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SureCritic / Genesis Of Fresno
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Genesis Of Fresno

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(11 Reviews)
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Score Details

5 stars
81%
4 stars
11%
3 stars
4%
2 stars
1%
1 star
1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average

Business Details

Categories
Contact
(559) 899-3720
No Business Hours Provided

Business Hours

* No Time Zone Provided
5590 N. Blackstone Fresno, CA 93710
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Service Department's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(11 Reviews)
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Recent Reviews
MT
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Marina T.
Fresno, CA
2018 Genesis G80
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
03/25/2021
verified customerVerified Customer
Category: Service
ZL
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Zoerb L.
Clovis, CA
2018 Genesis G80
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/13/2020
verified customerVerified Customer
Category: Service
Genesis G80 Sport
Exceptional vehicle, can hold its own with the other high end models of Lexus, BMW etc. Only negative is location of dealership, and the size of maintenance shop and area around shop.
Recommended
RF
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Robert F.
Stockton, CA
2019 Genesis G90
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/29/2020
verified customerVerified Customer
Category: Service
Nice, but needs service workers
The cars were great. The salesman was nice, knowledgeable, efficient, and easy to work with. The prices were very good. The building was clean, neat and quite functional. The only issue was a lack of service people to get the new car ready to go. They started at 10:30 AM and did not finish until 5:15 PM.
Recommended
DD
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Daryl D.
Fresno, CA
2018 Genesis G80
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/20/2020
verified customerVerified Customer
Category: Service
Great service
Easy to work with.
Recommended
MATTHEW C., Service Manager from Genesis Of Fresno responded on 04/21/2020 08:28 AM

Good morning this is Matt Calderone service manager here at Lithia Genesis. We truly appreciate your business and look forward to serving your vehicle again in the future.

Verified Customer
Fresno, CA
2018 Genesis G80
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/15/2020
verified customerVerified Customer
Category: Service
Genesis service
A great bonus for buying a genesis.
Recommended
MATTHEW C., Service Manager from Genesis Of Fresno responded on 04/17/2020 08:01 AM

Good morning this is Matt Calderone service manager here at Lithia Genesis. Thank you for taking the time to complete the recent survey. We look forward to serving your vehicle again in the future. If you ever need to contact me I can be reach at 559-440-7984. Have a wonderful day. 

FB
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Frank B.
Fresno, CA
2017 Genesis G80
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2020
verified customerVerified Customer
Category: Service
They are nice and fast.
Very professional and they take care of business.
Recommended
MATTHEW C., Service Manager from Genesis Of Fresno responded on 03/16/2020 07:35 AM

Good morning this is Matt Calderone service manager here at Lithia Genesis. We appreciate you taking the time to complete the recent survey and we look forward to servicing your vehicle again in the future. 

MB
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Michael B.
Visalia, CA
2018 Genesis G80
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/28/2020
verified customerVerified Customer
Category: Service
I feel appreciated. Thank you!
Even if the tires wear out, I really appreciate you!
Recommended
MT
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Michael T.
Fresno, CA
2018 Genesis G80
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/27/2020
verified customerVerified Customer
Category: Service
Excellent customer service.
They make going to the dealership enjoyable and they treat me like family.
Recommended
FB
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Frank B.
Fresno, CA
2017 Genesis G80
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/16/2020
verified customerVerified Customer
Category: Service
Very fast
Quick and clean
Recommended
MATTHEW C., Service Manager from Genesis Of Fresno responded on 02/18/2020 08:52 AM

Good morning this is Matt Calderone service manager here at Lithia Genesis. We appreciate you taking the time to complete the recent survey and for the 5 star review. 

VR
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Vera R.
Fresno, CA
2017 Genesis G80
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/14/2020
verified customerVerified Customer
Category: Service
Review
Overall it was good
Recommended
MM
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Michael M.
Clovis, CA
2017 Genesis G80
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/14/2020
verified customerVerified Customer
Category: Service
Staff
Great management and staff..
Recommended
MATTHEW C., Service Manager from Genesis Of Fresno responded on 02/18/2020 08:59 AM

Good morning this is Matt Calderone service manager here at Lithia Genesis , thank you for taking the time to complete the recent survey. We look forward to servicing your vehicle again in the future. 

Verified Customer
Fresno, CA
2018 Genesis G80
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/18/2019
verified customerVerified Customer
Category: Service
service
Service department takes care of you
Recommended
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