Overview

Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5rating 4.82

1133 Reviews

98% Would Recommend
Latest Review 8 days ago

Reviews


SL
Stan L.
Marietta, GA
Mercedes-Benz SL500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2019
Convenient courteous. Diligent
Really know the car and work to solve the issues at a realistic cost

CC
Craig C.
Marietta, GA
Volkswagen Beetle
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/12/2019 Category: Service
Craig said the staff were honest, nice, professional, kind, courteous and did a really great job.
This review was collected via phone interview by Customer Research Inc.

CC
Craig C.
Marietta, GA
Volkswagen Beetle
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/12/2019 Category: Service
Craig said the staff were honest, nice, professional, kind, courteous and did a really great job.
This review was collected via phone interview by Customer Research Inc.

JH
Jeff H.
Marietta, GA
Audi A3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2019 Category: Service
Jeff said they have made it simple from dropping the vehicle off and they provided good communication.
This review was collected via phone interview by Customer Research Inc.

AM
Andrew M.
Smyrna, GA
Audi S3
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
08/02/2019 Category: Service
Andrew said the staff was not able to catch as many issues during inspection that he expected.
This review was collected via phone interview by Customer Research Inc.

JM
Jagwe M.
Marietta, GA
Mercedes-Benz CLA-Class
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/24/2019 Category: Service
Jagwe said she was satisfied with the service provided by this business.
This review was collected via phone interview by Customer Research Inc.

DP
David P.
Acworth, GA
Mercedes-Benz C-Class
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2019
Great local mechanic
Always happy with the service i receive from German Auto Repair. Their appointment ensures that I receive my service on the day scheduled and is always thorough. Prices are always less the the dealer too.

JM
Jay M.
Roswell, GA
Mercedes-Benz E320
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/08/2019 Category: Service
Jay said the service was really good and he appreciates it. The employees take care of their clients and explained everything that was going on with his vehicle.
This review was collected via phone interview by Customer Research Inc.

AB
Amy B.
Woodstock, GA
Mercedes-Benz CLA-Class
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/08/2019 Category: Service
Amy said Robert is always very nice, attentive, polite, and she trusts them. She was satisfied with the service.
This review was collected via phone interview by Customer Research Inc.

JL
Julian L.
Marietta, GA
Audi TT
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/05/2019 Category: Service
Julian said the person who worked with him was really hospitable and very knowledgeable. He had him in and out at this business.
This review was collected via phone interview by Customer Research Inc.

JM
James M.
Marietta, GA
BMW 6 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2019
Technical skilled professional, trusting service technicians
Thanks, for providing great professional maintenance automobile service, that. you leaves with piece of mind

EE
Eric E.
Atlanta, GA
Volkswagen Rabbit
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/01/2019
Lower than dealer by a mile
Robert and the crew efficiently performed the standard services, as well as repairing my hatch problem for less than 10% of the price quoted by the dealer - nice work guys!

JE
JR E.
Marietta, GA
Audi S5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/28/2019
Excellent service as usual.
Fast friendly service and a fair price.

MJ
Margarita J.
Atlanta, GA
BMW X5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/17/2019 Category: Service
Margarita said everything went great with the service.
This review was collected via phone interview by Customer Research Inc.

PM
Pete M.
Marietta, GA
Mercedes-Benz GL-Class
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/11/2019 Category: Service
Pete said he had used this business for many years.
This review was collected via phone interview by Customer Research Inc.

PT
Priscilla T.
Marietta, GA
Volkswagen Jetta Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2019
Great service
Took my Jetta in for an oil change and as usual was pleased with the quality of service and excellent customer care. Have been going to German Auto for quite a few years now. They have worked on my 1984 Mercedes, my 1971 VW Super Beetle and now my Jetta, the newbie in the family!

HH
Harriet H.
Marietta, GA
Mercedes-Benz S550
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2019
A Pleased Customer
I have used German Auto Repair shop for about 3 years now. They have always stood behind their work. This year's service was a normal service, but I had a little problem with the car after the service. I called Robert back the next morning and told him something was wrong with my car. He had the car towed at his expense and called me several hours later to let me know the problem was corrected. The problem was certainly not the mechanics fault. It was a faulty spark plug that been installed. So everything worked out fine. Once again, they stood by their work and all was well with no added charges. I really recommend them to do accurate and honest work on my car. They take great pride in their service.

ML
Mark L.
Smyrna, GA
Mercedes-Benz SL-Class
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/03/2019 Category: Service
Mark said the service is great.
This review was collected via phone interview by Customer Research Inc.

CR
Charner R.
Atlanta, GA
BMW 5 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/03/2019 Category: Service
Charner said the service was wonderful and Robert was really great.
This review was collected via phone interview by Customer Research Inc.

MS
Mel S.
Marietta, GA
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2019
Fixed what others screwed up
My daughters 06 325i had an upper radiator hose burst while waiting for my wife to drop off her car for service at AAA. Since I was already there I let them change the hose and do a simple oil change. Well, they damaged the plastic neck on the upper hose connection, used the wrong oil filter and left the O ring off the filter housing. So, when spots started to appear on the driveway (I hate leaks of any kind) I took it in to German Auto Repair and they had to put in a new radiator, clean off all the oil that had leaked, had to change the serpentine belt because it got saturated by all the oil leaking, and put in a new oil filter and O ring. They di a fabulous job and showed me all the old parts and what had happened.

Lesson learned. i should have had it towed to German Auto and let them do the work in the first place.

Now I have to go fight with AAA about all the damage they did and see if they'll do anything for me. Probably not.

Go to German Auto and don't trust anyone that doesn't specialize in German cars.