Overview

Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5rating 4.82

1083 Reviews

98% Would Recommend
Latest Review 2 days ago

Reviews


JW
Joseph W.
Atlanta, GA
Audi A8
Verified Customer
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12/11/2018
Basic Service
Very good and timely.

PK
Phillips K.
Lithonia, GA
BMW 3 Series
Verified Customer
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12/08/2018 Category: Service
Phillips said the staff is fast, thorough, and answered all questions.
This review was collected via phone interview by Customer Research Inc.

JD
Jessica D.
Atlanta, GA
Mercedes-Benz C-Class
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/08/2018 Category: Service
Jessica said they did a good job.
This review was collected via phone interview by Customer Research Inc.

IA
Iphigeria A.
Kennesaw, GA
Porsche Cayenne
Verified Customer
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12/07/2018
Excellent service
I've been going to German auto for several years. The service is always honest and done in a reasonable amount of time. Great business and professional staff.

RL
Romonica L.
Marietta, GA
Mercedes-Benz E-Class
Verified Customer
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12/03/2018 Category: Service
Romicna said the business did a great job. They even put down paper on the vehicle's floors to keep from dirtying them
This review was collected via phone interview by Customer Research Inc.

MS
Michael S.
Marietta, GA
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/03/2018 Category: Service
Michael said they explained everything to him and the person behind the desk was very knowledgeable.
This review was collected via phone interview by Customer Research Inc.

EY
Ed Y.
Marietta, GA
BMW M Roadster
Verified Customer
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11/26/2018
Great communication
Robert kept me informed on work being done and also other needed work. He was able to provide cost estimates that helped me decide how to proceed. I've used German Auto Repair before and have been pleased with the quality of their work.

Verified Customer
Marietta, GA
Mercedes-Benz CLK-Class
Verified Customer
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11/26/2018
Best service in East Cobb
Excellent service and customer service. I highly recommend this business for all German car needs.

PD
Phil D.
Marietta, GA
BMW 3 Series
Verified Customer
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11/26/2018
2007 BMW
This is the best Place for German automotive repairs!

SB
Stephane B.
Marietta, GA
Audi A6
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2018 Category: Service
Stephane said this business did everything he asked for.
This review was collected via phone interview by Customer Research Inc.

JM
Joyce M.
Atlanta, GA
Volkswagen CC
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018
The customer service and their honesty.
I appreciate their honesty. They all are great individual from Jerry front desk. Who I miss seeing a,the front desk. Bill the owner, Robert the gentleman that service my cc.
The waiting area is nice and clean.

SZ
Si Z.
Marietta, GA
BMW X5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018 Category: Service
Si said the business found the problems and fixed it. The cost was too high, however she is happy.
This review was collected via phone interview by Customer Research Inc.

TB
Tonya B.
Decatur, GA
BMW X5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018 Category: Service
Spoke with Tony. He said the business always provided knowledgeable service.
This review was collected via phone interview by Customer Research Inc.

BH
Bud H.
Kennesaw, GA
Audi Q5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2018
Trustworthy and Professional
Having any type of business you deal with that you can trust without concern of getting taken, is unusual, for auto repair? Unheard of!
German Auto Repair is head and shoulders above any company I have dealt with, INCLUDING some dealers!
They did the original pre-buy inspection which was very reasonably priced. They even sent me back to a dealer after determining that a repair was covered by a recall, and didn’t charge me to evaluate the issue.
They will service all of my German imports now and in the future.
Thank you Bill, get well soon Jerry!

WG
William G.
Marietta, GA
Volkswagen Jetta Sedan
Verified Customer
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11/05/2018
Easy oil change.
Another stress-free "fix-it-while-I-wait" trip to GAR. This one showed the strength of their "bench" since Jerry wasn't up front. No matter, Robert did him proud.

SB
Shannon B.
Marietta, GA
Mercedes-Benz S430
Verified Customer
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11/03/2018
ALWAYS GO TO GAR
Great service. Made my appointment on a Monday, appointment on a Tuesday, changed my oil while I waited. Have fixed my older MB in the past, very reasonably priced.

HH
Harriet H.
Marietta, GA
Mercedes-Benz S550
Verified Customer
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11/03/2018
Proud customer
I have been using German Auto Repair for my service operations for about 2 years. I have been so pleased with the courteous and prompt attention they have given me. They are very honest with what repairs or updates needed to be done and not just tell you that something needs to be done just to get the business. They are COMPLETELY HONEST and they do not charge outrageous prices. I would definitely recommend them to anyone.

BN
Bill N.
Marietta, GA
BMW 3 Series
Verified Customer
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11/02/2018
Repair pricing very good.
Did not deviate from initial repair estimate, work completed in timely manor.

OE
Onoyona E.
Mableton, GA
Mercedes-Benz E350
Verified Customer
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11/02/2018 Category: Service
Onoyona said the staff at this business was nice and not greedy. He had a problem with his vehicle and they told him it was under warranty and to go to the Mercedes dealership to get the repair done for free. That was good information for him.
This review was collected via phone interview by Customer Research Inc.

PM
Pete M.
Marietta, GA
Audi TT
Verified Customer
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10/31/2018
Excellent
What can I say . Excellent service and price. Absolutely at ease when I bring my cars here for service. Fixed the first time

Displaying Review 1 - 20 of 1083 in total