Gerber Collision & Glass - Denver

Overview

Overall Rating 4.69/5Overall Rating 4.69/5Overall Rating 4.69/5Overall Rating 4.69/5rating 4.69

26 Reviews

88% Would Recommend
Latest Review over 2 years ago

Reviews


CF
Carmen F.
Denver, CO
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/29/2016
This is my designated auto body shop
Gerber Collision & Glass on Santa Fe Drive in Denver has done great work and provided quality customer service to me twice in the past year and a half. The first time, someone backed up in traffic into my drivers side door while I legally crossed the intersection behind their car. No hint of the damage afterwards. The nearby rental car agency sends an agent to take you to get a rental car straight from the collision shop. The second time, someone put a downward gouge in my rear tire driver's side tire panel with a shovel or a ladder. Again, damage gone, great customer service. I'm very happy with the work done, the people, and their attitudes toward their customers. The prices are fair. The estimates are clear. The labor is relatively transparent. Unless something changes, my work will always come here. Thanks for providing quality and good service.

MK
Matthew K.
Acura
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/15/2013 Category: Collision
Everyone was nice and finished the repair on time.
This review was collected via phone interview by CSi Complete

JP
Jodi P.
Suba
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/04/2013 Category: Collision
They were very friendly, did the job on time, and kept me updated.
This review was collected via phone interview by CSi Complete

BC
Breonah C.
Mits
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/03/2013 Category: Collision
They were awesome at what they did and with the outcome of everything.
This review was collected via phone interview by CSi Complete

LF
Lauren F.
Acur
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/01/2013 Category: Collision
This was the third time I've used them. They do a great job.
This review was collected via phone interview by CSi Complete

JH
Janet H.
Niss
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/19/2013 Category: Collision
They did excellent work. They communicated with me every day and my car was done on time.
This review was collected via phone interview by CSi Complete

SS
Spencer S.
Jeep
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/18/2013 Category: Collision
The repair was completed ahead of schedule.
This review was collected via phone interview by CSi Complete

HH
Heidi H.
Honda
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/15/2013 Category: Collision
They did pretty good.
This review was collected via phone interview by CSi Complete

LS
Lauren S.
Mazd
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/11/2013 Category: Collision
They did a great job and did more then they needed to.
This review was collected via phone interview by CSi Complete

AW
Anthony W.
Niss
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/11/2013 Category: Collision
I had no complaints. They did a good job for me.
This review was collected via phone interview by CSi Complete

RC
Ramon C.
Chev
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/07/2013 Category: Collision
They kept me informed and they allowed me to see the progress.
This review was collected via phone interview by CSi Complete

MG
Michael G.
Lexu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/06/2013 Category: Collision
It was professional service at the desk, everybody was super.
This review was collected via phone interview by CSi Complete

AV
Alan P V.
Hond
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/04/2013 Category: Collision
I had a great experience.
This review was collected via phone interview by CSi Complete

AS
Ashley R, Tyre R S.
Volkswagen
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
03/01/2013 Category: Collision
Not ready when said. Did not give rental to me as said.
This review was collected via phone interview by CSi Complete
Jessica D. from Gerber Collision & Glass - Denver responded on 03/18/2013
Dear Ashley/Tyre, We are sorry to hear you were not satisfied with the repair process. I understand the shop has been in contact with you to address the issues. Thank you for giving us the opportunity. Sincerely, Jessica Delagarza Customer Care Coordinator

TS
Thomas A S.
Volv
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/01/2013 Category: Collision
It was the best experience!
This review was collected via phone interview by CSi Complete

LK
Len K.
Acur
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/01/2013 Category: Collision
The repair took longer than I expected.
This review was collected via phone interview by CSi Complete

MW
Michael W.
Hond
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/22/2013 Category: Collision
They did a couple extra touches and cleaned it up, which was very nice.
This review was collected via phone interview by CSi Complete

SP
Sherry P.
Ford
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/11/2013 Category: Collision
Everybody was professional.
This review was collected via phone interview by CSi Complete

GH
Gary H.
Niss
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/07/2013 Category: Collision
Everything went smoothly. The rental car set up was easy.
This review was collected via phone interview by CSi Complete

CS
Catherine S.
Chev
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/05/2013 Category: Collision
They did a great job and kept me informed throughout the entire process.
This review was collected via phone interview by CSi Complete

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