Gerber Collision & Glass - Colorado Springs - Garden of Gods

Overview

Overall Rating 4.73/5Overall Rating 4.73/5Overall Rating 4.73/5Overall Rating 4.73/5rating 4.73

105 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
92% Would Recommend
Latest Review about 5 years ago

Reviews


JC
Julian C.
Hond
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2013 Category: Collision
I was having problems with the insurance company and the affected the rental car company. They took care of all of that for me.
This review was collected via phone interview by CSi Complete

GC
Gerard C.
Suba
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2013 Category: Collision
They did an excellent job.
This review was collected via phone interview by CSi Complete

EH
Ethan H.
Hond
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/17/2013 Category: Collision
They could have been more frequent on the updates.
This review was collected via phone interview by CSi Complete

LM
Larry M.
Ford
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2013 Category: Collision
They were very good, they communicated with me, kept me in the loop, and it was 100 percent.
This review was collected via phone interview by CSi Complete

AS
Andrew S.
Acura
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2013 Category: Collision
I was informed all the time of what was going on. They have their act together at Gerber Collision and Glass.
This review was collected via phone interview by CSi Complete

CM
Charles M.
Chevrolet
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/16/2013 Category: Collision
Their communication, there was a mix up about the deductible.
This review was collected via phone interview by CSi Complete

LR
Lori R.
Hyun
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2013 Category: Collision
The service advisor was great. He was courteous, kind, helpful, and professional. He made the entire experience great.
This review was collected via phone interview by CSi Complete

MP
Michele P.
Toyota
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/15/2013 Category: Collision
They did a good job kept up to date showed concern and care.
This review was collected via phone interview by CSi Complete

AW
Amy W.
Subaru
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/15/2013 Category: Collision
They were very through and quality of the repair.
This review was collected via phone interview by CSi Complete

KP
Kent P.
Honda
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/15/2013 Category: Collision
They were efficient and kept me informed. They were done when they said they would be.
This review was collected via phone interview by CSi Complete

AP
Alisa P.
Honda
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/15/2013 Category: Collision
I was so impressed by their customer service at every level. They called to give me updates. I am not use to that level of customer service.
This review was collected via phone interview by CSi Complete

JB
John B.
Chevrolet
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2013 Category: Collision
The professionalism of the people and my representative was great. They kept me really updated and kept me in the loop on the additional work that I had them take care of for me. The work was done on time and it looks good.
This review was collected via phone interview by CSi Complete

GC
Gail C.
Jeep
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2013 Category: Collision
They went above and beyond. The only problem I had was I asked for an estimate on my windshield at the same time as the repair and they never got back to me on that. I had addressed that with the store manager and she was not happy about that.
This review was collected via phone interview by CSi Complete

DF
Dennis F.
Ford
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2013 Category: Collision
They were on time.
This review was collected via phone interview by CSi Complete

SB
Susan B.
Honda
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/09/2013 Category: Collision
I did not have any problems. They let me know that it would take an extra day. The parts did not come in on time. They kept me informed about everything. It was all very nice.
This review was collected via phone interview by CSi Complete

MW
Michael W.
Nissan
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/08/2013 Category: Collision
It was the quality.
This review was collected via phone interview by CSi Complete

CS
Collette S.
Nissan
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/08/2013 Category: Collision
They did a good job and my car looks better than before.
This review was collected via phone interview by CSi Complete

BL
Billie L.
Linc
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/08/2013 Category: Collision
Earl was very friendly, helpful, personable, and patient with me.
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RG
Robert G.
Acur
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/03/2013 Category: Collision
They did it right the first time. They did it professionally and I like the work that was done.
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IL
Ingegorg L.
Satu
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/03/2013 Category: Collision
The people were very nice and friendly.
This review was collected via phone interview by CSi Complete

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