Overview

Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5rating 4.81

1055 Reviews

98% Would Recommend
Latest Review 4 days ago

Reviews


PT
Priscilla T.
Marietta, GA
Volkswagen Jetta Sedan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/13/2018
routine oil change
As always excellent service from a courteous staff!

BS
BEVERLY S.
Marietta, GA
Mercedes-Benz C300
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2018
2011 Mercedes C300 Service
German Auto Repair has always done an job on my car every time. Robert was very informative and awesome to deal with. Great people all around and trust them with all my cars. Would highly recommend them for any service you may need.

SW
stacy w.
Mcdonough, GA
Overall Rating 1/5rating 1rating 1rating 1rating 1
09/29/2018
WILL DAMAGE YOUR CAR!!!
BUYER BEWARE!!!!went to German carwash in Marietta today to handwash my 2016 Mazarati. They broke both of my back floormats snaps and threw the broken snap on my backseat.. When I confronted them, they were laughing and speaking Spanish like it was a joke. When the manager asked the 2 people who cleaned my car (after 15 mins of watching them walk around like my concerns weren't important) they said one was already broke (not true) but if it was, what about the other broken mat?. The manager then called me a liar and refused any type of compensation or apology.. These people are amateurs and will destroy your car without any accountability.

NY
Neil Y.
Atlanta, GA
Mercedes-Benz CLK-Class
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
09/20/2018 Category: Service
Neil said the service here was great but his pickup date kept changing
This review was collected via phone interview by Customer Research Inc.

RD
Richard D.
Marietta, GA
Audi A6
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2018 Category: Service
Richard said it was a good experience and he had no problems.
This review was collected via phone interview by Customer Research Inc.

PA
Pholete A.
Douglasville, GA
Volkswagen Tiguan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018
Excellent service
Wonderful place to do business with. They know what they are diing, helpful and willing to explain things. It's never good news when you need a major repair but I am so glad I rdceived a recommendation to use them.

MD
Mike D.
Marietta, GA
Porsche Boxster
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018 Category: Service
Mike said this business got him right in. They did the work when they said they would and the price was as expected. His vehicle was returned in a nice condition.
This review was collected via phone interview by Customer Research Inc.

GM
Grant M.
Marietta, GA
BMW X5
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2018 Category: Service
Grant said that he would highly recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

MW
Mariah W.
Kennesaw, GA
BMW 2 Series
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/13/2018 Category: Service
Mariah said she paid $161 to have her tail light checked out and fixed. She noticed when she got home it wasn't fixed so she called and told them about it and the person on the phone told her to bring it back in this morning. When she got there she was told to bring it back this after noon. Another guy got in the conversation and he told her to just bring it back tomorrow and she explained she could not do that. The mechanic did end up fixing it but she will not recommend this facility because of what she had to go through.
This review was collected via phone interview by Customer Research Inc.

CK
Chris K.
Marietta, GA
Mercedes-Benz CLK-Class
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2018 Category: Service
Chris said the business is very expeditious and does good work. The communication was good.
This review was collected via phone interview by Customer Research Inc.

NJ
Nathan J.
Marietta, GA
Mercedes-Benz R350
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2018 Category: Service
Nathan said he was blown out of the water. They were very timely with the service. He had a wonderful time. The customer said it is fantastic that they can work on his audio whereas other businesses told him they could not.
This review was collected via phone interview by Customer Research Inc.

LM
Lauren M.
Atlanta, GA
Volkswagen Golf
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/04/2018 Category: Service
Lauren said the employees were great. They did a good job.
This review was collected via phone interview by Customer Research Inc.

DL
Darice L.
Marietta, GA
Audi A4
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
09/04/2018 Category: Service
Darice said she initially was told it would take 7 days at this business, but it actually took 2 weeks and 2 days.
This review was collected via phone interview by Customer Research Inc.

TW
Tony W.
Marietta, GA
Mercedes-Benz 300SDL
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/02/2018
An old cars friends
Keeping a 1987 MB running at peak performance requires a top tier team and that’s what you get at this company. They are fantastic at both diagnostics and solutions. If you want it done right and competitively the first go give the gentlemen at German Auto an opportunity to earn your trust and confidence.

Verified Customer
Mableton, GA
Audi A8
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2018
Always great service
Great service as always. Jerry and Team are the most honest and trustworthy set of auto technicians that I have ever done business with. I always take my car there knowing that they will always be straight with me.

JP
Jack P.
Kennesaw, GA
BMW 5 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/22/2018
Service Visit
GAR took good care of me on my BMW 5 series just like they took care of my Wife's Audi A6.

WG
William G.
Marietta, GA
Volkswagen Jetta Sedan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/22/2018 Category: Service
William said he had great trust in his service.
This review was collected via phone interview by Customer Research Inc.

IK
Ingrid K.
Marietta, GA
BMW 3 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/22/2018 Category: Service
Ingrid said that she would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

RL
Romonica L.
Marietta, GA
Mercedes-Benz E-Class
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/17/2018 Category: Service
Romonica said that her vehicle is running well after leaving this business.
This review was collected via phone interview by Customer Research Inc.

FS
Flavio S.
Marietta, GA
BMW Z4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2018 Category: Service
Flavio said the service was good. The employees provided good communication. He was satisfied with his service.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 1055 in total