ReScore Reviews™ (16)

ReScore
Overall Rating 4.4374981/5Overall Rating 4.4374981/5Overall Rating 4.4374981/5Overall Rating 4.4374981/5rating 4.4374981
Original
Overall Rating 2.4374969/5Overall Rating 2.4374969/5rating 2.4374969rating 2.4374969rating 2.4374969
95% Would Recommend
100% Business Response
Latest Review about 18 hours ago
Verified Customer on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"still going strong"
4 years of going there for service, no reason to go anywhere else
Vehicle: 2012 Hyundai Accent
Category: Service
Service Date: 10/14/2017
Service Type: Maintenance
Review Created: 10/17/2017 11:51 AM
Elaine S. on 10/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service Department"
Great value, great service, extra care to make sure I was happy with the results Friendly, caring and concerned. You couldn't ask for better service.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 10/12/2017
Service Type: Repair
Review Created: 10/16/2017 07:27 PM
Verified Customer on 10/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellant"
Excellent service, in a timely manner, thanks.
Vehicle: 2016 Hyundai Santa Fe S
Category: Service
Service Date: 10/12/2017
Service Type: Maintenance
Review Created: 10/16/2017 10:32 AM
James W. on 10/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly Staff"
Everyone went above and beyond to make my car purchase a pleasant one.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 10/06/2017
Service Type: Repair
Review Created: 10/14/2017 05:27 AM
Melody H. on 10/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great personnel! "
Polite, nice manners and washed my car too!
Vehicle: 2016 Hyundai Elantra Gt
Category: Service
Service Date: 10/11/2017
Service Type: Repair
Review Created: 10/13/2017 05:35 PM
Verified Customer on 10/13/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Flat"
Ok
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 10/09/2017
Service Type: Maintenance
Review Created: 10/13/2017 04:53 PM
WILLIAM E. on 10/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always a great experience."
Garvey Hyundai is great! The people are friendly and provide great service. Their service after the sale is top notch and I wouldn't consider taking my 2016 Elantra anywhere else.
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 10/11/2017
Service Type: Repair
Review Created: 10/13/2017 03:48 PM
Fred C., Service Manager at Garvey Hyundai responded on 10/16/2017

William,
I am glad to hear your after sales experience went so well! Thank you for your honest feedback. 

Fred Cooper
Service Manager
518-792-9003
MARY ANN V. on 10/13/2017
Recommended badge inactive Recommended
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The price was right this tme around."
Same as above. I do not recommend to any of my friends. If something goes wrong it would be my fault. You never know.
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 10/11/2017
Service Type: Repair
Review Created: 10/13/2017 12:39 PM
Fred C., Service Manager at Garvey Hyundai responded on 10/16/2017

Mary Ann,
We appreciate your honest review of your service visit! Thank you for the feedback. 

Fred Cooper
Service Manager
518-792-9003
Verified Customer on 10/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great People"
Great people make for great service
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 10/09/2017
Service Type: Repair
Review Created: 10/13/2017 12:22 PM
Robert S. on 10/13/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Recall Service"
Good experience.Friendly knowledgeable staff.Needed battery & tire rotation and done in a timely manner.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 10/10/2017
Service Type: Repair
Review Created: 10/13/2017 03:04 AM
Anne A. on 10/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very courteous and timely"
Excellent
Vehicle: 2015 Hyundai Tucson
Category: Service
Service Date: 10/04/2017
Service Type: Repair
Review Created: 10/12/2017 09:35 AM
Fred C., Service Manager at Garvey Hyundai responded on 10/13/2017

Chuck,
Thank you for the feedback of your service visit! We appreciate the positive review and hope to see you back in the future. 

Fred Cooper
Service Manager
518-792-9003
Jerilyn A. on 10/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service dept. Friendly, efficient and a pleasure to deal with."
Terrific.
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 10/09/2017
Service Type: Maintenance
Review Created: 10/11/2017 10:34 AM
Fred C., Service Manager at Garvey Hyundai responded on 10/12/2017

Thank you for your 5 star review . We appreciate your feedback and are glad you had a quick and efficient service visit . We are looking forward to seeing you again soon .

Fred Cooper
Service Manager
518-792-9003
Garry P. on 10/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Garvey Hyundai Service Excellence "
Excellent service... Knowledgeable and friendly sales and service employees ... Above and beyond....
Vehicle: 2015 Hyundai Tucson
Category: Service
Service Date: 10/03/2017
Service Type: Maintenance
Review Created: 10/10/2017 04:29 PM
Fred C., Service Manager at Garvey Hyundai responded on 10/12/2017

Gary,
Thank you for your 5 star review. We appreciate your positive feedback and we are glad we met your expectations . We appreciate your returning business and are looking forward to seeing you again soon.

Fred Cooper
Service Manager
518-792-9003
Robert A. on 10/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Most Honest Dealership I Know"
Garvey Hyundai not only provides the best value (literally, the lowest price) for service (I've checked with other local businesses to compare!), but they're HONEST about which services your vehicle does and does NOT need. I have complete trust in this dealership and the information they provide me, and they have a customer for life!
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 10/07/2017
Service Type: Maintenance
Review Created: 10/10/2017 11:51 AM
Fred C., Service Manager at Garvey Hyundai responded on 10/12/2017

Joe, 
Thank you for the kind words,customers like are our dealerships greatest asset . We appreciate your trust and returning business and we will continue to provide you with excellent service for every upcoming visit . 

Fred Cooper
Service Manager
518-792-9003
Verified Customer on 10/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quick service "
Said it would be an hour , it was an hour.
Vehicle: 2016 Hyundai Santa Fe
Category: Service
Service Date: 10/04/2017
Service Type: Repair
Review Created: 10/09/2017 06:18 PM
Fred C., Service Manager at Garvey Hyundai responded on 10/11/2017

We strive to make each one of your visits timely with an accurate time estimate of how long the service will take! Thank you for the feedback. 

Fred Cooper
Service Manager
518-792-9003
Melissa M. on 10/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The car wash guy did an amazing job "
Brad was also excellent
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 10/04/2017
Service Type: Repair
Review Created: 10/06/2017 09:30 PM
Fred C., Service Manager at Garvey Hyundai responded on 10/11/2017

Melissa,
I am happy to hear your service visit with our service department went so well. We appreciate the feedback!

Fred Cooper
Service Manager
518-792-9003
Russell B. on 10/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Outstanding Customer Service"
Thanks Corin for being the best.
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 09/30/2017
Service Type: Maintenance
Review Created: 10/06/2017 06:34 PM
Corine A O. at Garvey Hyundai responded on 10/10/2017

Russell,
Thank you for taking the time to complete our survey and for the great compliments!  It is my pleasure to assist you when you visit for service.

Best regards,

Corine Osborne
Service Consultant
(518)832-4472
Donald P. on 10/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The excellent staff"
I have been going tobthis dealership for 6 years and never had a problem
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 10/04/2017
Service Type: Repair
Review Created: 10/06/2017 11:38 AM
Corine A O. at Garvey Hyundai responded on 10/10/2017

Don,
Thank you for taking the time to respond to our survey and for the great five star rating and compliments!

Best regards,

Corine Osborne
Service Consultant
(518)832-4472
Kenneth S. on 10/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Brad is great! Makes the visit a plus!"
Brad is pleasant, helpful, very knowledgeable and communicates well.
Vehicle: 2007 Hyundai Azera
Category: Service
Service Date: 10/03/2017
Service Type: Maintenance
Review Created: 10/06/2017 07:34 AM
Fred C., Service Manager at Garvey Hyundai responded on 10/11/2017

Kenneth,
Thank you for taking the time to review your service visit. It's nice to hear Brad was able to assist you during your visit. 

Fred Cooper
Service Manager
518-792-9003
Verified Customer on 10/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Garvey Service"
Great people Great service
Vehicle: 2011 Hyundai Santa Fe
Category: Service
Service Date: 09/28/2017
Service Type: Repair
Review Created: 10/06/2017 05:21 AM
Fred C., Service Manager at Garvey Hyundai responded on 10/12/2017

Thank you for your 5 star review . We appreciate your feedback and are glad you had a quick and efficient service visit . We are looking forward to seeing you again soon .

Fred Cooper
Service Manager
518-792-9003
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