Overview

Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5rating 4.82

1035 Reviews

98% Would Recommend
Latest Review 6 days ago

Reviews


FS
Foster S.
Acworth, GA
Porsche Cayenne
Verified
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08/14/2018 Category: Service
Foster said they did a very good job.
This review was collected via phone interview by Customer Research Inc.

BH
Bryan H.
Marietta, GA
BMW 5 Series
Verified
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08/10/2018 Category: Service
Bryan said the business is trustworthy.
This review was collected via phone interview by Customer Research Inc.

HM
Howard M.
Hiram, GA
Volkswagen New Beetle Coupe
Verified
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08/08/2018
Service tech communication skills
I just like to say my technician was awesome and keeping me aware of the situation with my car step-by-step telling me things I need to do and things I need to get done thank you

MD
Matt D.
Marietta, GA
Volkswagen GTI
Verified
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08/07/2018 Category: Service
Matt said he is extremely happy with the work provided.
This review was collected via phone interview by Customer Research Inc.

TW
Tony W.
Marietta, GA
Mercedes-Benz 300SDL
Verified
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08/02/2018
Professional Factory Trained Technicians
The technicians are incredibly logical, knowledgeable and analytical. The are by the factory manual with an a,b,c 1,2,3 approach. They can fix your car, they will fix your car if they convey their commitment; end of story.

CT
Craig T.
Atlanta, GA
Mercedes-Benz S500
Verified
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08/02/2018 Category: Service
Craig said they were patient and informative with him. They did the service that he was looking for. He appreciates them for being honest and not trying to sell him something he did not need.
This review was collected via phone interview by Customer Research Inc.

KS
Ken S.
Powder Springs, GA
Volkswagen CC
Verified
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08/01/2018 Category: Service
Ken said they told him what the problem was, and how long it would take to service his vehicle. They finished on time. Jerry was very pleasant.
This review was collected via phone interview by Customer Research Inc.

AH
Alex H.
Woodstock, GA
Volkswagen Passat
Verified
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08/01/2018 Category: Service
Alex said this facility saved him a lot of money, time and everything turned out as he needed.
This review was collected via phone interview by Customer Research Inc.

MW
Mallory W.
Acworth, GA
Volkswagen Cabriolet
Verified
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07/28/2018
Fair and fast service!
I own a very old Volkswagen that is usually a hassle to have repaired. German Auto Repair diagnosed the issue within minutes of me dropping off my vehicle and had it fixed by the next day! Very reasonable rate of labor for their quality and speed of work! Also, they honored military discount for labor and parts, which was a great perk! Additionally, they have an online service for me to track my repairs and my mileage, which is helpful for a older car like mine. I am so happy I tried German Auto Repair out as I now finally have a mechanic I can trust with my older car and all its special issues :)

WS
Willis S.
Marietta, GA
Volkswagen New Beetle Coupe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2018 Category: Service
Willis said the service is very good and the staff did well.
This review was collected via phone interview by Customer Research Inc.

RP
Robin P.
Atlanta, GA
Volkswagen CC
Verified
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07/25/2018 Category: Service
Robin said he received good service from the business.
This review was collected via phone interview by Customer Research Inc.

BB
Brod B.
Atlanta, GA
BMW 3 Series
Verified
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07/24/2018 Category: Service
Spoke with Brod. He said the staff at this business is very forthright and honest. Jerry was great.
This review was collected via phone interview by Customer Research Inc.

MM
Mischa M.
Kennesaw, GA
Mercedes-Benz C230
Verified
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07/17/2018
Wouldn’t take my car anywhere else
I have been taking my Mercedes here for over 6 years. This shop is always dependable, honest, fair and reasonable! I recommend them to everyone with a German made car.

HM
Howard M.
Hiram, GA
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07/13/2018
Great Customer Service , the tech took the time to go over questions I had about my car .. and give me some good suggestions on the Maintenance.. also..
The tech was was very friendly.. and give me some good info about my car..

LF
Lance F.
Miami, FL
Porsche 911 Carrera
Verified
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07/13/2018 Category: Service
Lance said the business exceeded his expectations.
This review was collected via phone interview by Customer Research Inc.

BA
Brad A.
Marietta, GA
Volkswagen Jetta Sedan
Verified
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07/13/2018 Category: Service
Brad said this business completed the work quickly. The price was fair and his vehicle is running well.
This review was collected via phone interview by Customer Research Inc.

BC
Benjamin C.
Marietta, GA
Volkswagen Jetta Sedan
Verified
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07/13/2018 Category: Service
Benjamin said they were amazing, provided great customer service and they were patient with him.
This review was collected via phone interview by Customer Research Inc.

HM
Howard M.
Hiram, GA
Volkswagen New Beetle Coupe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
Howard said he really enjoyed talking to the technician at this business. He dropped his vehicle off on Friday and on Monday they called and told him what the problems were and the cost of testing would be added to the total cost of his repair. They were knowledgeable about his vehicle and what to do and not to do. They answered his questions and they had very reasonable rates. He was pleased with them.
This review was collected via phone interview by Customer Research Inc.

LE
Laverne E.
Marietta, GA
Audi TT
Verified
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06/29/2018
Great Service
I took my car in for the 100,000 mile maintenance along with an unidentified rubbing noise coming from the engine. They identified and corrected the problem in addition to the scheduled maintenance in record time. The staff is friendly and very knowledgeable. And the price is reasonable. I'll always be a customer.

Verified Customer
Marietta, GA
Mercedes-Benz E350
Verified
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06/27/2018
Very happy customer!!
Jerry and the team at German Auto Repair are the best!! Customer service is fantastic and professional, the work is always excellent quality, they get the car in and out of the shop quickly, prices are very reasonable and they only recommend the work that the car really needs. What more can you ask for?! Love having a place that gives you that kind of peace of mind regarding your car.

Displaying Review 1 - 20 of 1035 in total