/2018
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"Good work"
So far my experiences has been good coming here. Nothing bad to say.
Vehicle: Honda Civic Si
Service Date: 01/03/2018
Review Created: 01/07/2018 04:22 AM
BILLY W. on 01/03/2018
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"Awesome shop "
Tom is the best place to go no matter what he will do his best to resolve your issues take care what needs to be done and get you done as fast as possible I've been coming to him for 5+ years now and no more issues and no over spending he tells you what he sees and let's you know what can wait and what can't honest and trustworthy shop I would recommend him to anyone as I already do lol
Vehicle: Kia Optima
Service Date: 01/03/2018
Review Created: 01/03/2018 08:12 PM
Anke K. on 12/29/2017
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Anke said the staff is very, very courteous and they get the work done.
Vehicle: Ford Transit Connect
Category: Service
Service Date: 12/27/2017
Review Created: 12/29/2017
This review was collected via phone interview by Customer Research Inc.
Crtstal V. on 12/11/2017
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Crystal said the employees did good work and the work was done in a timely manner.
Vehicle: GMC Acadia
Category: Service
Service Date: 12/01/2017
Review Created: 12/11/2017
This review was collected via phone interview by Customer Research Inc.
Anthony W. on 12/09/2017
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Anthony said the staff are professional and they get it done right the first time.
Vehicle: Honda CR-V
Category: Service
Service Date: 12/06/2017
Review Created: 12/09/2017
This review was collected via phone interview by Customer Research Inc.
ZINA L.M C. on 11/30/2017
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"Sorry to go.. CARS will not be easy to replace"
This is our last auto service with CARS as we're moving across country. It will be very tough to find another Tom, another CARS... an auto shop who takes care of his customers as if they were family. Thank you Tom for your honesty, loyalty, and dedication to your customers.
Vehicle: Mercury Mariner
Service Date: 11/28/2017
Review Created: 11/30/2017 09:09 AM
DAVE B. on 11/21/2017
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"great service"
You can trust Tom to do what is needed.
Vehicle: Dodge Dakota
Service Date: 11/16/2017
Review Created: 11/21/2017 06:31 AM
DON T. on 11/04/2017
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"Crank won't start. "
My Truck wouldn't start. I had it towed to Tom's Shop. They figured out the problem quickly then fixed it and I was back on the road.
Vehicle: Chevrolet S10 Pickup
Service Date: 11/03/2017
Review Created: 11/04/2017 01:56 AM
TINA M. on 11/02/2017
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"Customer Service."
Great place. A++++service
Vehicle: Toyota 4Runner
Service Date: 10/31/2017
Review Created: 11/02/2017 09:47 AM
JEAN W. on 11/01/2017
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"Excellent and Professional Service at Certified Auto Repair Service"
I took my 2015 Jeep in for oil and oil filter change and service check to Certified Auto Repair. Tom saw that my oil filter from the dealership was leaking all under the Jeep . The dealership had not tightened the oil filter in properly. What a mess. Tom had to take the bottom panel off and cleaned the mess up. So much for dealership maintenance! I would have never taken the Jeep to the dealership except that the Jeep was a year old and they gave me a free oil and filter. Never again will I take my Jeep back to the dealership unless I absolutely have to and then I will take to a different Jeep dealership if required.

I always trusted Tom with my previous Jeep that I had for 16 years and I never had one complaint about the maintenance work that he did on my beloved Jeep..
Vehicle: Jeep Cherokee
Service Date: 10/31/2017
Review Created: 11/01/2017 12:47 PM
Bud C. on 10/26/2017
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Bud said the staff knows what they're doing.
Vehicle: Dodge Pickup
Category: Service
Service Date: 09/29/2017
Review Created: 10/26/2017
This review was collected via phone interview by Customer Research Inc.
Suzannah E. on 10/18/2017
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Suzannah said Tom was a really nice person, and he had good information on her vehicle. It was hard to communicate with him because when he was running late, he did not inform her.
Vehicle: Volkswagen New Beetle Coupe
Category: Service
Service Date: 10/13/2017
Review Created: 10/18/2017
This review was collected via phone interview by Customer Research Inc.
JIM T. on 10/06/2017
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"Great service."
Tom always provide excellent customer service and takes the time to get to know his customers.
Vehicle: Hyundai Accent
Service Date: 10/05/2017
Review Created: 10/06/2017 01:35 AM
Tracy D. on 09/29/2017
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"Easy - Fast - Helpful - Can't say enough nice things"
I seriously cannot rate him higher than a 5?! I would go ten. Tom was helpful when I needed it most! I'm so pleased to find honesty and ethics here.
Service Date: 09/26/2017
Review Created: 09/29/2017 08:32 AM
RANDY M. on 09/16/2017
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"Simple repair"
Simple repair, no sales pitch, no add-ons, great price, problem solved. Exactly what I want in a repair shop.
Vehicle: Cadillac DTS
Service Date: 09/15/2017
Review Created: 09/16/2017 05:45 AM
Linda W. on 08/30/2017
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Linda said the staff was excellent.
Vehicle: Chrysler 300
Category: Service
Service Date: 08/28/2017
Review Created: 08/30/2017
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 166 in total