Glasspro Summerville

Please why can't I talk to someone in office
Keep getting call center for Glass Pro / Safelite ...
Please call 843 729 4104
Thank You

It seems they use inexperienced installers. Damage vehicles but ( oh well )because the part they damage is old so they use glue and a drill to fix the problem.. Since this was a cash payment it seems they do not show the same respect if the Installation was an insurance claim.. Oddly enough I do work for an insurance company and it is disconcerting to know that they treat customers different when it is not being backed by an insurance claim

Would highly recommend

Contacted Glass Pro, and spoke with shop owner. Told him 3 year old truck rear window was leaking. Set up appointment to verify. He told me the Dodge Ram has a lot of trucks that leak around 3rd break light and not usually the rear window. Service tech set up and checked it anyway (which I was willing to pay for). Found the light leaked not the window and saved me probable $500.00 Thank you both for your honesty and integrity. A Ram Truck dealer probable would not have been so straight forward and honest. Thank you.

Great service and great customer service. Will defiantly come back.

this was a great experience in how to run a business. They were very timely with there work great job.

Very courteous and professional

May I share a personal experience with you? I waited the two hours for my windshield to be replaced, and in the waiting room I met Emily, one of your fine, dedicated employees. Emily was professional, but her enthusiasm for her company really shows. Even on the telephone, she was pleasant, knowledgeable, and very confident about what she was saying. I am a retired senior credit executive with a Fortune 500 Company, and I would be proud to have Emily on our team.

Sam said the technician who completed the glass work was very professional, and super nice. He made sure he would get his vehicle back within 24 hours.

Amy was super. She literally took care of everything. Great person doing a great job.

The representative that I met was kind and very informative. He took the time to add a personal touch to his work and kept me informed of what he was doing. Also, I would like to say that if all of your reps are like the one that came to do my install then your company will always be amazing. Attention to detail and customer interaction that was provided by this rep was amazing and I want to make sure that credit is given when credit is due. That being said on a 1 to 10 scale, the rep rated a 13 with extra points for kindness, sincerity, attention to the details, and customer relations. In this fast-paced world we live in he showed that not all businesses are about making a quick buck and I respect and admire that.

Very good customer service! Very nice work.

Great job

About a decade ago I had an experience that was less than favorable with Glasspro. However, I believed that they deserved a second chance, and this time the experience was much, much better. This was not an insurance claim repair, so given my out of pocket expenses I am still highly satisfied with the service and workmanship this time around. Thanks.

Glasspro was very professional to deal with