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SureCritic / Auto Repair / Genesis Of Kendall
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Genesis Of Kendall

Average Score
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(19 Reviews)
44
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Score Details

5 stars
72%
4 stars
11%
3 stars
6%
2 stars
2%
1 star
6%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
2
Total ReScores™
5.0
ReScore™ Average
44
Net Promoter Score ®

Business Details

Categories
Auto Repair, New Car Dealer, Genesis Dealer
Contact
(305) 238-0000
No Business Hours Provided

Business Hours

* No Time Zone provided
15895 South Dixie Highway Miami, FL 33157
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Sales Department's Reviews
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(19 Reviews)
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Recent Reviews
SW
gravatar
Stephen W.
Miami, FL
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
05/26/2023
1
Category: Sales
Great Car, Terrible Service Department
Appointment scheduled for 11:00am for required service and seat belt recall. Sat in the car for 35 minutes, found the service manager who said he'd "get someone right on it" but it took another 40 minutes before the advisor was available (total wait time 1 hour 13 minutes just to get started!!). Turns out recall part required isn't even available yet. Took an Uber home because their waiting area needs a complete remodel. A friend at Genesis said best to use Valet service in the future. BTW, the 2021 GV80 is a dream car. Wish the service matched the vehicle.
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