Gettel Hyundai of Sarasota


Overall Rating 4.64/5Overall Rating 4.64/5Overall Rating 4.64/5Overall Rating 4.64/5rating 4.64

3230 Reviews

ReScore Reviews™ (32)

ReScore
Overall Rating 3.5000019/5Overall Rating 3.5000019/5Overall Rating 3.5000019/5rating 3.5000019rating 3.5000019
Original
Overall Rating 1.9374981/5rating 1.9374981rating 1.9374981rating 1.9374981rating 1.9374981
94% Would Recommend
100% Business Response
Latest Review about 9 hours ago
Edna E. on 10/23/2017
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"Maury"
Friendly, prompt service.
Vehicle: 2010 Hyundai Santa Fe
Category: Service
Service Date: 10/17/2017
Service Type: Maintenance
Review Created: 10/23/2017 03:49 PM
Annette R. on 10/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always Great!"
Tom was very accomodating and helpful. I always feel my car and I are in good hands!
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 10/14/2017
Service Type: Repair
Review Created: 10/23/2017 09:51 AM
Melissa B., Customer Relations Manager at Gettel Hyundai of Sarasota responded on 10/23/2017

Annette, Thank you for taking the time to write this nice review and for the kind words about Tom. We appreciate your business and look forward to serving you with our 5-Star service for many years!

Melissa Bonner
Customer Relations Manager
Gettel Hyundai
941-923-1411
mbonner@gettel.com
Drake A. on 10/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always great service!"
Tracy and the team all do a great job every time! Very professional and always smiling.
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 10/16/2017
Service Type: Repair
Review Created: 10/23/2017 06:20 AM
Melissa B., Customer Relations Manager at Gettel Hyundai of Sarasota responded on 10/23/2017

We appreciate your business and the kind words about Tracy. Our team here at Gettel Hyundai of Sarasota looks forward to serving you the next time your vehicle requires our attention

Melissa Bonner
Customer Relations Manager
Gettel Hyundai
941-923-1411
mbonner@gettel.com
Verified Customer on 10/23/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Service"
I'll be back
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 10/16/2017
Service Type: Repair
Review Created: 10/23/2017 05:19 AM
Melissa B., Customer Relations Manager at Gettel Hyundai of Sarasota responded on 10/23/2017

On behalf of Gettel Hyundai of Sarasota, thank you for taking the time to share your recent 5-Star service experience. We value your business and look forward to serving your automotive needs for years to come.

Melissa Bonner
Customer Relations Manager
Gettel Hyundai
941-923-1411
mbonner@gettel.com
MARY L. on 10/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The Best Service Dept-EVER!!!!!"
Called the day before and Amber Rogers listened to my request for an appointment for an oil change which I needed to be done before I went to work. As usual she arranged to get it done even after being delayed on I 75 that morning.I got to my scheduled job that morning with a new oil change and a newly washed car thanks to a great service team!!!
Vehicle: 2012 Hyundai Elantra To
Category: Service
Service Date: 10/12/2017
Service Type: Maintenance
Review Created: 10/23/2017 02:53 AM
Melissa B., Customer Relations Manager at Gettel Hyundai of Sarasota responded on 10/23/2017

We appreciate your business and the kind words about Amber. Our team here at Gettel Hyundai of Sarasota looks forward to serving you the next time your vehicle requires our attention.

Melissa Bonner
Customer Relations Manager
Gettel Hyundai
941-923-1411
mbonner@gettel.com
Verified Customer on 10/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent service"
Thank you for taking care of my vehicle in such a timely manner
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 10/12/2017
Service Type: Repair
Review Created: 10/22/2017 02:18 PM
Melissa B., Customer Relations Manager at Gettel Hyundai of Sarasota responded on 10/23/2017

Thank you for taking the time to write this nice review of your recent service appointment. We appreciate your business and look forward to serving you again.

Melissa Bonner
Customer Relations Manager
Gettel Hyundai
941-923-1411
mbonner@gettel.com
Richard S. on 10/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Servicing Excellently and Quickly Done"
I had an oil change that was completed quickly. In addition, the service representative showed me one of the filters in my car that clearly needed replacement, and I had it replaced Everything was done quickly and professionally.
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 10/12/2017
Service Type: Repair
Review Created: 10/22/2017 01:48 PM
Melissa B., Customer Relations Manager at Gettel Hyundai of Sarasota responded on 10/23/2017

Our team here at Gettel Hyundai of Sarasota appreciates the 5-Star rating of your recent service appointment. Your experience is our top priority and we look forward to serving you again and again.

Melissa Bonner
Customer Relations Manager
Gettel Hyundai
941-923-1411
mbonner@gettel.com
William R. on 10/22/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Wow"
(Bow-wow). Well, it can't be left blank...I tried.
Vehicle: 2008 Hyundai Santa Fe
Category: Service
Service Date: 10/17/2017
Service Type: Maintenance
Review Created: 10/22/2017 09:41 AM
Melissa B., Customer Relations Manager at Gettel Hyundai of Sarasota responded on 10/23/2017

Thank you for servicing your vehicle with Gettel Hyundai of Sarasota. I apologize that we did not deliver the 5-Star experience that we strive to give each and every customer. We hope to prove our commitment on your next service visit here at Gettel Hyundai.

Melissa Bonner
Customer Relations Manager
Gettel Hyundai
941-923-1411
mbonner@gettel.com
Mark B. on 10/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Caring staff that care about you and your car"
Pre-purchased tune up that went very well as always. Took advantage of free oil change offered due to Hurricane Irma. Service Person Amber Rodgers set up appointment, made sure I was taken in a timely manner and was responsive to my time concerns and even worked in a wash
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 10/12/2017
Service Type: Repair
Review Created: 10/21/2017 05:44 PM
Melissa B., Customer Relations Manager at Gettel Hyundai of Sarasota responded on 10/23/2017

Thank you so much for taking time out to give us this nice review. I will share your comments with the rest of the team here at Gettel Hyundai of Sarasota. Your business is important to us and we look forward to serving you again.

Melissa Bonner
Customer Relations Manager
Gettel Hyundai
941-923-1411
mbonner@gettel.com
Verified Customer on 10/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service "
Friendly people, good service.
Vehicle: 2015 Hyundai Genesis
Category: Service
Service Date: 10/17/2017
Service Type: Repair
Review Created: 10/21/2017 12:23 PM
Melissa B., Customer Relations Manager at Gettel Hyundai of Sarasota responded on 10/23/2017

We appreciate you doing business with Gettel Hyundai of Sarasota. We look forward to serving you with another 5-Star experience on a future visit!

Melissa Bonner
Customer Relations Manager
Gettel Hyundai
941-923-1411
mbonner@gettel.com
Verified Customer on 10/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Gettel Hyundai Service"
Great people. They all do great work. I've been in eight times in 31,000 miles for routine service. The car's performance is always top-notch.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 10/03/2017
Service Type: Repair
Review Created: 10/21/2017 10:52 AM
Melissa B., Customer Relations Manager at Gettel Hyundai of Sarasota responded on 10/23/2017

Thank you for your compliments and your excellent review regarding our dealership. Our customers are our number one priority and it’s encouraging to know that we provided you with the level of service that you deserve. We appreciate your business and anticipate serving you again in the future.

Melissa Bonner
Customer Relations Manager
Gettel Hyundai
941-923-1411
mbonner@gettel.com
Kevin M. on 10/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Concierge Service"
Evan Warner is a great service advisor. The concierge service for our Equus is second to none.
Vehicle: 2016 Hyundai Equus
Category: Service
Service Date: 10/16/2017
Service Type: Maintenance
Review Created: 10/20/2017 04:55 PM
Melissa B., Customer Relations Manager at Gettel Hyundai of Sarasota responded on 10/23/2017

We appreciate your business and the 5-Star rating of your recent service appointment. Our goal is to achieve excellence in all aspects of our dealership and we are pleased to know that you’ve noticed our dedication. We look forward to providing you with great service for years to come.

Melissa Bonner
Customer Relations Manager
Gettel Hyundai
941-923-1411
mbonner@gettel.com
Verified Customer on 10/19/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Nice waiting area "
I had an appt. I like that wifi is available while I wait.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 10/16/2017
Service Type: Repair
Review Created: 10/19/2017 05:07 PM
Melissa B., Customer Relations Manager at Gettel Hyundai of Sarasota responded on 10/20/2017

Thank you for servicing your vehicle with Gettel Hyundai of Sarasota. I apologize that we did not deliver the 5-Star experience that we strive to give each and every customer. We hope to prove our commitment on your next service visit here at Gettel Hyundai.

Melissa Bonner
Customer Relations Manager
Gettel Hyundai
941-923-1411
mbonner@gettel.com
James L. on 10/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
" Great service. Great people to work with. Especially Amber Rogers!"
Great people to work with.Very professional and well knowledgeable!
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 10/11/2017
Service Type: Repair
Review Created: 10/19/2017 04:48 PM
Melissa B., Customer Relations Manager at Gettel Hyundai of Sarasota responded on 10/20/2017

Thank you for taking the time to review your recent service experience. We appreciate your business and would like to extend our sincerest gratitude for your wonderful feedback. At Gettel Hyundai of Sarasota we value our customers and we look forward to serving you for years to come.

Melissa Bonner
Customer Relations Manager
Gettel Hyundai
941-923-1411
mbonner@gettel.com
Ellen W. on 10/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"amber asst service manager is awesome "
great job by all employees
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 10/11/2017
Service Type: Repair
Review Created: 10/19/2017 03:52 PM
Melissa B., Customer Relations Manager at Gettel Hyundai of Sarasota responded on 10/20/2017

Thank you for taking the time to write this nice review of your recent service appointment. I will pass along the kind words about Amber. We appreciate your business and look forward to serving you again when your Elantra requires attention.

Melissa Bonner
Customer Relations Manager
Gettel Hyundai
941-923-1411
mbonner@gettel.com
Verified Customer on 10/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"EXCELLENT HELP AND ADVICE FROM ADVISOR AMBER RODGERS"
EXCELLENT HELP AND ADVICE FROM ADVISOR AMBER RODGERS
Vehicle: 2008 Hyundai Tucson
Category: Service
Service Date: 10/16/2017
Service Type: Maintenance
Review Created: 10/19/2017 02:02 PM
Melissa B., Customer Relations Manager at Gettel Hyundai of Sarasota responded on 10/20/2017

We appreciate your business and the kind words about Amber. Our team here at Gettel Hyundai of Sarasota looks forward to serving you the next time your Tucson requires our attention.

Melissa Bonner
Customer Relations Manager
Gettel Hyundai
941-923-1411
mbonner@gettel.com
Martin S. on 10/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Bob Wood"
I can't say enough good things about Bob Wood
the level of professionalism , knowledge , and customer service skills is unparallelled
Vehicle: 2003 Hyundai Accent
Category: Service
Service Date: 10/16/2017
Service Type: Maintenance
Review Created: 10/19/2017 02:00 PM
Melissa B., Customer Relations Manager at Gettel Hyundai of Sarasota responded on 10/20/2017

On behalf of Gettel Hyundai of Sarasota, thank you for taking the time to share your recent 5-Star service experience. I will pass along the very kind words about Bob! We value your business and look forward to serving your automotive needs for years to come.

Melissa Bonner
Customer Relations Manager
Gettel Hyundai
941-923-1411
mbonner@gettel.com
Kenneth S. on 10/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent service as always"
Came in without an appointment for a battery failure. Bob Wood, my normal service manager worked me right in and had it diagnosed and replaced in no time.
Vehicle: 2011 Hyundai Veracruz
Category: Service
Service Date: 10/16/2017
Service Type: Maintenance
Review Created: 10/19/2017 11:11 AM
Melissa B., Customer Relations Manager at Gettel Hyundai of Sarasota responded on 10/19/2017

Our team here at Gettel Hyundai of Sarasota appreciates the 5-Star rating of your recent service appointment. Your experience is our top priority and we look forward to serving you again and again.

Melissa Bonner
Customer Relations Manager
Gettel Hyundai
941-923-1411
mbonner@gettel.com
John M. on 10/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Awesome service. "
Everything is super
Vehicle: 2011 Hyundai Genesis
Category: Service
Service Date: 10/16/2017
Service Type: Maintenance
Review Created: 10/19/2017 10:43 AM
Melissa B., Customer Relations Manager at Gettel Hyundai of Sarasota responded on 10/19/2017

John, Thank you for taking the time to write this wonderful review. Your business is greatly appreciated here at Gettel Hyundai of Sarasota.

Melissa Bonner
Customer Relations Manager
Gettel Hyundai
941-923-1411
mbonner@gettel.com
Bert F. on 10/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
" Happy agency"
Friendly service advisors and on time service
Vehicle: 2013 Hyundai Azera
Category: Service
Service Date: 10/16/2017
Service Type: Repair
Review Created: 10/19/2017 10:42 AM
Melissa B., Customer Relations Manager at Gettel Hyundai of Sarasota responded on 10/19/2017

Bert, Thank you for the nice review and 5-Star rating. We appreciate your business and hope to serve you for years to come.

Melissa Bonner
Customer Relations Manager
Gettel Hyundai
941-923-1411
mbonner@gettel.com
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