Kevin W. on 08/25/2017
Verified
"Better than I left it"
They took my car in 15 minutes ahead of schedule and returned it 30 minutes ahead of projected. When I returned to my car, the seat, A/C and radio were left just where they were when I dropped it off. (So many service shops move the seat, turn the A/C wide open, and change the radio station and volume.) So, I got my car back just like I left it, ahead of time, with a new front glass. Excellent. The only problem with the whole experience was that the scheduler in Columbia set me up for a time that was not available in the Goose Creek store. So, Ms. Pasoquen, in the Goose Creek location had to contact me to reschedule. Otherwise, all was great!
Service Date:
08/24/2017
Review Created:
08/25/2017 05:43 AM
Mont H. on 08/31/2016
Verified
"Appointment setup from web/phone call"
Received an almost immediate response via phone call after filling out the online form and submitting. Got my in-shop appointment set up quickly and received excellent customer service. Very impressive beginning!
Service Date:
08/31/2016
Review Created:
08/31/2016 08:57 AM
Charles R. on 02/28/2014
We have three vehicles. Over the past several years all vehicles were serviced at two different Glasspro stores. The front desk customer service and professional attitude of the technician was "Outstanding". We have and will continue to recommend Glasspro to all who need glass replacement service.
Category:
Glass
Service Date:
02/12/2014
Review Created:
02/28/2014
Steve P. on 01/10/2014
Super fast!! Didn't even have a chance to finish my shopping!! I will be back!
Category:
Glass
Service Date:
12/26/2013
Review Created:
01/10/2014
Michael S. on 01/08/2014
Glasspro is reasonably priced and provides quick service.
Category:
Glass
Service Date:
12/30/2013
Review Created:
01/08/2014
Chris C. on 12/11/2013
Glass pro personnel have always provided a professional service for me. Bravo Zulu to your crew
Category:
Glass
Service Date:
11/20/2013
Review Created:
12/11/2013
Michael C. on 12/11/2013
Recommended
The glass was replaced fast and the tech did a wonderful job but he did not have a receipt to give me for my two cars and promised he would have the office worker mail me one. It took 4 phone calls to finally get both receipts, you will not be recommended by me.
Category:
Glass
Service Date:
11/22/2013
Review Created:
12/11/2013
Will L. on 11/18/2013
We have used Glasspro for our car glass needs many times. Each time hey have exceeded our expectations. Great work, timely service, and a very professional attitude.
Category:
Glass
Service Date:
11/07/2013
Review Created:
11/18/2013
Joyce H. on 11/04/2013
Not only was everyone professional, but friendly as well. I feel that they definitely look out for my best interest.
Category:
Glass
Service Date:
10/15/2013
Review Created:
11/04/2013
Darrell B. on 11/01/2013
Thank you so much!!!
Category:
Glass
Service Date:
10/17/2013
Review Created:
11/01/2013
Will L. on 08/30/2013
The receptionist I spoke with was wonderful. Very helpful and had a great attitude! It was a Saturday morning when I called and I was very happy with the speed of service, the helpfulness of the receptionist, and the speed of the appointment being scheduled. Overall a great experience!
Category:
Glass
Service Date:
08/24/2013
Review Created:
08/30/2013
Robert P. on 08/05/2013
Great glass tech. Office staff very helpful.
Category:
Glass
Service Date:
06/25/2013
Review Created:
08/05/2013
Connie M. on 08/05/2013
great job on all counts
Category:
Glass
Service Date:
07/03/2013
Review Created:
08/05/2013
Seth M. on 07/24/2013
The technician who came to my house was so friendly and professional. He explained the process to me, and he was quickly finished with the job as promised.
Category:
Glass
Service Date:
06/27/2013
Review Created:
07/24/2013
Catherine C. on 07/17/2013
I was very pleased with the quality of work and the staff at your establishment. I was disappointed however that when I came to pick up my car, it had been parked in a handicapped space. I realize that the Goose Creek store does not have a lot of space, but it is wrong to use that space. When I mentioned it to the office lady, she just looked at me and didn't offer an explanation or apology. I am lucky that I didn't get a ticket for being parked illegally.
Category:
Glass
Service Date:
07/12/2013
Review Created:
07/17/2013
Ray J. on 06/05/2013
I'm sorry it took so long to respond to your survey. I really hope the nice lady working behind the counter when I dropped my truck off is recognize for her kindness, her dedication to your company, and the helping hand when I was in a bind. because of the service I received, I will always comeback for my glass needs. You truly have employees that care for your customers and my wife and I greatly appreciate what your team has done. Again thank you very, very much. Ray J
Category:
Glass
Service Date:
04/15/2013
Review Created:
06/05/2013
Keely M. on 05/23/2013
Loved them...especially lady in office
Category:
Glass
Service Date:
05/09/2013
Review Created:
05/23/2013
Hal W. on 03/04/2013
Very polite and did an excellent job, thank you.
Category:
Glass
Service Date:
02/18/2013
Review Created:
03/04/2013
Clarice R. on 01/25/2013
It actually didn't take them as long as expected so I was out of there faster then I expected. Very helpful and friendly staff.
Category:
Glass
Service Date:
01/09/2013
Review Created:
01/25/2013
Micheal C. on 01/14/2013
I was happy with everything. no problems.
Category:
Glass
Service Date:
12/31/2012
Review Created:
01/14/2013
Displaying Review 1 - 20 of 37 in total