Robert, Thank you for the feedback regarding your recent service. We look forward to continuing a 5-star level relationship with you and your Genesis
Thank you for the feedback. We are truly sory that your Genesis experience has not been what it needs to be. I assure you that big changes are coming to Bergstrom Genesis of Appleton and quality of service WILL get better. In the meantime, do not hesitate to reach out directly to me, Joe Hengel, or Mike Jersett (our Genesis management team).
Hi Charles, thank you very much for the feedback. I am very glad our team was able to handle your service in a timely, informative, and professional manner. We will strive to continue that high level of service through any future vehicle needs. Thank you again for choosing Bergstrom Genesis, have a great weekend, and safe travels!
Thank you for the feedback regarding your recent service. We look forward to continuing the 5-star level service for you and your Genesis!
Henry, I know this journey has had its bumps. Glad that we could get your concerns remedied in the end. We're glad to have you as part of the Genesis family and look forward to what the future brings.
Paul, thank you for the feedback regarding your recent service. I would like to look further into this matter and hopefully repair the damage done to your vehicle and to your service relationship with Bergstrom Genesis. If you could forward the emails referenced to jhengel@bergstromauto.com I would greatly appreciate it. From there, I will reach out and further discuss options. Thank you in advance for the communication and communications to come.