Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

404 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 1.5/5rating 1.5rating 1.5rating 1.5rating 1.5
100% Would Recommend
Latest Review 1 day ago

Reviews


GC
Gary C.
West Chester, PA
Mercedes-Benz E350
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2018
Mercedes E350
I could have my local dealer take care of my Mercedes but I only trust Garttmeyers. They are thorough, careful and will recommend solutions to possible upcoming problems. They are awesome and I would never go anywhere else!
Chris S. from Garttmeyer Automotive responded on 08/16/2018

Thank you very much for your business and kind words.


CS
Clint S.
Wayne, PA
Mercedes-Benz 560SL
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/28/2018
Service
great service
Chris S. from Garttmeyer Automotive responded on 07/30/2018

Thank you for your business, Clint.


WH
William H.
Wayne, PA
Acura TSX
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/28/2018 Category: Service
William said the place did a fine job.
This review was collected via phone interview by Customer Research Inc.

AA
Albert A.
Wayne, PA
BMW X5
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/27/2018 Category: Service
Albert said they are good people and they do a good job.
This review was collected via phone interview by Customer Research Inc.
Chris S. from Garttmeyer Automotive responded on 07/31/2018

Thank you for your business and kind words


TS
Tracy S.
Philadelphia, PA
Mercedes-Benz E320
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/26/2018 Category: Service
Tracy said the staff are great guys. They know what they're doing. They find the problem with her vehicle, they repair it once, and charge her only once. They stand by their work. She is always happy with the service they provide.
This review was collected via phone interview by Customer Research Inc.
Chris S. from Garttmeyer Automotive responded on 07/30/2018

Thank you for your business and kind words!


Verified Customer
Ardmore, PA
Mercedes-Benz GLK-Class
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018
Seamless Service
From booking online to dropping the car off and receiving notification by way of text or a phone call, one's car maintenance is easy!
Chris S. from Garttmeyer Automotive responded on 07/17/2018

Thank you very much for the kind words! Always a pleasure


RG
RICHARD G.
BMW 5 Series
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
07/14/2018
Knowledgeable about my BMW
Basic oil and filter change, new brake fluid, spark plugs. Well done ...good tip on use of higher quality fuel. Only issue was that I dropped car off early (8:30 AM), explained that I had to wait and needed car back as soon as possible. Got call mid morning for my OK on a couple of items, but did not get car back until 4:00. Way too long and had to change appointments
Chris S. from Garttmeyer Automotive responded on 07/16/2018

We are very sorry for the inconvenience Richard. Your vehicles needs that day were a total of 5 hours work. Some parts had to be sourced from another state (NJ). We worked as fast as possible without jeopardizing our service quality.


MH
Marie H.
Wayne, PA
Toyota Highlander
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2018 Category: Service
Marie said everything was great and she has no complaints.
This review was collected via phone interview by Customer Research Inc.
Chris S. from Garttmeyer Automotive responded on 07/17/2018

Thank you for your business and kind words


CH
Chris H.
Pennsylvania
Jaguar S-TYPE
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/13/2018 Category: Service
Chris said the staff are nice and friendly, but the business was not as helpful as he would like it to be.
This review was collected via phone interview by Customer Research Inc.

MG
Mark G.
Pennsylvania
Hyundai Genesis Coupe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018 Category: Service
Mark said he had no complaints about his service.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Berwyn, PA
Lexus ES 330
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018
Service
Quality work
Chris S. from Garttmeyer Automotive responded on 07/05/2018

Thank you for you business and kind words!


PJ
Pete J.
Pennsylvania
Jaguar XJS
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/02/2018 Category: Service
Pete said they did what he needed in the time promised. He appreciated the quick turnaround and service.
This review was collected via phone interview by Customer Research Inc.
Chris S. from Garttmeyer Automotive responded on 07/05/2018

Thank you Peter for you kind review and for your business!


DA
Devin A.
Villanova, PA
Ford Bronco
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2018 Category: Service
Devin said that the facility did a great job on his behalf.
This review was collected via phone interview by Customer Research Inc.
Chris S. from Garttmeyer Automotive responded on 06/26/2018

Thank you for your business and kind words!


SP
Stephen P.
Newtown Square, PA
Mercedes-Benz C300
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/22/2018 Category: Service
Stephen said there were some issues with the glass. They were supposed to get the windshield in a day but it took 3 days.
This review was collected via phone interview by Customer Research Inc.
Chris S. from Garttmeyer Automotive responded on 06/26/2018

We are very sorry in the delay, we hope the free upgrade to Mercedes factory glass helps. Thank you for being paitent during the repair process.


SJ
Susan j.
Wynnewood, PA
Mercedes-Benz S550
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/21/2018 Category: Service
Susan said she would most definitely recommend the business.
This review was collected via phone interview by Customer Research Inc.
Chris S. from Garttmeyer Automotive responded on 06/25/2018

Thank you for your business and kind words!


CW
Christian W.
Philadelphia, PA
Mazda Mazda3
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2018 Category: Service
Christian said nothing bad went on.
This review was collected via phone interview by Customer Research Inc.

DM
David M.
Pennsylvania
Mercedes-Benz 230
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2018 Category: Service
David said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.
Chris S. from Garttmeyer Automotive responded on 06/19/2018

Thank you for your business and kind words!


GP
George P.
Pennsylvania
Ford Escape
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2018 Category: Service
George said the repair was done quickly so he's happy.
This review was collected via phone interview by Customer Research Inc.
Chris S. from Garttmeyer Automotive responded on 06/15/2018

Thank you for your business and kind words!


PB
Philip B.
Wayne, PA
Ford Escape
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2018
Scheduled Service
I am a long time customer and will not go anywhere else for my cars. I have complete trust that the work will be done correctly with no need to return because of a mistake.
Chris S. from Garttmeyer Automotive responded on 06/13/2018

Thank you for your business! We greatly appriciate your kind words, as well.


PS
Paul S.
Villanova, PA
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/02/2018
Service at Gartmeyer
Always get excellent service and care with very reasonable prices
Chris S. from Garttmeyer Automotive responded on 06/04/2018

Thank you for the business and kind words!