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SureCritic / Auto Repair / Genesis Of The South Shore
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Genesis Of The South Shore

Average Score
Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5
4.3
(9 Reviews)
-100
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Score Details

5 stars
78%
4 stars
5%
3 stars
<1%
2 stars
<1%
1 star
15%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
1
Total ReScores™
1.0
ReScore™ Average
-100
Net Promoter Score ®

Business Details

Categories
Auto Repair, New Car Dealer, Genesis Dealer
Contact
(631) 587-0700
No Business Hours Provided

Business Hours

* No Time Zone provided
193 Sunrise Highway West Islip, NY 11795
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Sales Department's Reviews
Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5
4.3
(9 Reviews)
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Recent Reviews
DM
gravatar
Diane M.
Middle Island, NY
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
03/30/2022
0
Category: Sales
Horrible Customer Service!
From the time I stepped into this dealership I felt like it was being run like a cheap used car lot. The Genesis salesman told our greeter -John he was way too busy to help us,so that’s when John tried but had little to no clue about answering questions on vehicle.I said I was interested in purchasing vehicle and was told someone would contact me as well as several times calling him /texting and expressing interest in a purchase to No avail,when Corporate contacted me and asked how things were going I replied not good and I explained I wanted to purchase vehicle and it wasn’t happening.Afterwards I magically get a call from a sales Mgr who makes an offer on trade in as well as price and says I will call you later to go over everything and never calls me!Of course when I go back to dealership car is sold already.So yeah do yourself a favor and take your business elsewhere this place sucks…..
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