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SureCritic / Genesis Dealer / Genesis Of Groveport
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Genesis Of Groveport

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(7 Reviews)
71
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Score Details

5 stars
80%
4 stars
10%
3 stars
10%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
71
Net Promoter Score ®

Business Details

Categories
Genesis Dealer
Contact
(614) 836-6251
No Business Hours Provided

Business Hours

* No Time Zone Provided
4255 South Hamilton Road Groveport, OH 43125
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Sales Department's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(7 Reviews)
Write a Review
Recent Reviews
LR
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Leon R.
Columbus, OH
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
07/30/2025
0
Category: Sales
Ford dealership trying to sell luxury vehicles
Excellent sales experience from Hayes. But the rest is not what I would expect from a luxury brand: 2 phone calls to ask about the license “we will have finance call you: never happened. Call to genesis sales (license plate holder given does not fit. Not for this vehicle: GV70). General number for genesis sales goes to voicemail after 20 unanswered rings. Person for “all other questions “ also goes to voicemail. Wouldn’t happen at Porsche, Mercedes, Jaguar, BMW, Bolvo, Saab, or even Subaru, all of which I have owned.
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
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