Gary Johnston Truck And Auto Repair Inc

Overview

Overall Rating 4.69/5Overall Rating 4.69/5Overall Rating 4.69/5Overall Rating 4.69/5rating 4.69

137 Reviews

94% Would Recommend
Latest Review over 1 year ago

Reviews


GT
Gerald T.
Catoosa, OK
Chevrolet Silverado
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/18/2015 Category: Service
Gerald said he likes Chris.
This review was collected via phone interview by Customer Research Inc.

BE
Ben E.
Tulsa, OK
Toyota Tundra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/18/2015 Category: Service
Ben said this business continued to find more and more things wrong with his vehicle. A $300 bill turned into a $1000 bill. He had not planed on spending that much money when he came in. The staff was very honest because they saved him $150 for an unnecessary repair his vehicle was about to have. He was satisfied.
This review was collected via phone interview by Customer Research Inc.

JW
JEFF W.
Broken Arrow, OK
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2015
They Stand Behind Their Work
I had a tune up done a couple months ago which solved my misfire problem. Unfortunately, after a couple months cylinder 7 began to have a hard misfire, which turned out to be the plug wire working itself off the plug. Additionally, on the other end of the same wire, it would not snap correctly onto the coil, like it was out of specs or something. I would press the wire back on at each end, but could only drive a few minutes before it would work itself off again. Long story short, they determined the wires were defective, or a manufacturing defect, and even found another wire that would not clip onto the coil pack, and replaced the entire set with new wires free under warranty. I have nothing but the highest praise for Gary Johnson Auto Repair, their integrity, and for how well they listen to cutomers and take the time to do so. I will heartily recommend them to anyone without a moments hesitation. Thanks for your excellent customer service after the sale!

KW
KENNY W.
Tulsa, OK
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/06/2015
Honesty, fair price. Quick service.
I couldn't be more pleased with the service. Called at 6pm the night before. Dropped my car off the next morning and the car was ready by noon. Highly recommend. Never take your car to the dealership. They over charge and take 5x as long. Thx KC!

AB
Al B.
Tulsa, OK
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2015 Category: Service
Al said he was happy with the work provided by this business.
This review was collected via phone interview by Customer Research Inc.

BA
BRUCE A.
Owasso, OK
GMC Sierra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/29/2015
The quality of work done was great.
As a whole I was pleased with the work done, it just may take some time to get it completed due to their success.

LR
LORI R.
Tulsa, OK
Jeep Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2015
Jeep Repair
Fast and friendly!

SD
Steve D.
Broken Arrow, OK
Mazda Tribute
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/24/2015 Category: Service
Steve said this business was extremely courteous, very professional, and when he went to his appointment they took his vehicle in right away. They completed the services in a timely manner, and had coffee and Wi-Fi in their comfortable waiting room. Their employees all spoke with him and were very polite, and their facility was clean.
This review was collected via phone interview by Customer Research Inc.

PR
Pat R.
Tulsa, OK
Chevrolet Silverado
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/23/2015 Category: Service
Pat said he has had no problems with the business.
This review was collected via phone interview by Customer Research Inc.

RB
Ron B.
Rockwall, TX
Ford RV Cutaway
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/21/2015 Category: Service
Ron said the business did a very good job.
This review was collected via phone interview by Customer Research Inc.

GH
GENE H.
Owasso, OK
Chevrolet Suburban
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2015
stands behind the work
thanks for fixing the Miata, it runs better than it has for a long time.

BH
Blake H.
Inola, OK
RAM Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2015 Category: Service
Blake said this business provides good service.
This review was collected via phone interview by Customer Research Inc.

BJ
Barbra J.
Broken Arrow, OK
Ford Taurus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2015 Category: Service
Barbra said the business did great. They fixed her vehicle within the morning and she was glad she did not have to leave her vehicle.
This review was collected via phone interview by Customer Research Inc.

TM
Tom M.
Tulsa, OK
Toyota Avalon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2015 Category: Service
Tom said he was impressed by the personnel and their readiness to help.
This review was collected via phone interview by Customer Research Inc.

MS
Michael S.
Beggs, OK
Volkswagen Jetta
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/02/2015 Category: Service
Michael said the business has always done a good job on his vehicle for a fair price.
This review was collected via phone interview by Customer Research Inc.

BL
Bryson L.
Tulsa, OK
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/27/2015 Category: Service
Spoke with Jamie. She said they treated her amazing. They are kind, generous and explained things well.
This review was collected via phone interview by Customer Research Inc.

JW
Jeff W.
Broken Arrow, OK
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/25/2015 Category: Service
Jeff said this business was very professional and helpful. They explained everything well, and the mechanic came to him to discuss what was going on with his vehicle. Their employees were very friendly, took their time to listen, and he stated that he thinks their main strengths are in their customer service. He is very pleased and mentioned that he was referred to them by a friend who was also very pleased with them .
This review was collected via phone interview by Customer Research Inc.

KM
Kevin M.
Tulsa, OK
Jeep Patriot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/25/2015 Category: Service
Kevin said this business was very personable with him and they got the repair done right away. They were able to fix the problem and everything looks good.
This review was collected via phone interview by Customer Research Inc.

JG
JOEY G.
Tulsa, OK
Ford E450 Super Duty
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/17/2015
A/C is blowing cool.
This is the only place I would take my Mobile showroom. I have complete trust in this Truck and Auto repair shop.

RJ
Rod J.
Tulsa, OK
Dodge Cab
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
06/15/2015 Category: Service
Spoke with Louann. She said this business is always nice, but on this visit they did not fix the problem, so she had to return.
This review was collected via phone interview by Customer Research Inc.