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SureCritic / Auto Repair / Genesis Of Arlington
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Genesis Of Arlington

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(42 Reviews)
86
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Score Details

5 stars
86%
4 stars
10%
3 stars
1%
2 stars
<1%
1 star
1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
4
Total ReScores™
5.0
ReScore™ Average
86
Net Promoter Score ®

Business Details

Categories
Auto Repair, New Car Dealer, Genesis Dealer
Contact
(781) 643-8000
No Business Hours Provided

Business Hours

* No Time Zone provided
1165 Massachusetts Ave. Arlington, MA 02476
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Sales Department's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(42 Reviews)
Write a Review
Recent Reviews
JQ
gravatar
Joanna Q.
Saugus, MA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
03/16/2022
0
Category: Sales
HORRIBLE CUSTOMER SERVICE!!!!!!
Absolutely HORRIBLE customer service!!!! Called to make an appointment to turn my lease in. The guy Steve Chevilli is finance person. Had to book 2 weeks out because he was busy. Ken Wright scheduled the appointment with Steve. When I got to the appointment, Steve said he can’t do leases/buy outs on Saturdays & that Ken Wright is "not his secretary". Meanwhile, I called Steve day before to confirm. Left message on his voicemail why I was calling. He said he got my message but was “so busy” to return my call. So instead he let me drive 45 minutes to get there for absolutely nothing!!!!!! He actually had the audacity to walk away from the conversation without saying a word. Stay away!!!! If you’re not buying, they don’t give a F!!!!
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