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Genesis Of Northampton

Average Score
Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5
4.2
(12 Reviews)
44
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Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
2
Total ReScores
5.0
ReScore Average
44
Net Promoter Score ®

Business Details

Categories
Contact
(413) 774-3122
No Business Hours Provided

Business Hours

* No Time Zone provided
347 King Street Northampton, MA 01060
Service Department's Reviews
Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5
4.2
(12 Reviews)

JM
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Jonathan M.
Bloomfield, CT
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
08/02/2021
Terrible Customer Service
Sold my car on Thursday the 22nd and is now the 1st and still have not gotten my money. I'm also without a car until they give me my money. Funny how responsive they are when buying from them, but once they have your car it's next to impossible to talk to anyone there. Very dissatisfied as I needed a car by Friday the 31st to get the car I wanted and now that can't happen because they won't give me the money that's owed. Unreal since they have the signed transfer of title and the car. Key take aways: Great car and price, but responsiveness doesn’t make it worth it. Takes forever to get any paper work done like previous reviews stated.
Not Recommended
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