Gettel Hyundai of Sarasota


Overall Rating 4.65/5Overall Rating 4.65/5Overall Rating 4.65/5Overall Rating 4.65/5rating 4.65

3757 Reviews

ReScore Reviews™ (40)

ReScore
Overall Rating 3.5499965/5Overall Rating 3.5499965/5Overall Rating 3.5499965/5rating 3.5499965rating 3.5499965
Original
Overall Rating 1.950001/5rating 1.950001rating 1.950001rating 1.950001rating 1.950001
94% Would Recommend
100% Business Response
Latest Review about 17 hours ago
John B. on 01/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Recall went smoothly"
Had to bring the car in because of a recall. Service dept. was very busy, so received a courtesy car to drive back home, and to return the next day to retrieve my car. No hassles. Everyone was courteous. Thanks.
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 01/11/2018
Service Type: Repair
Review Created: 01/17/2018 09:06 AM
Melissa B., Customer Relations Manager at Gettel Hyundai of Sarasota responded on 01/17/2018

Thank you for your business and the very kind words about our team. We look forward to serving you again when your Sonata requires our attention.

Melissa Bonner
Customer Relations Manager
Gettel Hyundai
941-923-1411
mbonner@gettel.com
Gerald S. on 01/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent service"
Tom was very helpful took care to address all of our issues
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 01/13/2018
Service Type: Repair
Review Created: 01/17/2018 04:34 AM
Melissa B., Customer Relations Manager at Gettel Hyundai of Sarasota responded on 01/17/2018

Gerald,
We appreciate you doing business with Gettel Hyundai of Sarasota. We look forward to serving you with another 5-Star experience on a future visit!

Melissa Bonner
Customer Relations Manager
Gettel Hyundai
941-923-1411
mbonner@gettel.com
Mary G. on 01/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Love the service"
I just needed an oil change. But also had the tires rotated. Service was great and completed in a timely matter. Everyone I dealt with was great!
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 01/12/2018
Service Type: Maintenance
Review Created: 01/16/2018 06:44 PM
Melissa B., Customer Relations Manager at Gettel Hyundai of Sarasota responded on 01/17/2018

Mary,
We appreciate you doing business with Gettel Hyundai of Sarasota. We look forward to serving you with another 5-Star experience on a future visit!

Melissa Bonner
Customer Relations Manager
Gettel Hyundai
941-923-1411
mbonner@gettel.com
Donna K. on 01/16/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Season"
I have always been impressed with my service. I especially love my service representative, Amber. I trust her completely and fully believe she has my best interest in mind regarding my vehicle and my time. My service did run a bit long this past visit, but, it is "season" in SW FL, so delays are expected.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 01/12/2018
Service Type: Repair
Review Created: 01/16/2018 06:16 PM
Melissa B., Customer Relations Manager at Gettel Hyundai of Sarasota responded on 01/17/2018

Donna,
Thank you for taking a moment to provide feedback on your recent service experience. We appreciate your business here at Gettel Hyundai of Sarasota and look forward to serving you again in the future!

Melissa Bonner
Customer Relations Manager
Gettel Hyundai
941-923-1411
mbonner@gettel.com
Patricia F. on 01/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Exceptional Customer Service"
Amber Rodgers is the best Service Advisor! Courteous, Professional, Warm and Friendly. Great Dealership! A+ Service!
Vehicle: 2009 Hyundai Sonata
Category: Service
Service Date: 01/12/2018
Service Type: Maintenance
Review Created: 01/16/2018 04:38 PM
Melissa B., Customer Relations Manager at Gettel Hyundai of Sarasota responded on 01/17/2018

Patricia,
We appreciate you choosing Gettel Hyundai of Sarasota for your vehicle needs. Your experience is our top priority and we look forward to serving you for years to come.

Melissa Bonner
Customer Relations Manager
Gettel Hyundai
941-923-1411
mbonner@gettel.com
Delia C. on 01/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent Customer Service"
Customer Service is great.
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 01/13/2018
Service Type: Maintenance
Review Created: 01/16/2018 04:15 PM
Melissa B., Customer Relations Manager at Gettel Hyundai of Sarasota responded on 01/17/2018

Delia,
Thank you for your compliments and your excellent review regarding our dealership. Our customers are our number one priority and it’s encouraging to know that we provided you with the level of service that you deserve. We appreciate your business and anticipate serving you again in the future.

Melissa Bonner
Customer Relations Manager
Gettel Hyundai
941-923-1411
mbonner@gettel.com
Georgina S. on 01/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"repairing car"
Great work. Prompt and friendly service. Will always take my car nack.
Vehicle: 2001 Hyundai Elantra
Category: Service
Service Date: 01/12/2018
Service Type: Maintenance
Review Created: 01/16/2018 03:55 PM
Melissa B., Customer Relations Manager at Gettel Hyundai of Sarasota responded on 01/17/2018

Georgina,
Thank you for your compliments and your excellent review regarding our dealership. Our customers are our number one priority and it’s encouraging to know that we provided you with the level of service that you deserve. We appreciate your business and anticipate serving you again in the future.

Melissa Bonner
Customer Relations Manager
Gettel Hyundai
941-923-1411
mbonner@gettel.com
Greg A. on 01/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"My Service Tech is Great!"
I always book my appointments with Amber Rodgers. She is extremely attentive, detailed and has always gotten my vehicle serviced as quickly as possible. You have a fantastic employee.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 01/11/2018
Service Type: Repair
Review Created: 01/16/2018 03:34 PM
Melissa B., Customer Relations Manager at Gettel Hyundai of Sarasota responded on 01/17/2018

Greg,
We appreciate you for taking a moment to leave feedback for our team! We are so glad to hear that you had an exceptional experience. We look forward to working with you again at your next service appointment.

Melissa Bonner
Customer Relations Manager
Gettel Hyundai
941-923-1411
mbonner@gettel.com
Stephen S. on 01/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent Service "
Very professional
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 01/13/2018
Service Type: Maintenance
Review Created: 01/16/2018 02:49 PM
Melissa B., Customer Relations Manager at Gettel Hyundai of Sarasota responded on 01/17/2018

Stephen,
We appreciate you for taking a moment to leave feedback for our team! We are so glad to hear that you had an exceptional experience. We look forward to working with you again at your next service appointment.

Melissa Bonner
Customer Relations Manager
Gettel Hyundai
941-923-1411
mbonner@gettel.com
Michael L. on 01/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Sonatas Recall"
It took about an hour for my recall to be completed, as promised. Advisor was courteous, professional.
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 01/12/2018
Service Type: Repair
Review Created: 01/16/2018 02:25 PM
Melissa B., Customer Relations Manager at Gettel Hyundai of Sarasota responded on 01/17/2018

Michael,
Thank you kindly for taking time out to give us this nice review. I will share your comments with the rest of the team here at Gettel Hyundai of Sarasota. Your satisfaction is important to us and we look forward to serving you again.

Melissa Bonner
Customer Relations Manager
Gettel Hyundai
941-923-1411
mbonner@gettel.com
Jane P. on 01/16/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Need to Respond"
Always great service once I get appointment. Problem is no one returns initial phone call.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 01/13/2018
Service Type: Repair
Review Created: 01/16/2018 11:31 AM
Melissa B., Customer Relations Manager at Gettel Hyundai of Sarasota responded on 01/16/2018

Thank you for servicing your vehicle with Gettel Hyundai of Sarasota. We appreciate the feedback and very recently we hired a service assistant to expedite our calls to and from customers. We hope to prove our commitment on your next service visit.

Melissa Bonner
Customer Relations Manager
Gettel Hyundai
941-923-1411
mbonner@gettel.com
Henry M. on 01/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Terrific, focused recall service - Thanks"
Top notch service, no waiting , the best on a personal level.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 01/11/2018
Service Type: Repair
Review Created: 01/16/2018 11:20 AM
Melissa B., Customer Relations Manager at Gettel Hyundai of Sarasota responded on 01/16/2018

We appreciate you for taking a moment to leave feedback for our team! We are so glad to hear that you had an exceptional experience. We look forward to working with you again at your next service appointment.

Melissa Bonner
Customer Relations Manager
Gettel Hyundai
941-923-1411
mbonner@gettel.com
Verified Customer on 01/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Anonymous"
Evan is always on top of things and the guys in service always making it right.
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 01/12/2018
Service Type: Repair
Review Created: 01/16/2018 10:50 AM
Melissa B., Customer Relations Manager at Gettel Hyundai of Sarasota responded on 01/16/2018

Our team here at Gettel Hyundai of Sarasota appreciates the 5-Star rating of your recent service appointment. Customer Satisfaction is our #1 goal so we are glad to know that you are happy. We value your business and look forward to serving you for years to come.

Melissa Bonner
Customer Relations Manager
Gettel Hyundai
941-923-1411
mbonner@gettel.com
Cathryn G. on 01/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very responsive, polite, thorough."
Very good.
Vehicle: 2013 Hyundai Tucson
Category: Service
Service Date: 01/11/2018
Service Type: Maintenance
Review Created: 01/16/2018 10:45 AM
Melissa B., Customer Relations Manager at Gettel Hyundai of Sarasota responded on 01/16/2018

Thank you for taking the time to review your recent service experience. We appreciate your business and would like to extend our sincerest gratitude for your feedback. At Gettel Hyundai of Sarasota we value our customers and we look forward to serving you for years to come.

Melissa Bonner
Customer Relations Manager
Gettel Hyundai
941-923-1411
mbonner@gettel.com
Verified Customer on 01/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service Representative"
Service Representative, Tom Tramonti is always very courteous, above and beyond, an outstanding employee!
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 01/12/2018
Service Type: Repair
Review Created: 01/16/2018 10:41 AM
Melissa B., Customer Relations Manager at Gettel Hyundai of Sarasota responded on 01/16/2018

Thank you for your business and for taking the time to inform us of your recent positive service experience. Tom is an asset and goes above and beyond for every customer here at Gettel Hyundai of Sarasota. We look forward seeing you again when your vehicle requires our attention.

Melissa Bonner
Customer Relations Manager
Gettel Hyundai
941-923-1411
mbonner@gettel.com
Erica O. on 01/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer Service is Outstanding"
The staff is always very friendly and fun to interact with.
Vehicle: 2016 Hyundai Accent
Category: Service
Service Date: 01/12/2018
Service Type: Maintenance
Review Created: 01/16/2018 10:35 AM
Melissa B., Customer Relations Manager at Gettel Hyundai of Sarasota responded on 01/16/2018

On behalf of Gettel Hyundai of Sarasota, thank you for letting us know about the great service that you received. We are thrilled to know that you found working with our team such a pleasurable experience. We appreciate your business and anticipate working with you again in the future.

Melissa Bonner
Customer Relations Manager
Gettel Hyundai
941-923-1411
mbonner@gettel.com
Glenn W. on 01/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Last service appointment "
Quick service competent staff.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 01/08/2018
Service Type: Repair
Review Created: 01/16/2018 08:23 AM
Melissa B., Customer Relations Manager at Gettel Hyundai of Sarasota responded on 01/16/2018

Glenn,
We appreciate you doing business with Gettel Hyundai of Sarasota. We look forward to serving you with another 5-Star experience on a future visit!

Melissa Bonner
Customer Relations Manager
Gettel Hyundai
941-923-1411
mbonner@gettel.com
Anthony F. on 01/16/2018
Recommended badge inactive Recommended
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"evaluation"
second sanata all from here. auto and service have been excellent. service agents friendly and professional
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 01/10/2018
Service Type: Maintenance
Review Created: 01/16/2018 05:50 AM
Melissa B., Customer Relations Manager at Gettel Hyundai of Sarasota responded on 01/16/2018

Anthony,
We appreciate you doing business with Gettel Hyundai of Sarasota. We look forward to serving you with another 5-Star experience on a future visit!

Melissa Bonner
Customer Relations Manager
Gettel Hyundai
941-923-1411
mbonner@gettel.com
Geraldine R. on 01/15/2018
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"Great Service "
Bob Wood is great at explaining the services being performed! The service department is very thorough and knowledgeable. I just wish I could come to Gettel without having to spend so much $$$.
Vehicle: 2006 Hyundai Sonata
Category: Service
Service Date: 01/09/2018
Service Type: Repair
Review Created: 01/15/2018 11:42 PM
Melissa B., Customer Relations Manager at Gettel Hyundai of Sarasota responded on 01/16/2018

Geraldine,
We appreciate you choosing Gettel Hyundai of Sarasota for your vehicle needs. Your experience is our top priority and we look forward to serving you for years to come.

Melissa Bonner
Customer Relations Manager
Gettel Hyundai
941-923-1411
mbonner@gettel.com
Ursula J. on 01/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
Great staff!
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 01/10/2018
Service Type: Repair
Review Created: 01/15/2018 07:45 PM
Melissa B., Customer Relations Manager at Gettel Hyundai of Sarasota responded on 01/16/2018

Ursula,
We appreciate you choosing Gettel Hyundai of Sarasota for your vehicle needs. Your experience is our top priority and we look forward to serving you for years to come.

Melissa Bonner
Customer Relations Manager
Gettel Hyundai
941-923-1411
mbonner@gettel.com
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