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SureCritic / Genesis Of Greenville
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Genesis Of Greenville

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(26 Reviews)
55
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Score Details

5 stars
81%
4 stars
11%
3 stars
3%
2 stars
3%
1 star
1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
7
Total ReScores™
5.0
ReScore™ Average
55
Net Promoter Score ®

Business Details

Categories
Contact
(864) 284-7777
No Business Hours Provided

Business Hours

* No Time Zone Provided
825 Congaree Rd. Greenville, SC 29607
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Service Department's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(26 Reviews)
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Recent Reviews
PM
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Paula M.
Easley, SC
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
10/28/2024
0
Category: Service
Horrible Service!!
I purchased a 2024 Genesis GV80 less than a year ago. It is now sitting in my driveway with a dead battery! I called Genesis of Greenville first thing this AM and was told that the service dept. would call back as soon as possible. It is now going on 3:00 PM and I have heard nothing. I had the same kind of delays when I had another issue earlier this year. I would think that a person paying cash for an eighty-thousand dollar vehicle could get better service. I'm SO sorry that I made this purchase!!! NEVER AGAIN.
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