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SureCritic / Gettel Hyundai Of Sarasota
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Gettel Hyundai Of Sarasota

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(175 Reviews)
87
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Score Details

5 stars
88%
4 stars
8%
3 stars
1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
Original Review
Overall Rating 3.4/5Overall Rating 3.4/5Overall Rating 3.4/5Overall Rating 3.4/5Overall Rating 3.4/5
29
Total ReScores™
4.9
ReScore™ Average
87
Net Promoter Score ®

Business Details

Categories
Contact
(941) 923-1411
No Business Hours Provided

Business Hours

* No Time Zone Provided
3500 Bee Ridge Road Sarasota, FL 34239
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Sales Department 's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(175 Reviews)
Write a Review
Recent Reviews
LS
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Levi S.
Sarasota, FL
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
06/27/2025
0
Category: Sales
Horrible experience
J alexander, Ryan murray, Brennen. They are all crooks and liars. I would never recommend anyone to go here. They will make stuff up and lie and when called out they will get disrespectful and rude. they have no understanding for customer service.
BF
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Briana F.
Longboat Key, FL
2022 Hyundai Palisade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/10/2022
verified customerVerified Customer
10
Category: Sales
Great Service
Chuck if the reason and we have bought two cars in the last year and a half. The customer service is outstanding.
MELISSA J B., Customer Relations Manager from Gettel Hyundai Of Sarasota responded on 03/10/2022 07:35 AM

Chuck and our Team appreciate your loyalty! We wish you many miles of joy in your new Palisade!

Melissa Bonner
Customer Relations Manager
Gettel Hyundai of Sarasota
Gettel Genesis of Sarasota
941-923-1411
JR
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Jim R.
Englewood, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/02/2022
10
Category: Sales
Went very smoth,all were great.
Chuck helped in satisfy our needs and wants! He knows the product and shows use all that is needed to drive the car. The service people in service preped the car so we could take the car home with us. The finance person helped us with government documents they require. All was good!
MELISSA J B., Customer Relations Manager from Gettel Hyundai Of Sarasota responded on 03/03/2022 06:16 AM

Thank you kindly for taking time to write this review. It is always great when our customers let us know about their wonderful purchase experiences.Chuck and our team will always be here to serve you. Happy Driving!

Melissa Bonner
Customer Relations Manager
Gettel Hyundai of Sarasota
Gettel Genesis of Sarasota
941-923-1411
JR
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James R.
Englewood, FL
2022 Hyundai Santa Fe
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/28/2022
verified customerVerified Customer
8
Category: Sales
Good service
Things went well and we were finished quickly.
MELISSA J B., Customer Relations Manager from Gettel Hyundai Of Sarasota responded on 03/01/2022 09:38 AM

We appreciate you for choosing us as your Hyundai Dealership! Chuck and our Team are dedicated to your satisfaction. Thank you for taking time to talk with him today. We will be here for all of your future automotive needs. Happy Driving!

Melissa Bonner
Customer Relations Manager
Gettel Hyundai of Sarasota
Gettel Genesis of Sarasota
941-923-1411
Verified Customer
Bradenton, FL
2022 Hyundai Kona
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/28/2022
verified customerVerified Customer
9
Category: Sales
Rescore review
In the original review I completed I didn’t give Sydney 5stars as should have, tapped wrong number. Please change, thank you
Original Review
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/27/2022
9
Category: Sales
Buying a new Hyundai
Didn’t plan to buy when at dealership but found a car I liked well enough to buy so I did. The Sales Manager showed some cars, I drove one
, then saw the one I purchased. Sydney was very helpful with process. End of review
MELISSA J B., Customer Relations Manager from Gettel Hyundai Of Sarasota responded on 02/28/2022 01:22 PM

Thank you so much for talking with me today. It is nice to know that Sydney did a good job for your. She takes pride in providing great customer service. If you have any questions, now or in the future about your Kona, please reach out. Your satisfaction means everything to our Team, Happy Driving!

Melissa Bonner
Customer Relations Manager
Gettel Hyundai of Sarasota
Gettel Genesis of Sarasota
941-923-1411
HM
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Harvey M.
Sarasota, FL
2022 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/28/2022
verified customerVerified Customer
10
Category: Sales
Great Gettel Experience
The car buying experience is always stressful for me. The team at Gettel Hyundai of Sarasota made the process friendly and fairly. The prices were great and the financial services by their finance department were amazing! Great job. The General Manager Mark seems to run a tight ship with a great staff! Thanks Gettel Hyundai of Sarasota
MELISSA J B., Customer Relations Manager from Gettel Hyundai Of Sarasota responded on 01/31/2022 04:57 AM

Thank you kindly for taking time to write this review. It is always great when our customers let us know about their wonderful purchase experiences.Our team will always be here to serve you. Happy Driving!

Melissa Bonner
Customer Relations Manager
Gettel Hyundai of Sarasota
Gettel Genesis of Sarasota
941-923-1411
KP
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Kenneth P.
Sarasota, FL
2022 Hyundai Tucson Hev
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/27/2022
verified customerVerified Customer
10
Category: Sales
Solid helpful discussions about car options and financing
Professional discussions and very helpful information.

Respectful approach
MELISSA J B., Customer Relations Manager from Gettel Hyundai Of Sarasota responded on 01/31/2022 04:54 AM

Thank you for choosing us to purchase your Hyundai Tucson. Your satisfaction is important to us. We look forward to seeing you again, be it in Sales or Service.

Melissa Bonner
Customer Relations Manager
Gettel Hyundai of Sarasota
Gettel Genesis of Sarasota
941-923-1411
Verified Customer
Sarasota, FL
2022 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/17/2022
verified customerVerified Customer
10
Category: Sales
Excellent
Overall the process was excellent and painless tho the final price was higher than I expected it to be.
MELISSA J B., Customer Relations Manager from Gettel Hyundai Of Sarasota responded on 01/18/2022 04:25 AM

Thank you for your feedback regarding the recent purchase of you brand new Hyundai Tucson. We appreciate your business and will be here for all your future automotive needs.

Melissa Bonner
Customer Relations Manager
Gettel Hyundai of Sarasota
Gettel Genesis of Sarasota
941-923-1411
Verified Customer
Sarasota, FL
2022 Hyundai Kona
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/19/2022
verified customerVerified Customer
10
Category: Sales
A Phone Call Can Make a Difference
After a discussion with Melissa, a BBC Gettek rep, impressed upon me that this was a total faux pas and was corrected In the future everything will be carefully examined and attended to. I am hoping this will actually happen I think it will and Gettel will earn its 5 star rating
Original Review
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/16/2022
9
Category: Sales
Only one major glitch which was corrected.
A very comfortable dealership with very helpful people. My deal had one major problem which was corrected by the powers that be. I am looking for a solid long term relationship with them.
MELISSA J B., Customer Relations Manager from Gettel Hyundai Of Sarasota responded on 01/19/2022 07:14 AM

Thank you so much for talking with me today, your feedback is valuable! I am glad that we did resolved your concerns. I will follow up with you to let you know when all of the mats will arrive. Please accept my apology that they were not in stock at the time you purchased your Kona. We are doing our best to work with Hyundai on back ordered items. Please feel free to reach out to me or your Salesperson, Sam with any questions about your vehicle. It is our pleasure to serve you! Thank you again for your time! Have a great day!

Melissa Bonner
Customer Relations Manager
Gettel Hyundai of Sarasota
Gettel Genesis of Sarasota
941-923-1411
Verified Customer
Nokomis, FL
2022 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/09/2022
verified customerVerified Customer
10
Category: Sales
Everything went as expected. I do feel I overpaid for the vehicle.
I do like working with my salesman. This is the fourth Hyundai I have owned. I love the car. However as I stated before I feel that I did over pay for the vehicle.
MELISSA J B., Customer Relations Manager from Gettel Hyundai Of Sarasota responded on 01/10/2022 05:10 AM

On behalf of Gettel Hyundai of Sarasota, thank you for your continued business with our sales department. We will be here for all your future automotive needs.

Melissa Bonner
Customer Relations Manager
Gettel Hyundai of Sarasota
Gettel Genesis of Sarasota
941-923-1411
JR
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Joseph R.
Lakewood Ranch, FL
2022 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/08/2022
verified customerVerified Customer
10
Category: Sales
NEXT
Simply put-- I will go back to see Chuck for my next automobile or SUV
MELISSA J B., Customer Relations Manager from Gettel Hyundai Of Sarasota responded on 01/10/2022 05:11 AM

On behalf of Gettel Hyundai of Sarasota, thank your for your business and kind words regarding Chuck. It is so nice to hear what a positive experience you had purchasing your Hyundai Elantra.

Melissa Bonner
Customer Relations Manager
Gettel Hyundai of Sarasota
Gettel Genesis of Sarasota
941-923-1411
MT
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Michael T.
Bradenton, FL
2022 Hyundai Palisade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/05/2022
verified customerVerified Customer
10
Category: Sales
Nice people
I bought two cars from them in the last two months great people to do business with
MELISSA J B., Customer Relations Manager from Gettel Hyundai Of Sarasota responded on 01/05/2022 04:34 AM

On behalf of Gettel Hyundai of Sarasota, thank you for your continued business with our sales department. It is so wonderful to hear what positive experiences our customers have. We will be here for all your future automotive needs.

Melissa Bonner
Customer Relations Manager
Gettel Hyundai of Sarasota
Gettel Genesis of Sarasota
941-923-1411
SC
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Selena C.
Saint Cloud, FL
2022 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/04/2022
verified customerVerified Customer
10
Category: Sales
Easiest Car Buying
Sam was our sales person and he was great to work with. Everything was a breeze, even negotiation. I’ve bought once before here and plan to continue using Sarasota Gettel.
MELISSA J B., Customer Relations Manager from Gettel Hyundai Of Sarasota responded on 01/05/2022 04:35 AM

Thank you for your continued loyalty and wonderful comments regarding Sam. We appreciate your business and wish you many miles of happiness in your brand new Hyundai Santa Fe!

Melissa Bonner
Customer Relations Manager
Gettel Hyundai of Sarasota
Gettel Genesis of Sarasota
941-923-1411
Verified Customer
Palmetto, FL
2022 Hyundai Santa Fe
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/31/2021
verified customerVerified Customer
10
Category: Sales
Awesome experience, staff was great
It was great
Original Review
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/30/2021
9
Category: Sales
Awesome experience, staff was great
Staff was really knowledgeable about the vehicle. They answered all my questions. .
MELISSA J B., Customer Relations Manager from Gettel Hyundai Of Sarasota responded on 12/31/2021 07:07 AM

Thank you for talking with me today. It is nice to know that Eudomario did a great job as your Salesperson. I am glad that I was able to provide the roadside assistance telephone number for you. Please reach out to us if you need any additional assistance. We will be here to serve you! Thank you for choosing us to purchase your Santa Fe. May the New Year bring you Joy!

Melissa Bonner
Customer Relations Manager
Gettel Hyundai of Sarasota
Gettel Genesis of Sarasota
941-923-1411
Verified Customer
Lakewood Ranch, FL
2022 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/21/2021
verified customerVerified Customer
10
Category: Sales
Great Deal
The whole experience from start to finish was exceptional, got the way deal for the best possible car that would not break the bank.
MELISSA J B., Customer Relations Manager from Gettel Hyundai Of Sarasota responded on 12/23/2021 04:30 AM

On behalf of Gettel Hyundai of Sarasota, thank you for taking the time to give our dealership this 5 star review! We wish you many miles of happiness in your brand new Hyundai Elantra.

Melissa Bonner
Customer Relations Manager
Gettel Hyundai of Sarasota
Gettel Genesis of Sarasota
941-923-1411
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